The Shan's Lodge
714 Lake Hayes-Arrow Junction Highway
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Why people book this hotel
“New bathroom was nice”
“For us, the room was very spacious and the facilities were excellent”
“The location to the lake and Arrowtown”
“Very spacious room, beautiful location, beautiful home”
“The location was good, comfortable and clean”
“Very clean and comfortable”
“Jasmine was super friendly and always available for a chat if you see her”
“The host was warm, friendly, and easy to communicate with, which made the stay m…”
“Excellent value price wise compared to properties in the town”
“Fabulous value”
“Breakfast was fine, but very basic for a bed and breakfast”
“No breakfast no office no room cleaning no lights in carpark at night felt aband…”
Overview
Boasting majestic views of mountain peaks, The Shan's Lodge is set alongside Lake Hayes. It features free WiFi and free private, onsite parking. This B&B also features an outdoor spa pool and a snack bar. The property is 12 km from Queenstown. All accommodation offers a lounge area with a flat-screen TV, cable channels and a CD player. Views of the mountains, lake or garden are offered in certain rooms. Extras include bathrobes, slippers and free toiletries. Superior rooms feature a spa bath or a hot tub. The Shan's Lodge is ideally located for exploring Queenstown, with the Amisfield and Gibbston Valley wineries, Glenorchy (featured in Lord of the Rings), Arrowtown and Wanaka all within an hour drive. The Shan's Lodge offers free use of bicycles to explore the area. Nearby activities include fly fishing, golf, hot air ballooning, skiing, jet boating and bungee jumping.
Traveller reviews
Guest
solo_traveller
October 9, 2025
“Would not recommend at all. Not a good advertisement for Queenstown which has many wonderful places”
The location to the lake and Arrowtown. New bathroom was nice.
Debora
couple
October 5, 2025
“We would definitely stay again as we liked staying a little bit out of the hustle & bustle”
For us, the room was very spacious and the facilities were excellent. Jasmine was great too :)
Samantha
extended_group
October 5, 2025
“Lovely stay, just didn't have everything advertised.”
Very spacious room, beautiful location, beautiful home. Jasmine was super friendly and always available for a chat if you see her. The wardrobe was large, shower was AMAZING (large, hot, good pressure) and Lake Hayes is right across the road with a great walking track. Air con unit in the room was nice and toasty. Also just a 5 min drive from Ayrburn - we went twice we loved it so much!
yanling
family_with_children
October 1, 2025
“A friendly lodge with nice surroundings, but facilities and accessibility could be improved.”
The location is about a 15-minute drive from Queenstown center, and the surrounding scenery is beautiful once you step outside. The host was warm, friendly, and easy to communicate with, which made the stay more comfortable.
Claire
solo_traveller
September 14, 2025
“Spacious, warm studio.”
Very spacious studio, good heating and comfortable king bed with electric blanket. Also fabulous to have a full size shower with great water pressure, in addition to a spa bath. Lots of dvds to watch if the weather turns bad.
Sarah
couple
September 12, 2025
Very comfortable room, with electric blankets and good heating. View in shared living area was stunning. Helpful to have access to shared living/kitchen area although you are not able to cook in the kitchen. Good sized room and great bathroom.
Lata Paulo
couple
September 2, 2025
It was private and had everything we needed. Host was responsive.
Alison
couple
August 31, 2025
“Good, perfect location between Queenstown and Arrowtown”
The location was good, comfortable and clean
Nathaniel
couple
August 29, 2025
Large room, easy parking.
Fraser
couple
August 22, 2025
“Comfortable and relaxing stay at a very clean and luxurious location”
Very clean and comfortable. Relaxing
Shelton Agar
couple
August 20, 2025
Lovely bathroom. Very comfortable bed
Christine Burke
couple
August 17, 2025
“Very comfortable self contained unit for an overnight stay.”
It was a very warm and comfortable place to stay, tucked off the main road but not noisy. The kitchen was useful and appreciated the Royal Doulton plates. Bed very comfortable.
Marty T
solo_traveller
August 4, 2025
“Great value great place”
Excellent value price wise compared to properties in the town. Very homely and comfortable
Ces
extended_group
July 5, 2025
“Very present and happy. A beautiful setting and room lovely people to deal with. Highly recommend”
Lovely room and staff. Very pretty and clean. Fabulous value.
Wayne
couple
June 22, 2025
Breakfast was fine, but very basic for a bed and breakfast. Location of main house is superb but not utilised by being in the studio out the back.
Jonathan
couple
June 1, 2025
“Lake Hayes retreat, exceptional spot!”
Location was awesome! We had awesome views and incredibly easy access to lake Hayes being just across the road. The accommodation was very comfortable and spacious. It was clean, well organized and provided us a great relaxing time away
Michael
solo_traveller
May 22, 2025
“not good”
No breakfast no office no room cleaning no lights in carpark at night felt abandoned
Carol
extended_group
May 19, 2025
“Comfortable room but no views.”
Right across from Lake Hayes with access to walkway. Comfortable bed.
Cassandra
couple
May 11, 2025
“Cozy and calming”
Super cozy! Loved that we could just come and go and how easy it was to ‘check-in’. Location was absolutely stunning. Not too far out from town itself! Bed was so so comfortable. Loved the little amenities, having lots of dvds was such a cute take. We loved coming back at the end of a long day and popping one on to fall asleep. Bath was absolutely incredible! Overall very lovely little stay.
Brook
couple
May 9, 2025
Would prefer to be met and welcomed. No milk in fridge, no answe when we tried to ring.
Facilities
Activities
Golf course (within 3 km), Fishing, Skiing, Hiking
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Fruits, Breakfast options, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Adult only, Non-smoking throughout, Air conditioning, Non-smoking rooms, Heating, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Lockbox key collection at the property, Lockbox key collection near the property
Services
Private check-in/check-out, Express check-in/check-out, Luggage storage, Tour desk, Ironing service, Laundry
Deluxe Double Room
This suite has a bathrobe, tile/marble floor and CD player. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation.
Double or Twin Suite with Private Bathroom - Lotus Suite
This suite has a DVD player, bathrobe and electric kettle. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation.
Lakeview Suite with Private Bathroom - Snowdrop Suite
This suite features a patio, DVD player and air conditioning. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation.
Lakeview King Suite - Cattleya Suite
This suite features a microwave, iPod dock and air conditioning. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation.
Studio with Spa Bath - Lilac Studio
This studio features a hot tub, washing machine and dining area. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation. Please note the rate is based on 2 adults. Maximum occupancy is 3 adults (see Hotel Policies)
Hotel Policies
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