Fairfield Inn & Suites by Marriott Richmond Innsbrook
9937 Mayland Drive
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5 nights, 2 adults
Includes taxes and charges
5 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Staff wasn’t very attentive or helpful”
“Excellent staff outstanding”
“Breakfast was good”
“Breakfast was okay”
“Hotel Was really nice, clean, with kind service”
“The hotel was clean and comfortable”
“The bathroom was spacious and very clean”
“Staff was wonderful…the rooms were amazing…beds comfortable, clean room… my stay…”
“It seems to be in a safe location”
“Pool was extremely small”
Overview
The Fairfield Inn & Suites by Marriott Richmond Innsbrook Short Pump/I-64 is located off of Highway 64, and features complimentary on-site parking, and free cable TV with HBO for guest convenience. The Fairfield Inn & Suites by Marriott Richmond Innsbrook Short Pump/I-64 is near Busch Gardens Williamsburg, Kings Dominion, and Colonial Downs. Also nearby is Richmond Junior Golf Tour, and the University of Richmond. Some amenities at the Fairfield Inn & Suites by Marriott Richmond Innsbrook Short Pump/I-64 include free breakfast, free wireless internet and an indoor pool. This hotel also features an on-site fitness center.
Traveller reviews
Gale
couple
November 18, 2024
“Room was okay”
Breakfast was good. Nice choices
Tyler
couple
May 13, 2024
“Woiuld not visit again.”
Breakfast was okay.
Marysol
family_with_children
April 4, 2024
“Could of been a better experience”
It wasn’t the best experience. Staff wasn’t very attentive or helpful. Pool was extremely small.
Leo
couple
February 8, 2024
“Excellent”
Excellent staff outstanding
J
couple
December 4, 2023
That breakfast ended at 10, should end at noon. The pool closes at 11 , should be open 24hr
Tamika
family_with_children
August 15, 2023
“Infested”
This hotel is infested with ants , we had five rooms at this hotel and all five rooms had ants coming up out the air vents the windows and crawling on the desk . The hotel wasn’t helpful they just gave us spray to spray th ants . We ch ck out of the hotel , manager never contacted us and apologized, or even give us compensation for this horrible experience
Tomorrow
family_with_children
July 4, 2023
“Definitely would stay here again. Nice time”
I really enjoyed the breakfast. I have never stayed at a hotel that had turkey sausage as an option. My family and I don’t eat pork so that was so amazing. Thank you so much. The hostess at the breakfast buffet was so kind and attentive to all our needs. She has excellent customer service skills. The world could use more people like her.
AMELIA
couple
April 8, 2023
“Excellent”
The lady at the desk had great customer service❤️❤️❤️❤️❤️❤️❤️❤️
vincent
family_with_children
July 23, 2022
James , the Guy in charge at night was amazing. Great hotel, great service.
Mariusz
family_with_children
May 29, 2022
“Make an effort to sound isolate flooring, change the creaky beds and everything would be ok.”
Hotel Was really nice, clean, with kind service. Till 5 A.M. I'll give 9 points - everything Was realy nice.
Amber
family_with_children
May 22, 2022
The hotel was clean and comfortable. The staff were extremely friendly and helpful.
Brenda
solo_traveller
December 21, 2021
“I needed to get away and this was the place!”
The breakfast was fine. Your customer service was great!
Neil
couple
November 8, 2021
“It was a little higher in price than I wanted to pay but it was a really great experience.”
The breakfast was great - make your own waffles, hot scrambled eggs and sausage. The attendant kept everything very clean. The staff at the front desk were very friendly. The bathroom was spacious and very clean. The room was attractive. It seems to be in a safe location. The front lobby and eating area were very inviting when you walk in the building.
YVONNE
family_with_children
August 14, 2021
“Amazing stay….”
Staff was wonderful…the rooms were amazing…beds comfortable, clean room… my stay was amazing and I would recommend to all my friends and family..
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance
Activities
Indoor pool (all year), Fitness centre, Bicycle rental (additional charge)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid-friendly buffet, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Safety deposit box, WiFi available in all areas, Heating, Lift, Facilities for disabled guests, Pets allowed, Non-smoking rooms, Minimarket on site, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor furniture
Parking
Accessible parking, Parking, Free parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Pool and wellness
Swimming pool, Swimming Pool, Sun loungers or beach chairs
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Vending machine (drinks), Vending machine (snacks), Express check-in/check-out, Fax/photocopying, 24-hour front desk, Business centre, Laundry, Dry cleaning
Double Room with Two Double Beds
The unit offers 2 beds.
Double Room with Two Double Beds - Hearing Accessible
The unit offers 2 beds.
Double Room with Two Double Beds, Bathtub and Transfer Shower - Mobility Access/Hearing Accessible
The unit offers 2 beds.
King Room
The unit offers 1 bed.
King Room with Bathtub and Transfer Shower - Mobility Access/Hearing Accessible
The unit offers 1 bed.
King Room with Roll-In Shower and Transfer Shower - Mobility Access/Hearing Accessible
The unit offers 1 bed.
Studio with King Bed and Sofa Bed
The unit offers 2 beds.
Studio with King Bed and Sofa Bed - Hearing Accessible
The unit offers 2 beds.
Studio with King Bed, Bathtub, Transfer Shower and Sofa Bed - Mobility Access/Hearing Accessible
The unit has 2 beds.
Studio with Two Double Beds and Sofa Bed - Hearing Accessible
The unit has 3 beds.
Hotel Policies
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