Hôtel La Réserve
1 Avenue Gaétan De Bernoville, Pointe Sainte Barbe
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Why people book this hotel
“Location and garden”
“A fantastic location looking out to the Atlantic coast”
“Staff superb and most accommodating”
“Staff could not be better”
“Great views from our bedroom”
“Location amazing- nice and quiet”
“Car parking great , right beside hotel”
“Good parking and electric charging”
“Pool very good with Ocean views”
“Great to have the pool”
“I also advise the breakfast”
“Breakfast on the outside terrace was very relaxing”
Overview
Located in the Basque region, the Eco-friendly Hotel La Reserve is set in lush gardens overlooking the Atlantic ocean. It boasts a tennis court and a heated outdoor pool. All the rooms at La Reserve are air-conditioned, and feature a flat screen TV, DVD player and free Wi-Fi. The bathrooms are decorated in colourful mosaics. Breakfast is served on the hotel terraces. In the evenings, guests can admire panoramic views from the terrace whilst enjoying gastronomic Basque cuisine in the restaurant. La Reserve is a great starting point for exploring the Basque coastline. By the coastal path, it is a 15-minute walk to the centre of town, St Jean de Luz, known for its architecture, historical streets, sandy bay, and water sports. Free private parking is available onsite, as well as a secured parking at an extra cost. Facilities for guests with reduced mobility are available.
Traveller reviews
kathleen
couple
June 19, 2026
“Very relaxing”
Location and garden
Simon
couple
June 17, 2026
“Great location, stunning views out to sea.”
Excellent newly refurbished Suite, with all amenities. Car parking great , right beside hotel. Staff superb and most accommodating. Restaurant menu limited, but food superb.
Michael
couple
June 16, 2026
“This is a real destination hotel where you can just luxuriate in it and never leave”
A fantastic location looking out to the Atlantic coast. A pleasant coastal walk into town. Very attractive grounds. Good parking and electric charging. The food was excellent although not cheap.
colin
couple
June 15, 2026
“If in Basque area this hotel would be top of my list, with easy access (by car) to Barritz / Bayonne”
The overall hotel and beautiful grounds / location was great. Pool very good with Ocean views. Staff could not be better. Responsive and friendly. I also had garage facilities to protect my classic car!!
mark
couple
June 9, 2026
“Pleasant trip”
Location Staff
Julie
couple
May 24, 2026
“Beautiful property in a fabulous location. Excellent service.”
Fabulous location
Zofia
couple
May 5, 2026
“Never more!”
Some of the reception staff tried to help, but there was little they could do in a hopeless situation.
Stewart
couple
May 5, 2026
“Excellent”
Excellent location and easy walk into the town. Great views from our bedroom.
MAHENDRA
extended_group
April 3, 2026
Everything. From the location, to the staff, the quality and the size of the apartment etc etc.
John
couple
September 2, 2025
“Very relaxing made all the more enjoyable by being looked after by excellent hotel staff.”
It’s sea views and location close to St Jean De Luz
André
family_with_children
August 1, 2025
“Great view, food and accommodation”
Very Nice and relaxing stay. Superb see view.
Niamh
solo_traveller
July 27, 2025
“Lovely hotel, limited evening dining options, helpful staff.”
Maria
couple
July 23, 2025
“Good but could improve to be a much better run hotel. Staff nice and listened to issues..”
Location amazing- nice and quiet. Great to have the pool
gülin
family_with_children
July 20, 2025
“A peaceful holiday...”
Best hotel at Saint Jean De Luz. It has big and comfortable rooms for families. A quiet and chic hotel with sea view and a very good restaurant. I also advise the breakfast
Petra
couple
July 14, 2025
“A great location does not make a great hotel”
The location, most of the super friendly staff. The food, though the menu is very limited. The clean second room - suite you should expect that for the price.
