whala!isabela
Calle Gran Via del Puig de Teix 1
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Why people book this hotel
“It’s a great location, right next to beach”
“Location was good , pool area was nice & had a smart tv”
“It is very clean and modern”
“Very clean, staff lovely and generally good facilities”
“We would like to thank HM Isabela staff for making our visit a memorable experie…”
“All staff were great”
“Room Service cleaning staff whose names I was not able to acquire”
“I first booked into the H10 but room was not a 4* class and other issues so move…”
“The breakfast and dinner buffet were good, and we also appreciated the hotel’s l…”
“very nice breakfast however the coffee machines could do with cleaning as you co…”
“The pool area was also quite nice”
Overview
Facing the beachfront, whala!isabela offers 4-star accommodation in Santa Ponsa and has an outdoor swimming pool, garden and terrace. Among the facilities of this property are a restaurant, a 24-hour front desk and an ATM, along with free WiFi throughout the property. Guests can make use of a bar. At the hotel, rooms are equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. You can play table tennis at whala!isabela, and bike hire and car hire are available. Popular points of interest near the accommodation include Santa Ponsa Beach, Caló d'en Pellicer Beach and Es Castellot Beach. The nearest airport is Palma de Mallorca Airport, 25 km from whala!isabela.
Traveller reviews
Audrey
couple
June 8, 2026
“Lovely , chilled hotel”
It’s a great location, right next to beach. It is very clean and modern. I would stay here again.
Colm dempsey
solo_traveller
June 5, 2026
Good value
Melanie
solo_traveller
June 4, 2026
“Decent relaxing break but lacked the finer details”
Very clean, staff lovely and generally good facilities.
Jones
couple
June 1, 2026
“Awesome!!”
We planned our vacation at the hotel HM Isabela from 25th May-1st Jun. We gain a lot more knowledge and experience during our second trip to Spain since 2018. We would like to thank HM Isabela staff for making our visit a memorable experience. Front desk: Denisa, Juan, Toni, Llucia, Marga, Nuria Mamadou Cocina: Lilly, Monica, Paula, Aleja, Yesica, Ivan, Erika, Juan Manuel, Lidia, Isa, Andrea, Juan Jose, Edith Waiter/Waitress: Lesly, Belen, Alejandra, Diego, Marc, Santi, Eva, Sergio, Gary, Luis, Alejandro, Jose, Gloria, Jesus. Room Service cleaning staff whose names I was not able to acquire. Thanks for all your hard work and support during our stay. We are already planning for a return trip in 2027. See you next year HM Isabela!!!
paul
solo_traveller
May 26, 2026
Cleanliness
Shannon
couple
May 20, 2026
Location was good , pool area was nice & had a smart tv
Þórdís Ösp Cummings
extended_group
May 19, 2026
“Disappointment”
The breakfast and dinner buffet were good, and we also appreciated the hotel’s location, which worked well for our plans in Santa Ponsa. The pool area was also quite nice
Gerard
solo_traveller
May 18, 2026
“Brilliant Hotel”
Everything
jamie
couple
May 17, 2026
“Everything was gorgeous! Only down side was the pool closed at 7pm”
kevin
solo_traveller
May 1, 2026
The hotel was spotless, facilities were great and the location is excellent
kevin
solo_traveller
April 29, 2026
“Loved everything”
Perfect location. Very clean. All staff were great
Florian
solo_traveller
April 22, 2026
“Comfortable, nice hotel with a good, but not exceptional breakfast”
Very luxurious and clean, very friendly stuff!
Sylvia
solo_traveller
April 22, 2026
Absolutely no problem with hotel, it was just the location, lacked a bit of atmosphere.
Sheila Burden
solo_traveller
April 15, 2026
Loved the location 👌
Gary
couple
January 19, 2026
“would definetly return but I would hope same issues would not be their”
very nice breakfast however the coffee machines could do with cleaning as you could taste the wrong coffee.
Susan
extended_group
October 22, 2025
“Best Hotel in Santaponsa”
Amazing Hotel Food lovely,staff friendly and the position of the Hotel is perfect. I have booked for next year 😁
Michael
extended_group
October 9, 2025
“Really nice time”
Friendly staff, good location, very clean & tidy, lovely outdoor facilities & adjoining bar 😃
Susan
couple
October 8, 2025
I first booked into the H10 but room was not a 4* class and other issues so moved to this hotel, was a lot better.very clean,staff friendly the room was amazing! Food was lovely, i even booked an extra night.what more can i say. Loved it so near the beach.
John
couple
September 9, 2025
Location to all facilities was very central. Food was great and staff always smiling and willing to help.
Michelle
solo_traveller
September 6, 2025
“Good”
Location Modern Relaxed vibe
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Beachfront, Billiards, Table tennis, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast options, Restaurant, Bar, Snack bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Bicycle parking, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool (all year), Outdoor furniture, Outdoor pool, Garden, Terrace
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed
Pool and wellness
Swimming Pool, Swimming pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Reception services
Invoice provided
Safety & security
Key card access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Services
Daily housekeeping, Vending machine (drinks), Vending machine (snacks), ATM/cash machine on site, 24-hour front desk, Ironing service, Dry cleaning, Car hire, Luggage storage
Superior Sea View with Terrace
This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
Twin room with Balcony and Partial Beach View
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Twin Room with Balcony
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This wheelchair accessible twin room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Twin Room with Balcony and Beach View
This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Junior Suite with Balcony
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, a seating area, a flat-screen TV with satellite channels and a balcony. The unit has 1 bed.
Hotel Policies
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