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Casa del Alma Hotel Boutique & Spa

Hotel

Avenida 16 de Septiembre # 24, Centro

10 nights, 2 adults

USD$2,628.22

USD$2,050

Includes taxes and charges

10 nights, 2 adults

USD$2,628.22

USD$2,050

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
11 mentions

My flight was delayed and very emotionally heavy for me; when I arrived at Casa …

The room was very nice, El Secreto restaurant was great: excellent food, very ni…

Comfortable rooms
11 mentions

Big room in a beautifully decorated hotel

Centrally located Very comfortable

Great location
9 mentions

The hotel is also about a 5 minutes walk away from the city center

Comfy and central

Clean rooms
5 mentions

Everything was high class, good facelift, clean with beautiful spa service, warm

Cleanliness, size and comfort of room, landscaping of hotel interior, being able…

Breakfast available
5 mentions

The breakfast is also one of the highlights in a proper restaurant serving actua…

A beautiful and special hotel, excellent location, caring staff, breakfast in a …

Good value
2 mentions

Great value for money

The room was wonderful, with a great marriage of modern design and tradition, cr…

Overview

Featuring a spa and a restaurant, Casa del Alma Hotel Boutique & Spa is located in the centre of San Cristóbal de las Casas. It offers free parking and attractive suites with free Wi-Fi. Casa del Alma Hotel Boutique & Spa has a bright interior courtyard and simple, modern décor. Each of its air-conditioned suites offers city views, and has a flat-screen TV and a desk. Guests can enjoy international fusion cuisine in the Secret Restaurant. There is also a bar. Casa del Alma’s spa features a steam room, sauna and gym. Treatments include massage, facials and body wraps. Casa del Alma Hotel Boutique & Spa is set in San Cristóbal de las Casas’ colourful old town and just 5 minutes’ walk from its cathedral. The Mudéjar-style Carmen’s Arch is 750 metres away.

Traveller reviews

A

Andris

couple

January 10, 2026

10

The perfect choices in San Cristobal for those who value quality.

Everything was high class, good facelift, clean with beautiful spa service, warm.

E

Ericka G

family_with_children

December 22, 2025

9

The ultimate place to stay, if you want to be in San Cris for just some days.

My flight was delayed and very emotionally heavy for me; when I arrived at Casa del Alma, I felt immeditely cared for and pampered, was received with a welcome drink and my baggage was taken care of; breakfast was included, abundant and traditionally delicious; the staff was 24/7 kind, warm and always ready with tips and a helping hand. The attention to detail to my necessities and comfort was extraordinary. I highly recommend the hotel.

V

VERED

couple

September 29, 2025

9

This is a lovely hotel with a special design. The room was very nice, El Secreto restaurant was great: excellent food, very nice staff. We enjoyed our stay there.

M

Manish Kalika

family_with_children

June 11, 2025

10

Good and cosy hotel

Big room in a beautifully decorated hotel. The breakfast is also one of the highlights in a proper restaurant serving actual dishes. The hotel is also about a 5 minutes walk away from the city center. We arrived late and couldn't speak Spanish, so one of the hotel employees even joined us in the car to guide us to the hotel parking lot.

C

cindy

extended_group

June 2, 2025

9

Comfy and central

M

Martin

couple

April 18, 2025

8

Lovely hotel, great location & restaurant!!

Cleanliness, size and comfort of room, landscaping of hotel interior, being able to access excellent food via hotel restaurant room service.

S

Shvartz

couple

December 30, 2024

9

Excellent place, location and stuff. Thank you

The SPA at the hotel should be more affordable to hotel visitors

E

Emi

couple

December 4, 2024

8

Location is perfect. Staffs are always helpful.

G

Gerothanassis

solo_traveller

November 30, 2024

9

Centrally located Very comfortable

M

Michael

couple

November 11, 2024

9

A perfect short stay - would heartily recommend this hotel

Loved the huge room and its facilities. The bar and restaurant were excellent and really enjoyed a late night drink sitting round the fire pit. The location was perfect - just minutes from the main square and all the staff were professional and friendly. One of the staff was particularly helpful when we were not picked up for a tour we had booked, she rang our contact and explained in Spanish and we were picked up later on.

K

Keren

couple

October 26, 2024

9

Great!

