Candlewood Suites Richmond - West Broad, an IHG Hotel
2100 Dickens Road
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5 nights, 2 adults
Includes taxes and charges
5 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The room layout”
“There was a mix up with the type of room we booked vs”
“The staff was kind”
“it was comfortable and the staff was great”
“Room was clean and comfortable”
Overview
Candlewood Suites Richmond - West Broad, an IHG Hotel features a fitness centre, garden, a shared lounge and restaurant in Richmond. This 3-star hotel offers a 24-hour front desk, a business centre and free WiFi. The property is non-smoking and is located 11 km from Greater Richmond Convention Centre. All units will provide guests with a fridge. The hotel offers a barbecue. University Stadium is 8 km from Candlewood Suites Richmond - West Broad, an IHG Hotel, while Virginia Commonwealth University School of the Arts is 11 km away. The nearest airport is Richmond International Airport, 24 km from the accommodation.
Traveller reviews
Delores
family_with_children
June 23, 2025
The room layout
Nicole
extended_group
March 10, 2024
“This was the first and last time I will ever stay at a Candlewood Suites.”
The staff was kind. There was a mix up with the type of room we booked vs. what they gave us. They fixed it immediately.
Cui
solo_traveller
May 30, 2023
wifi is slow speed
Cui
solo_traveller
May 30, 2023
wifi is slow speed
Daniele Parra
family_with_children
May 30, 2023
“wonderful :)”
i felt at home! it was comfortable and the staff was great
Kim
family_with_children
March 20, 2023
“The staff was great; I interacted with5 different folks and they were all great!”
I like the front desk clerk when I checked in. I like the size and small amenities in the room; needs to be updated but it was still good. I also like one of my house care people; Gail. He’s was very sweet and attentive and made sure me and my mom had what we needed.
Robert
family_with_children
June 13, 2022
“Fair to partly cloudy!”
Room was clean and comfortable.
Vanessa
couple
July 4, 2021
“Candlewood Suites is so beautiful and clean. The staff are all so kind and patient.”
The staff were all so amazing and kind. I would definitely return.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Visual aids: Braille, Visual aids: Tactile signs
Activities
Fitness, Fitness centre, Golf course (within 3 km), Bowling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Wine/champagne, Fruits, Snack bar, Restaurant, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Pets allowed, Non-smoking rooms, Heating, Facilities for disabled guests, Non-smoking throughout, Air conditioning, Lift, Safety deposit box, Minimarket on site
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, BBQ facilities, Outdoor furniture, Picnic area, Outdoor fireplace
Parking
Parking on site, Accessible parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Fax/photocopying, Luggage storage, 24-hour front desk, Business centre, Laundry, Dry cleaning, Shared lounge/TV area
King Room - Accessible Roll Shower - Non-Smoking
Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, a dishwasher and a microwave. The unit offers 2 beds.
King Room - Mobility Access Tub/Non-Smoking
In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The unit offers 2 beds.
One-Bedroom Queen Room - Mobility Access Tran Shower
The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 3 beds.
One-Bedroom Queen Room with Two Queen Beds and Mobility Accessible Tub - Non-Smoking
The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and a microwave. The unit offers 3 beds.
King Studio Suite
The suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. This suite features a dining area, a wardrobe, a flat-screen TV and an outdoor dining area. The unit offers 1 bed.
King Studio Suite - Hearing Accessible/Non-Smoking
Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 2 beds.
King Studio Suite - Mobility Access Tub/Non-Smoking
Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 1 bed.
King Studio Suite with Bath Tub - Mobility Access
In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 1 bed.
One-Bedroom King Suite
The spacious suite offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and a microwave. This suite has a dining area, a wardrobe, a flat-screen TV and an outdoor dining area. The unit offers 2 beds.
One-Bedroom Queen Suite
Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 3 beds.
Studio Suite
The spacious suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. This suite features a dining area, a wardrobe, a flat-screen TV and an outdoor dining area.
Hotel Policies
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