Palace Hotel, a Luxury Collection Hotel, San Francisco
2 New Montgomery Street
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Great location, nice pool”
“Fantastic hotel, super service, luxurious, great breakfast and dinners, perfect …”
“Staff were warm and welcoming”
“Location and staff”
“Rooms were of a high standard and very comfortable”
“Rooms are good and comfortable”
“Swimming pool was a huge hit with the kids”
“Rooms were great, hotel lobby was impressive, staff were helpful and friendly, p…”
“The breakfast buffet was amazing”
“Clean, very classic but well maintained”
Overview
Famed bars, an awe-inspiring crystal chandelier restaurant, a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco’s vibrant Union Square is 5 minutes’ walk from Palace Hotel. Leather tufted headboards, 11-foot ceilings, bedside lighting, high thread count linens and pillow-top bedding set the stage for a luxurious night’s sleep in each room at the Palace Hotel, a Luxury Collection Hotel, San Francisco. High-end luggage inspired desk, tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV, marble bath, rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism, layered deep plum, midnight blue and shades of grey textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast, lunch and signature tea is featured during the day. Savory bites, handcrafted cocktails, curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails, craft beers, bold wines and sharable artisan cuisine at the Pied Piper, home of the Maxfield Parrish mural The Pied Piper of Hamelin, which was commissioned as gift to San Francisco to honor the hotel’s reopening in 1909. Boasting sexy, contemporary décor, the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views, an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor, this key card access oasis also features spa services and a 24-hour fitness centre that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel, a Luxury Collection Hotel, San Francisco is 20 minutes’ cable car ride from shopping and dining at Fisherman’s Wharf. Offering a 24-hour concierge service, the concierge can connect guests’ to restaurants, designer boutiques, cable cars rides, the Embarcadero, Ferry Building, Chinatown, Oracle Park, cultural museums and theaters.
Traveller reviews
Felicity
solo_traveller
March 23, 2026
“Disappointing”
Great location, nice pool
Trevor
couple
March 22, 2026
“Too short!”
It’s just a wow hotel! From the moment you arrive, to the moment you leave, its exceptional.
Sherry Hemingway
family_with_children
December 26, 2025
Wonderful place to celebrate a holiday. The Pied Piper bar is a gem, cocktails looking up at that Maxfield Parrish mural.
John
family_with_children
September 8, 2025
“Bright, clean and airy hotel.”
Rooms were of a high standard and very comfortable.
Maria Gabriela
extended_group
August 24, 2025
“The personnel was absolutely lovely. Had a great time in the palace hotel and will come back whenever I am in San Franci”
Clean, very classic but well maintained. Beautiful dinning area and great bar. Common areas kept in excellent condition
Jaap
couple
August 8, 2025
“Fantastic hotel, super service, luxurious, great breakfast and dinners, perfect location”
Fantastic hotel, super service, luxurious, great breakfast and dinners, perfect location
Isabella
family_with_children
July 14, 2025
“Fantastic”
Beautiful lobby and shared areas. Staff were warm and welcoming. Swimming pool was a huge hit with the kids.
Sukumar
couple
July 6, 2025
“Beautiful and elegant”
History and ambience
Faiz
extended_group
June 23, 2025
Rooms are good and comfortable.
Atsushi
couple
May 31, 2025
“Free WiFi please”
Location and staff
Daniel
family_with_children
April 28, 2025
“Amazing Hotel, Great Service, Fantastic Amenities and Incredible Architecture”
Amanie
solo_traveller
April 2, 2025
“overrated hotel, I won't stay there again”
The lobby looks nice, but I didn't see that it's possible to order food or drinks there.
Johanna
family_with_children
February 2, 2025
The location
SharonWT
family_with_children
January 26, 2025
“Check in lady was really pleasant. Check out people were rude and the manager was even ruder!”
The architecture was amazing and location was good. Makes lovely photos.
Alan
family_with_children
January 23, 2025
“Great family vacation”
Rooms were great, hotel lobby was impressive, staff were helpful and friendly, pool was sizeable and kids loved it. Location was also within easy walking distance to anywhere in San Francisco CBD.
Annette
couple
January 21, 2025
Everything
Cncbassano
family_with_children
January 20, 2025
“Comfortable, clean and best location”
Location and the rooms were very comfortable
Jonasz
extended_group
January 18, 2025
Patio and pool :)
GB
extended_group
January 3, 2025
“Awesome”
Stylish and luxurious
Marie Eve
couple
November 26, 2024
The breakfast buffet was amazing !!!
Facilities
Activities
Fitness centre, Solarium, Massage, Indoor pool, Indoor pool (all year), Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Pub crawls, Stand-up comedy, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Cooking class, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Special diet menus (on request), Restaurant, Bar, Breakfast in the room
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Lift, Facilities for disabled guests, Pets allowed, Non-smoking rooms, Non-smoking throughout, Air conditioning, Safety deposit box, Heating, Allergy-free room, WiFi available in all areas, Paid WiFi
Internet
Internet services, WiFi
Parking
Parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Services
24-hour front desk, Express check-in/check-out, Ironing service, Business centre, Babysitting/child services, Dry cleaning, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Valet parking, Car hire, Concierge service, Trouser press, Daily housekeeping, Grocery deliveries
Deluxe King Room - Hearing Accessible
The unit has 1 bed.
Deluxe King Room with Adapted Tub - Mobility Accessible
This double room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.
Deluxe Room, Guest room, 1 King
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious double room provides air conditioning, a wardrobe and a carpeted floor and wine/champagne is provided for guests. The unit offers 1 bed.
Deluxe Room, Guest room, 2 Double
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit has 2 beds.
Deluxe Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed
The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.
Grand Deluxe Room, Larger Guest room, 1 King, City view
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV, a wardrobe, a carpeted floor, heating as well as city views. The unit has 1 bed.
Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King
The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a hairdryer. This double room features a wardrobe, a carpeted floor, flat-screen TV, as well as wine/champagne for guests. The unit offers 1 bed.
Palace Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a wardrobe and a sofa and wine/champagne is offered for guests. The unit has 2 beds.
Presidential Suite, 1 Bedroom Presidential Suite, 1 King
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a sofa and a flat-screen TV. The unit offers 1 bed.
Superior Double Room - Hearing Accessible
The unit offers 2 beds.
Superior Double Room with Tub - Mobility/Hearing Accessible
The unit offers 2 beds.
Superior Double Room with Two Double Beds and Adapted Tub - Mobility Accessible
This double room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.
Superior King Room with Adapted Tub - Mobility Accessible
This double room has air conditioning, heating and a flat-screen TV. The unit has 1 bed.
Superior King Room with Tub - Mobility/Hearing Accessible
The unit offers 1 bed.
Superior Room, Guest room, 1 King
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit has 1 bed.
Superior Room, Guest room, 2 Double
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit has 2 beds.
Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed
The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. This double room has a wardrobe, a sofa, flat-screen TV, as well as wine/champagne for guests. The unit has 2 beds.
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