Prime Hotel Águas da Serra
Avenida Brasil, s/n
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The swimming pools were not clean at all, which prevented us from going in”
“it's clean and enough for 2-3 nights since there's nothing much to be done in th…”
“Pools were nice and warm”
“There are also many pools and access to the hot river which is great”
“Location, space, clean, relaxing”
“It's a 3mins walk to the hot park”
“It was a flat instead of a room, however, we had to change because the flat give…”
“Big clean rooms and good breakfast”
Overview
Featuring a heated outdoor pool, Prime Hotel Águas da Serra overlooks the Serra Caldas Novas State Park. Guests have free access to the sauna. With free wired internet access, the air-conditioned apartments all come with a seating area with a sofa and a TV. Each has a kitchenette and a private bathroom. The restaurant serves a la carte and buffet style Brazilian cuisine. A daily breakfast with freshly baked cakes, pastries and tropical fruits is available for a surcharge. Hot Park is 500 metres from Prime Hotel Águas da Serra. Santa Genoveva Airport is 175 km away.
Traveller reviews
Bethany Lynn
extended_group
January 9, 2026
“Relaxing time away enjoying the river”
The river is amazing! It’s so relaxing to float with the current and watch the trees overhead. I also enjoyed getting a massage from the water fall. The apartment was perfect.
Lidia
family_with_children
October 4, 2024
“Not very pleasant”
It was a flat instead of a room, however, we had to change because the flat given was dirty, TV and air conditioning, refrigerator did not work. The swimming pools were not clean at all, which prevented us from going in.
Williamy
couple
June 23, 2024
“Avoid not clean wouldn't stay again.”
Pools were nice and warm
SANDRA PATRÍCIA
couple
February 6, 2024
“Tranquila.”
Do rio que fica no fundo do hotel.
Elaine
family_with_children
September 12, 2023
“Relaxing staying”
Location, space, clean, relaxing
Luiz Fernando
family_with_children
September 5, 2023
“Very good hotel”
Very organized.
Emilly
couple
September 3, 2023
Adoramos o lago, e a tranquilidade do local
Fabrice
family_with_children
October 22, 2022
“old and not well maintained room, but convenient location”
The second bed « sofa « was small, dirty and not proper for a good night of sleep
Karol
family_with_children
August 30, 2022
“It's a great option if you're not staying in the hot park hotels which is not really recommended.”
It's a 3mins walk to the hot park. There are also many pools and access to the hot river which is great. it's clean and enough for 2-3 nights since there's nothing much to be done in that area anyway. Big clean rooms and good breakfast.
Guest
couple
October 5, 2021
Do local
ADAM JACKSON
family_with_children
September 27, 2021
Apartments, rio quente, air conditioning, balcony
Facilities
Activities
Sauna, Fitness centre, Games room, Children's playground, Hammam, Hot spring bath, Water park, Steam room, Spa lounge/relaxation area, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Special diet menus (on request), Snack bar, Restaurant, Bar
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Air conditioning, Family rooms, Lift
Internet
Free WiFi, WiFi, Internet services
Kitchen
Shared kitchen
Outdoors
Outdoor pool (all year), Outdoor furniture, Garden, Outdoor pool
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool, Heated pool, Pool bar, Shallow end, Sun loungers or beach chairs
Safety features
Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shared lounge/TV area, Daily housekeeping, Tour desk, Laundry, 24-hour front desk
One-Bedroom Prime Apartment
The well-fitted kitchenette has kitchenware, a microwave and a toaster. This air-conditioned apartment features a dining area, a flat-screen TV with cable channels a minibar and a balcony. The unit has 2 beds.
Standard Apartment
With free wired internet access, this air-conditioned apartment comes with a seating area with a sofa and a TV. It has a kitchenette and a private bathroom.
Two-Bedroom Apartment (4 Adults)
With free wired internet access, this air-conditioned apartment comes with a seating area with a sofa and a TV. It has a kitchenette and a private bathroom.
Two-Bedroom Apartment (6 Adults)
With free wired internet access, this air-conditioned apartment comes with a seating area with a sofa and a TV. It has a kitchenette and a private bathroom.
Hotel Policies
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