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Decameron Las Heliconias - All Inclusive

Hotel

Km2 Vía Panaca Vereda Kerman

hotel
hotel

Why people book this hotel

Breakfast available
1 mentions

Good food, specially breakfast and the buffet dinner option

Overview

The Hotel Decameron Las Heliconias is located in Quimbaya-Quindio in one of the most representative regions of the Colombian coffee growing area. It has an outdoor pool, a restaurant. This all-inclusive hotel offers its guests rooms that include cable TV, a safe and linens. The private bathroom will provide toiletries and towels. Guests can also use the facilities and services at the Hotel Decameron Panaca, located within a 15-minute drive. Transportation is included. Featuring the typical local architecture of old coffee haciendas, Decameron Las Heliconias’ restaurant serves an international-style buffet at La Hacienda Restaurant. El Rincón de los Recuerdos and La Herrería are the other two available restaurants offering à la carte services. The property has 3 bars on site and a snack station. Other facilities available include tennis courts, a fitness centre, nightclub, and a children's playground. Currency exchange services, a golf course and volleyball courts are also at hand. Guests will be able to attend Sunday mass at this hotel.

Traveller reviews

J

Juan Pablo

couple

January 16, 2026

8

A good value option if you want to cover the region’s attractions and you are bringing your family.

Well located and close to all the parks in the region. All inclusive resort. Good for families and big parties. Good food, specially breakfast and the buffet dinner option. Free selected drinks. People were extremely nice, always asking about how we were and how they could make our stay more pleasant.

F

Fabiola

family_with_children

October 3, 2024

3

Bad organisation and poor customer service - Avoid

My guests had plenty of issues at reception as they required to provide a written authorisation from me even though the rooms were booked on their names. That defeats the purpose of booking for guests and created confusion and chaos to all involved. When I processed the booking I was not informed of that requirement either so poor communication and effectiveness.

Facilities

Activities

Tennis court, Fitness centre, Spa and wellness centre, Children's playground, Billiards, Table tennis, Mini golf, Nightclub/DJ, Evening entertainment, Tennis equipment, Spa facilities, Tour or class about local culture, Live music/performance

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Chapel/shrine, Family rooms, Safety deposit box

Internet

Free WiFi, WiFi, Internet services

Outdoors

Garden, Outdoor pool (all year), Outdoor pool

Parking

Parking on site, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool

Safety & security

24-hour security, Security alarm, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals

Services

Currency exchange, Airport shuttle (additional charge), Tour desk, Airport shuttle, Laundry, 24-hour front desk, Meeting/banquet facilities

Deluxe Room

The spacious double room offers air conditioning, a seating area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Max 3 guests 86 1 bedroom 1 bathroom
Double Room

Comfortable room that features a safe, cable TV and a private bathroom that provides a hairdryer and toiletries.

Max 4 guests 49 1 bedroom 1 bathroom
Superior Double Room

The spacious double room features air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Max 4 guests 45 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 12:00 until 12:30
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that children are not included in the total amount of this reservation. You will have to pay the children rate upon check-in on your arrival day. Price depends on the season. Please note the entrance to the Parque Panaca is not included in the accommodation fee. The entrance ticket can be purchased in Decameron Explorer for USD 18 per person. Please note the property requests all adults and children to present a passport or valid identification at the time of check-in. When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 3:18 AM

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