Ciyé Hotel
Av. Tercer Mundo 5 México
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Great position and staff”
“The very warm welcome, highly skilled and professional staff at the reception”
“Amazing location close to the beach, comfortable beds and pillows, clean rooms a…”
“Pictures at the walls, good beds, amenities like soap, shampoo, conditioner, bod…”
“It was dropped off in a picnic basket to our room at 8:30 am I would have liked …”
“We'll appointed rooms and they provide purified drinking water”
“The rooms are beautiful, clean, comfortable and quiet”
“It’s even better than the pictures, very comfortable, clean, nice design touches…”
“The roof top pool is incredible”
“The pool is even better than the photos”
“Continental breakfast provided each morning at 9:30 or 10:00 am with a choice o…”
“And the perfect detail: breakfast in the room”
Overview
Ciyé Hotel has free bikes, outdoor swimming pool, a terrace and restaurant in San Francisco. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking and is situated 600 metres from North Sayulita Beach. At the hotel, the rooms have a balcony with a city view. Selected rooms also boast a kitchenette with a stovetop. All rooms have a safety deposit box. Aquaventuras Park is 36 km from Ciyé Hotel, while Puerto Vallarta International Convention Center is 42 km from the property. The nearest airport is Lic. Gustavo Diaz Ordaz Airport, 38 km from the accommodation.
Traveller reviews
Brendon
couple
April 2, 2026
“Very relaxed place that was comfortable and quiet.”
Great position and staff.
Mandax
family_with_children
April 25, 2025
Amazing location close to the beach, comfortable beds and pillows, clean rooms and wonderful views from the pool deck. Continental breakfast provided each morning at 9:30 or 10:00 am with a choice of coffee or tea with juice and light snack like croissants with butter and jams - this was provided on the day of checkout as well which was very nice. Bikes available to use at the hotel, drinks for purchase at the pool and a fully stocked mini bar with snacks in the rooms (with links to pricing which were very reasonable) There are no TVs in the rooms -(not an issue for us) but something to be aware of.
Alexa
couple
April 21, 2025
“The best place to stay in playa Poncho”
The very warm welcome, highly skilled and professional staff at the reception. The whole staff we have seen were friendly and motivated to make your stay perfect. New modern facilities with love for the detail. Pictures at the walls, good beds, amenities like soap, shampoo, conditioner, body lotion in the room, beach towels, welcome drink … and so on and so on. The roof top pool is incredible. And the perfect detail: breakfast in the room. We will definitely come back, thank you!
Susan
extended_group
April 16, 2025
“Ciye’”
The location was close to the beach, restaurants and shops. Lots of street entertainment bands and fire baton entertainment so a little noisy at night, but the noise ended at a decent hr. The breakfast was nice orange juice, coffee and a warm croissant. It was dropped off in a picnic basket to our room at 8:30 am I would have liked a second cup of coffee as there was only enough for 2 cups. I suggested a larger thermos for 4 cups. We did however find a great coffee shop close by for our second cup. We enjoyed a glass of sparkling wine upon arrival. It was a lovely experience checking in.
Nadaya
couple
March 16, 2025
The decor is great. We'll appointed rooms and they provide purified drinking water. Lots of little touches.
Olmstead
couple
March 11, 2025
“An amazing hotel, we can't wait to come back”
We could not have enjoyed our stay at Ciye Hotel more and we will absolutely stay here again. The rooms are beautiful, clean, comfortable and quiet. The pool is even better than the photos. The staff are kind and helpful. The hotel even offered distilled water stations so we did not have to buy bottled water. There were free bikes to use, beach accessories (towels, coolers, umbrellas, chairs)
Gary
solo_traveller
February 14, 2025
“A good stay.”
Very friendly saff.
manuela
family_with_children
January 4, 2025
“Would stay there again and again!”
It’s even better than the pictures, very comfortable, clean, nice design touches, the rooftop has an incredible view and the pool is amazing. The staff is super nice, friendly and polite. They really are concerned that the guest has the best experience. We had a little issue and they handled as a 5 star hotel would! Super recommend!
Jana
solo_traveller
December 1, 2024
Honestly great place to stay. Could not have been happier
Steven
family_with_children
March 25, 2024
“Beautiful modern hotel, downtown and close to the beach.”
Beautiful well appointed modern room. Downtown but surprisingly quiet. View of the ocean. Staff is very friendly and helpful. Great location.
Richard
solo_traveller
March 3, 2024
“Lovely stay with attentive staff”
Loved the feel of the hotel with the big tree stretching up through the building.. great rooftop pool and the staff were the best.. lovely and friendly.. housekeeping was soo good thank you
Eva
extended_group
August 23, 2023
“Beautiful hotel, gorgeous rooftop pool, only a short walk from the beach.”
Emma
couple
May 27, 2022
“great location, great hotel and rooftop is a big bonus”
wonderful hotel, staff and the pool abs roof top were amazing
Lilia
family_with_children
March 31, 2022
“Nice place, friendly staff and short walk from the beach.”
Very clean, excellent staff and good location.
Ashley
extended_group
February 17, 2022
“Will hopefully be back”
Amazing location, staff were amazing!
Dominik
family_with_children
January 11, 2022
“Nice hotel with flaws”
The staff at the hotel is wonderful. They're all super nice and helpful. 10/10
Everth
couple
January 8, 2022
New, clean and luxurious hotel, surrounded by bars and restaurants so there are plenty of options for eating in the area. It is also very close (walking distance) to the beach and the hotel offers to the guests towels and a bag for going to the beach. And purified water!
Richie
couple
December 6, 2021
“Beautiful hotel, can’t wait to come back again!”
The staff were friendly, all amenities were clean, the hotel was just beautiful!
Julie
couple
November 30, 2021
“Amazing!”
Very clean. Spacious room. Awesome roof top pool
Mathilde
couple
November 8, 2021
“perfect place to stay in San Pancho !”
everything is great, great location and people around are really nice. we enjoyed a lot our time here.
Facilities
Activities
Golf course (within 3 km), Fishing, Spa and wellness centre, Massage, Windsurfing, Hiking, Diving, Horse riding, Snorkelling, Public Bath, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Beach
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Restaurant, Bar
General
Non-smoking rooms, Family rooms, Safety deposit box, WiFi available in all areas, Non-smoking throughout, Air conditioning
Internet
Free WiFi, WiFi, Internet services
Outdoors
Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Parking
Street parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool, Rooftop pool, Salt-water pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Fire extinguishers
Safety features
Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Shuttle service, Concierge service, Shuttle service (additional charge), Daily housekeeping, Luggage storage, Laundry, Ironing service, Fax/photocopying
Double Room with Balcony
The spacious double room provides air conditioning, a private entrance, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Standard Queen Room
The spacious double room features air conditioning, a private entrance, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Deluxe Suite
Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a minibar, a seating area, a wardrobe as well as a balcony with city views. The unit offers 1 bed.
Family Suite
Featuring a private entrance, this spacious suite also comprises 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. The suite's kitchen, which has kitchenware, is available for cooking and storing food. The suite features air conditioning, a minibar, a wardrobe as well as a balcony with city views. The unit offers 2 beds.
Suite
Featuring a private entrance, this air-conditioned suite is comprised of a kitchenette, 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite's kitchenette, which has kitchenware, is available for cooking and storing food. The suite features a minibar, a tea and coffee maker, a dining area as well as a balcony with city views. The unit offers 1 bed.
Superior Suite
This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which has kitchenware, is available for cooking and storing food. This suite is air-conditioned and features a private entrance, a minibar as well as a balcony with city views. The unit offers 2 beds.
Hotel Policies
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