Hotel La Casa de Mamá
Guadalupe Victoria # 56, Barrio de la Merced
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Having the restaurant open for breakfast and lunch was very convenient and the s…”
“Beautiful place-helpful staff- nice pool”
“The staff was very friendly - especially the "Mama" :) The location is very beau…”
“Very attentive staff, great atmosphere, good location”
“The bed was comfy the garden is nice”
“Place was very clean and comfortable”
“The pool is heated”
“Heated pool”
“The location, facilities and room spotless”
“Superb find, central, traditional and super clean”
“Nothing extremely horrible except breakfast”
“Nothing extremely bad except breakfast”
Overview
Offering an outdoor swimming pool and an on-site restaurant, Hotel La Casa de Mamá is located in San Cristóbal de Las Casas. Free WiFi access and free private parking are available. Each room here will provide you with a cable TV, a safety-deposit box and a private bathroom with a shower and free toiletries. You can enjoy garden view from the room. At Hotel La Casa de Mamá you will find a 24-hour front desk, a terrace and a bar. Other facilities offered at the property include meeting facilities, a ticket service and a tour desk. The hotel is 500 metres from San Cristobal Cathedral, 100 metres from La Merced Church and 300 metres from Museo del Ambar.
Traveller reviews
Andrea
couple
March 10, 2026
“Very nice stay, will come again!”
The staff was very friendly - especially the "Mama" :) The location is very beautiful, it felt like a casa in Italy and it was very lovely decorated. The location is great as well, in 10min on foot you are on the main square.
Jakob
family_with_children
March 2, 2026
Very attentive staff, great atmosphere, good location. The pool is heated. I'll always go back.
Paula
couple
January 14, 2026
“A perfect stay in a wonderful city!”
Casa de Mama felt like home way from home. The property is lovely and immaculate and run extremely professionally, but with a family feel. Having the restaurant open for breakfast and lunch was very convenient and the service (Raúl) and food was excellent. Centro was just a few blocks away. We loved our stay and hope to return.
Fiona
couple
December 24, 2025
“Great location. Spotless facilities.”
The location, facilities and room spotless
Lotte
family_with_children
November 14, 2025
Beautiful place-helpful staff- nice pool
Jean-Claude
family_with_children
October 28, 2025
“Awesome cozy place in the heart of SanCris!”
Great and super friendly staff. Heated pool! Very cozy
Virginia
solo_traveller
September 16, 2025
“Disappointing”
The bed was comfy the garden is nice
Roberto
family_with_children
August 17, 2025
“Expected much better, not pleasant stay for more than one night”
Nothing extremely horrible except breakfast
Roberto
family_with_children
August 17, 2025
“We expected much better from reviews and pictures (do not corespond to our experience)”
Nothing extremely bad except breakfast.
Wesdorp
solo_traveller
February 28, 2025
“Perfect stay, friendly staff, nice pool”
Very very friendly staff!! Helped me with everything. Nice little hotel, everything was perfect! Nice pool to relax.
Melora
extended_group
January 31, 2025
“Great spot, beautiful surroundings and great staff.”
Superb find, central, traditional and super clean
Cutts-Jones
couple
January 11, 2025
Place was very clean and comfortable. The staff were super nice and helpful, would highly recommend!
jehanne
extended_group
December 30, 2024
Very cosy - family vibe
Lady Ed
extended_group
November 21, 2024
“A colourful gem”
Location :close to centre Staff :friendly helpful spoke English Room were light and cute Cleanliness of all areas!
Adrienne
extended_group
October 26, 2024
“Lovely hotel, beautiful garden and pool, good location.”
We loved coming back to a dip in the heated pool after a day out. The room was clean, and the location was great.
Paola
couple
August 17, 2024
“Great location, bathrooms require improvement.”
The property has a good location and it consists of a historic colonial building, with a small swimming pool. The staff was generally kind. Our bedroom was spacious and the bed was comfortable.
Andrea
family_with_children
August 10, 2024
“Charming family hotel in centre of town.”
Central hotel with lovely garden. The hotel owners were really friendly and helped us with recommendations for local restaurant and out next stops in Chiapas.
Rachel
extended_group
August 5, 2024
“The most beautiful, perfect stay in the middle of the mountains.”
This hotel is very beautiful and very comfortable. It is a family owned business so they put their heart and soul into it. It was such a unique place to stay and the staff were so helpful and happy to help you in any way. The courtyard area was beautiful and so lovely to sit in in the morning for breakfast or at night.
Julie
extended_group
August 1, 2024
Beautiful, good location, nice pool.
Markéta
family_with_children
July 25, 2024
Hotel is close to the main square in Cristobal,very nice location,great atmosphere.Room was clean.Great value for the price.
Facilities
Activities
Massage, Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid meals, Special diet menus (on request), Coffee house on site, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking rooms, Safety deposit box, Designated smoking area
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor pool, Garden, Outdoor pool (all year), Outdoor furniture, Outdoor fireplace
Parking
Private parking, Parking garage, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Swimming Pool, Heated pool, Pool/beach towels, Shallow end, Sun umbrellas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property
Services
Shuttle service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Airport shuttle, Laundry, 24-hour front desk, Meeting/banquet facilities, Packed lunches, Tour desk, Luggage storage
Transport
Airport pick up, Airport drop off
Double Room
This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Double Room with Two Double Beds
This double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
King Room
This double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.
Triple Room
This triple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Suite
This suite's special feature is the hot tub. The suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite provides a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as garden views. The unit offers 1 bed.
Hotel Policies
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