The Ritz-Carlton, Santiago
Calle El Alcalde No. 15
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Great service”
“Wonderful help from the staff, including reservation staff, throughout”
“Location, very friendly staff, nice breakfast”
“Wonderful staff, great location and gorgeous facilities, I had an amazing massag…”
“The breakfast is very generous and delicious, and everything in the hotel is sim…”
“Excellent position, very friendly staff and very good breakfast”
“Room was spacious, comfortable and clean with great view of city”
“Nice clean property”
“Large room, very clean, excellent location, good choice of food for the breakfas…”
“Beds are so comfortable”
“Food is excellent, worth the money”
Overview
Situated in Santiago, 1.1 km from Costanera Center, The Ritz-Carlton, Santiago features accommodation with free bikes, private parking, a terrace and a restaurant. Each accommodation at the 5-star hotel has city views, and guests can enjoy access to an indoor pool. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. At The Ritz-Carlton, Santiago rooms are equipped with bed linen and towels. A buffet, continental or American breakfast can be enjoyed at the property. The area is popular for skiing and cycling, and car hire is available at the accommodation. Guests can make use of the business centre, arrange day trips at the tour desk or take advantage of the ironing service. Parque Bicentenario Santiago is 2.9 km from The Ritz-Carlton, Santiago, while Parque Araucano is 3 km from the property. The nearest airport is Santiago International, 23 km from the hotel, and the property offers a paid airport shuttle service.
Traveller reviews
Michal
solo_traveller
June 10, 2026
Loved the stay! Thank you 🙂
rafaela
couple
June 6, 2026
Location, very friendly staff, nice breakfast.
Marcos
solo_traveller
May 28, 2026
Superb !
Kay
solo_traveller
March 29, 2026
“Wonderful stay”
Wonderful staff, great location and gorgeous facilities, I had an amazing massage and highly recommend the service
David
solo_traveller
March 19, 2026
“Top quality service.”
Lovely hotel. Great service. Excellent food and drink in Exec Lounge. Room was spacious, comfortable and clean with great view of city.Highly recommend.
Ann
couple
March 10, 2026
“Lovely hotel”
Lovely hotel in a nice area, albeit not in city centre per se. Very nice pisco sours in the bar.
Tessy
couple
March 5, 2026
“The location is fantastic, right in the heart of Santiago, and the breakfast is generous and delicious. Everything is ar”
The location of the hotel is excellent – right in the heart of Santiago. The breakfast is very generous and delicious, and everything in the hotel is simply perfect. We had a wonderful stay and would definitely recommend it.
David S
family_with_children
January 31, 2026
“Enjoyed, superb.”
Wonderful help from the staff, including reservation staff, throughout. Excellent.
Lynne
couple
January 20, 2026
“Great staff and service would recommend.”
The staff and service here were excellent especially the manager and Maria on reception and Sebastian in concierge.
Andrei Claudiu
couple
January 7, 2026
“Perfect city stay”
Excellent position, very friendly staff and very good breakfast
Seema
extended_group
January 6, 2026
Staff and location and facilities
Wai Lap
couple
December 27, 2025
“Very good”
Food is excellent, worth the money
Matthew
solo_traveller
December 18, 2025
“A good ritz Carlton.”
Nice clean property. Good location. Great service, especially in executive lounge. Good food in restaurant. Helpful concierge.
Andrew
family_with_children
December 3, 2025
Staff made me like I was family and kept me safe Very attentive
Marjan
couple
November 29, 2025
Large room, very clean, excellent location, good choice of food for the breakfast.
Ana
family_with_children
November 25, 2025
“One the best hotels in Santiago!”
Stunning arquitecture!! beautiful views and perfect location! Food was divine and the service was impeccable!! Beds are so comfortable!!
Husam
extended_group
November 4, 2025
“Was expecting more”
The fact that you have to pay for better internet in 2025 îs incredible. Also the hotel could need a renovation in the inside.
David
couple
October 28, 2025
“Very nice”
Tsitsi
family_with_children
October 11, 2025
The staff from the minute you enter the hotel are absolutely amazing. Every individual understands customer service. We spent a week there and experienced the best service possible. 10 out of 10 The hotel itself is a beautiful mix of modern and old school. The section with the restaurant downstairs is very modern with outstanding food. The bar area is very old school and speaks to different kind of luxury. The spa area upstairs is perfect for sundowners and chill time. The whole experience delivered in spades
Kevin
couple
August 31, 2025
“A truly special experience.”
The Ritz is extraordinary. Enough said
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Spa/wellness packages, Fitness, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Skiing, Bicycle rental (additional charge), Cycling, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Baby safety gates
Food & Drink
Kid meals, Special diet menus (on request), Wine/champagne, Fruits, Breakfast in the room, Restaurant, Coffee house on site, Breakfast options
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Pets allowed, Lift, Family rooms, Facilities for disabled guests, Air conditioning, Designated smoking area, Heating, Safety deposit box, Soundproof rooms, Allergy-free room
Internet
Internet services
Outdoors
Terrace
Parking
Parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Rooftop pool, Heated pool, Shallow end, Swimming pool
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Shuttle service, Pet bowls, Trouser press, Airport shuttle (additional charge), Daily housekeeping, Grocery deliveries, Express check-in/check-out, Ironing service, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Valet parking, Currency exchange, Tour desk, Car hire, Fax/photocopying, Luggage storage, Concierge service, Shuttle service (additional charge)
Ski
Ski pass vendor, Ski-to-door access
Transport
Airport pick up, Airport drop off
Club King Room - Club Lounge Access
This room features spacious interiors, a classic décor, open views overlooking Santiago and a large marble bathroom with signature Asprey brand bath products.
Club Queen Room with Two Queen Beds - Club Level
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Deluxe King Room with Terrace - Club Lounge Access
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 1 bed.
King Room
This elegant air-conditioned room features breathtaking city Views, exclusive Asprey brand bath amenities, comfortable robes and slippers for guests, as well as a flat-screen cable TV and an iPod docking station. Connecting rooms are available.
One-Bedroom Executive King Suite - Club Lounge Access
Featuring a separate bedroom, living room and sitting area, this spacious suite boasts a classic décor and a King feather bed with a down comforter and duvet. It also includes a spacious bathroom with a separate bathtub and shower and signature Asprey bath products.
Queen Room with Two Queen Beds
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
One-Bedroom Junior King Suite
This suite features spacious interiors with an independent living room area and beautiful views overlooking the city, as well as 400-thread count Egyptian cotton linens and a large marble bathroom with signature Asprey brand bath products.
One-Bedroom Junior Suite with Two Queen Beds
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views.
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