The room is very comfortable, hot water all the time, location is super, staff were very nice. Has al the facilities a hotel should have. Great value for money.

G

Giannella

couple

August 31, 2024

10

The location was great, very clean room, just like the pictures. They also offered us an alcoholic welcoming drink which was a nice touch.

M

Margarita

extended_group

June 12, 2024

9

The water must have being contaminated, they should have bottle water in the bathroom to used nested of the tab water to wash the mouth. we where ver sick

A

Alexander

couple

February 7, 2024

10

great stay in good hotel

very spacious room

O

Ohad

family_with_children

September 21, 2023

8

Recommended hotel

A beautiful and special hotel, excellent location, caring staff, breakfast in a restaurant facing the street, special, very beautiful, delicious with personal attention. it was fun!

I

IRIS

family_with_children

August 23, 2023

9

Beautiful hotel Nice and big bedroom Clean Well located

P

Paulo

family_with_children

August 14, 2023

10

Masterful blend of local style and luxury

The room was wonderful, with a great marriage of modern design and tradition, creating an atmosphere that made the journey worth while. When I set foot in the hotel I felt comfortable and relaxed, exactly what I needed, and it got better and better. Lovely room, great bathroom, just exquisite. The lobby was inviting and luxurious, the staff was excellent.

M

Marina SIX

couple

May 24, 2023

7

Good stay in San Cristobal

The hotel is very well located in the town. Facility staff was very professional during our stay. Lobby is very beautiful with a good atmosphere. We also appreciated the quality of the service provided during the breakfast.

V

Vikas

couple

April 18, 2023

8

Stylish hotel in a great location. Expensive and has scope to give more value for money.

The hotel location is perfect. The restaurant in the hotel is very nice too. The room is spacious and also has a balcony with green foliage. The furniture in the room is new, clean and well maintained. The rooms are well lit and there is enough lighting and air conditioning. Bathroom and shower is also very spacious and comfortable. The hotel staff are very courteous, give good advice, and help make fantastic arrangements for excursions and travels around town. Their suggestions for local shopping of fabrics, coffee, meals, etc were spot on!

I

Irit

family_with_children

April 16, 2023

8

Very nice hotel, but too expensive. You would expect a coffee machine and more products in the bath.

The included breakfast isn’t that varied.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Lower bathroom sink

Activities

Temporary art galleries, Walking tours, Tour or class about local culture, Beauty Services, Facial treatments, Make up services, Manicure, Pedicure, Hair styling, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub/Jacuzzi

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Snack bar, Breakfast in the room, Restaurant, Bar, Wine/champagne, Fruits, Special diet menus (on request)

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Safety deposit box, Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Soundproof rooms, Lift, Heating

Internet

WiFi, Free WiFi, Internet services

Outdoors

Terrace

Parking

Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Sun umbrellas

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Lockbox key collection at the property

Services

Airport shuttle (additional charge), Daily housekeeping, Shuttle service, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Fax/photocopying, Luggage storage, Express check-in/check-out, Packed lunches, Tour desk

Transport

Airport pick up, Airport drop off

Junior Suite

This suite has modern décor, air conditioning and free Wi-Fi. It features a terrace with city views, and a seating area with a flat-screen TV. The kitchenette comes with a microwave and a coffee maker. Newspapers and bottled water are included.

Max 2 guests 62 1 bedroom 1 bathroom
Master Suite

This large suite has modern décor, air conditioning and free Wi-Fi. It features a terrace with city views, a living area and a dining area. The kitchenette comes with a microwave and a coffee maker. Newspapers and bottled water are included.

Max 2 guests 75 1 bedroom 1 bathroom
Suite with Two Double Beds

This suite has simple, modern décor. It offers city views, air conditioning, free Wi-Fi, a flat-screen TV and a desk. Newspapers and bottled water are included.

Max 4 guests 42 1 bedroom 1 bathroom
Suite

Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features soundproof walls, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max 2 guests 42 1 bedroom 1 bathroom
Superior King Suite

Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 42 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 13:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property is a member of the Certified Treasures of Mexico, a premium tourism program that aims to promote excellence in hotels and restaurants, which high standards of service, architectural and culinary features, reflect the rich Mexican Culture.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 1:59 PM

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