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Kasa Kiwi Hostel & Travel Agency

Hostel

9a. Avenida 8-38

hotel
hotel

Why people book this hotel

Great location
14 mentions

even better location

Central location, pleasant, helpful place, kitchen

Friendly staff
14 mentions

fantastic hostel

Great rooftop terrace, good location and really knowledgeable host

Comfortable rooms
9 mentions

Well located and comfortable budget accommodation No frills accommodation but ev…

Spacious rooms, well-equipped kitchen with filtered water, lovely host (super he…

Clean rooms
4 mentions

Very clean and well run

Bathroom facilities were outside downstairs and basic but clean

Good value
3 mentions

Price/comfort good

For the price, this was great

Overview

Kasa Kiwi Hostel & Travel Agency features a garden, shared lounge, a terrace and restaurant in Quetzaltenango. Providing a bar, the property is located within 400 metres of Quetzaltenango Central Park. The accommodation provides evening entertainment and a shared kitchen. Free WiFi is available to all guests, while selected rooms include a balcony. At the hostel every room comes with bed linen and towels. The nearest airport is Tapachula Airport, 140 km from Kasa Kiwi Hostel & Travel Agency.

Traveller reviews

B

Ben Langham

solo_traveller

May 22, 2026

7

fantastic hostel. great staff. the owner was incredibly helpful and happy to help with anything you needed. even better location. good fun at the rooftop bar. hot showers yay!

T

Terry

solo_traveller

April 9, 2026

9

Good Central location with friendly hosts

Central location, pleasant, helpful place, kitchen. Price/comfort good

M

Maurice

couple

March 31, 2026

10

Great rooftop terrace, good location and really knowledgeable host.

C

Charles

couple

March 29, 2026

8

Great price services ratio

Great location and good service before even present in the hostel (Tom the owner replies super fast to all the questions) friendly and helpful staff

M

Mette Kirstine

solo_traveller

March 19, 2026

8

Well located and comfortable budget accommodation No frills accommodation but everything works and it’s a good atmosphere to spend a few days here Kitchen facilities to cook own meals Very hospitable and helpful owners 360 view of xela and surrounding from the roof terrace

K

Kate

couple

December 15, 2025

6

Noisy party hostel with friendly staff and good travel info

Good location. Warm shower - but only when extremely low fliw rate. Staff friendly and allowed early check-in.

Z

Zoe

solo_traveller

November 16, 2025

10

Incredible, didn’t want to leave !

Spacious rooms, well-equipped kitchen with filtered water, lovely host (super helpful & informative), lockers for valuables, little bar on site !

U

Urban

solo_traveller

September 17, 2025

10

I can't stop praising this place – truly an amazing hostel, practically in the center of town! Everything was great. The staff are wonderful and always available if you need anything. The owner, Tom, is incredibly kind, communicative, and full of helpful travel advice. You can really tell he cares about the guests and wants everyone to have a good experience. Highly recommended – one of the best hostels we've stayed at in Guatemala!

G

Gloria

solo_traveller

May 7, 2025

8

Classic, clean and pleasant hostel, great host!

Kasa Kiwi is a delightful, classic hostel. The owner/host, Tom, was very helpful, and if you are an English speaker you'll appreciate the ease of communicating (all-Spanish is typical). Very clean and well run. Nice!

E

Eliane

solo_traveller

May 6, 2025

8

Great value for money

For the price, this was great. Really helpful, Friendly owners who organised excursions for others and gave advice about transport. I actually got a double bed in my dorm room which was comfortable. Bathroom facilities were outside downstairs and basic but clean. Social vibe and great location in Xela.

J

Joshua

couple

March 9, 2025

8

Good affordable place to base yourself to do trekking

Decent, clean, comfortable, good central location.

M

Michell

solo_traveller

February 18, 2025

10

Cozy

The closeness of the place to the historical center of the city was really convenient and useful

K

Karina

solo_traveller

February 6, 2025

9

Perfect hostel to stay in Xela

Beautiful hostel, with comfortable rooms, a kitchen to use, amazing rooftop terrace, in an excellent location, close to the centre and also to nature.

H

Hannah

solo_traveller

January 24, 2025

7

Good location and spacious

Spacious rooms, good roof terrace, helpful sightseeing info & perfect location for town centre.

T

the Dominie

couple

January 23, 2025

7

It was exactly what it said. Absolutely fine and well organised.

B

Birgit

solo_traveller

November 14, 2024

7

Decent and basic. Has the potential to be much better.

The kitchen is nice (but would be nice to equip with some basics such as oil). Dorm is spacious with plugs and tables/cupboards for each bed. Atmosphere is nice. Good location. Hosts are nice (but often not present).

D

Diede

solo_traveller

November 3, 2024

8

Great location, clean place and nice rooftop terrace.

C

Charlotte

solo_traveller

October 24, 2024

9

-Private room with private bathroom was huge -Kitchen and free refill water -Location is great for Xela (near to the square)

A

Alessandro

couple

September 16, 2024

7

God base in the city

Location and place in general are good. Works well as a base for other trips. Check Quetzaltrekkers

A

A123124

couple

August 16, 2024

7

Good value, but a little noisy

Very friendly staff, location is great, close to cafes, food stalls, restuants and bars, plus rooftop has a great view. Private rooms are good value for money.

Facilities

Activities

Hiking, Evening entertainment, Walking tours, Happy hour, Live music/performance

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Wine/champagne, Restaurant, Bar, Breakfast options

Food & drink safety

Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Family rooms, Designated smoking area, Bicycle parking, Safety deposit box, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Kitchen

Shared kitchen

Outdoors

Sun terrace, Garden, Terrace, Outdoor furniture, Picnic area

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

Key access, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Thermometers for guests provided by property

Services

Shuttle service, Tour desk, Luggage storage, Shuttle service (additional charge), Lockers, Shared lounge/TV area, Daily housekeeping

Habitación Doble Deluxe con baño privado

This double room has a desk, a terrace, garden views and a private bathroom. The unit has 1 bed.

Max 2 guests 22 1 bedroom 1 bathroom
Habitación Doble Superior con baño privado

The double room features a wardrobe and a tiled floor, as well as a private bathroom boasting a shower. The unit has 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom
Standard Double Room with Shared Bathroom

The double room offers a tiled floor, as well as a shared bathroom boasting a shower. The unit has 1 bed.

Max 2 guests 10 1 bedroom0

Hotel Policies

Check-inFrom 14:00 to 21:00
Check-outFrom 05:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 1:13 AM

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