Hatim
family_with_children
July 14, 2025
Everything
Adrian
couple
July 13, 2025
“Beautiful relaxing hotel with easy access to Saint Jean de Luz along the coastal path”
The staff were very friendly and helpful especially the reception staff. Breakfast on the outside terrace was very relaxing
Jody
couple
June 23, 2025
Generally all good, nice bed and bedding, we had door out to the garden. Nice staff, nice terrace and gardens and pool, lovely views, and very quiet
Marc
solo_traveller
June 22, 2025
“Just perfect !”
Peter
couple
April 16, 2025
Excellent location, easy and picturesque walk into the centre of St Jean de Luze; friendly and helpful staff; first rate restaurant
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink
Activities
Tennis equipment, Badminton equipment, Evening entertainment, Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Body treatments, Back massage, Neck massage, Foot massage, Head massage, Full body massage, Live music/performance, Tennis court, Massage, Table tennis, Hiking
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Coffee house on site, Wine/champagne, Breakfast options, Snack bar, Special diet menus (on request), Restaurant, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking rooms, Non-smoking throughout, Air conditioning, Heating, WiFi available in all areas
Internet
WiFi, Internet services, Free WiFi
Outdoors
Sun terrace, Outdoor pool (seasonal), Outdoor pool, Garden, Terrace, Outdoor furniture
Parking
Parking garage, Accessible parking, Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Pool with view, Heated pool, Pool/beach towels, Shallow end, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
Key card access, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Daily housekeeping, Ironing service, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Fax/photocopying, Packed lunches, Shared lounge/TV area
Comfort Apartment 4 people
This one-bedroom apartment features a living room with sofa bed, a kitchenette and a terrace with a view of the park and sea. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.
Familial Apartment (6 people)
Situated on the ground floor, this two-bedroom apartment is composed of two double rooms and a living room with a sofa bed. There is a kitchenette, a bathroom, toilets and a terrace with park view. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.
Family Apartment 4 People
This one-bedroom apartment features a living room with sofa bed, a kitchenette and a terrace with park and partial sea views. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included
Family Apartment 5 people
This apartment situated on the ground floor or on the first floor is composed of a double bedroom and a living room with a sofa bed for 2 guests and sofa bed for 1 guest. It features a kitchen, a bathroom and a terrace with a view of the park. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.
Prestige Apartment - 6 peole
This two-bedroom apartment features a living room with a sofa bed, a kitchenette and either a bathroom and a shower room or only one bathroom and a toilet. Guests will also find a terrace with views of the park and sea. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.
Family Room
This family room is located on the ground floor and features two connecting rooms, one with a shower and the other one with a bath. An alternative configuration is also possible: One bedroom and a living room with a double sofa bed. Your room will be allocated according to availability.
Club Double or Twin Room
This room offers a view of the garden. Club rooms have lift and stairs access Upon request, 1 of these rooms located on the ground floor can be equipped with facilities for disabled guests
Double privilege garden room
These rooms have views on the garden from the terrace. The room will be allocated according to availability and are located on the ground floor
Privilege Double Room
These rooms have a view on the park from the terrace, or distant ocean view. They are located on the ground floor or accessed via stairs. Your room will be allocated according to availability. Upon request, 1 of these rooms located on the ground floor can be equipped with facilities for disabled guests.
Tradition Double or Twin Room
This room is on the garden level and has a garden view and a terrace.
Standard Double or Twin Room
This room overlooks the front of the hotel and the car park.
Double or Twin Suite
This suite features a partial ocean view and a view of the garden. Suites are with or without terrace. They feature a seating area with a double sofa bed. Your room will be allocated according to availability. These rooms are located on the ground floor or the first floor and are accessed via a lift and stairs or by stairs only.
Family Studio (4 People)
The studio features either a double bed or 2 single beds in an alcove and a living room with a sofa bed, or 2 single beds in the alcove and a double bed in the living room. There is also a kitchenette and a terrace with a view of the park and partial ocean view. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included. Rooms are allocated according to availability.
Family Studio 3 People
The studio features one double bed or two single beds plus a single bed in the room or in an alcove, a kitchenette and a terrace with a view of the park and sea. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided. Your room will be allocated according to availability.
Studio 2 people
The studio features a double bed or two single beds, a kitchenette and a terrace with a view of the park and ocean. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.
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