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The Shan's Lodge

Bed and breakfast

714 Lake Hayes-Arrow Junction Highway

hotel
hotel

Why people book this hotel

Comfortable rooms
18 mentions

New bathroom was nice

For us, the room was very spacious and the facilities were excellent

Great location
8 mentions

The location to the lake and Arrowtown

Very spacious room, beautiful location, beautiful home

Clean rooms
5 mentions

The location was good, comfortable and clean

Very clean and comfortable

Friendly staff
5 mentions

Jasmine was super friendly and always available for a chat if you see her

The host was warm, friendly, and easy to communicate with, which made the stay m…

Good value
2 mentions

Excellent value price wise compared to properties in the town

Fabulous value

Breakfast available
2 mentions

Breakfast was fine, but very basic for a bed and breakfast

No breakfast no office no room cleaning no lights in carpark at night felt aband…

Overview

Boasting majestic views of mountain peaks, The Shan's Lodge is set alongside Lake Hayes. It features free WiFi and free private, onsite parking. This B&B also features an outdoor spa pool and a snack bar. The property is 12 km from Queenstown. All accommodation offers a lounge area with a flat-screen TV, cable channels and a CD player. Views of the mountains, lake or garden are offered in certain rooms. Extras include bathrobes, slippers and free toiletries. Superior rooms feature a spa bath or a hot tub. The Shan's Lodge is ideally located for exploring Queenstown, with the Amisfield and Gibbston Valley wineries, Glenorchy (featured in Lord of the Rings), Arrowtown and Wanaka all within an hour drive. The Shan's Lodge offers free use of bicycles to explore the area. Nearby activities include fly fishing, golf, hot air ballooning, skiing, jet boating and bungee jumping.

Traveller reviews

S

Guest

solo_traveller

October 9, 2025

4

Would not recommend at all. Not a good advertisement for Queenstown which has many wonderful places

The location to the lake and Arrowtown. New bathroom was nice.

D

Debora

couple

October 5, 2025

9

We would definitely stay again as we liked staying a little bit out of the hustle & bustle

For us, the room was very spacious and the facilities were excellent. Jasmine was great too :)

S

Samantha

extended_group

October 5, 2025

7

Lovely stay, just didn't have everything advertised.

Very spacious room, beautiful location, beautiful home. Jasmine was super friendly and always available for a chat if you see her. The wardrobe was large, shower was AMAZING (large, hot, good pressure) and Lake Hayes is right across the road with a great walking track. Air con unit in the room was nice and toasty. Also just a 5 min drive from Ayrburn - we went twice we loved it so much!

Y

yanling

family_with_children

October 1, 2025

7

A friendly lodge with nice surroundings, but facilities and accessibility could be improved.

The location is about a 15-minute drive from Queenstown center, and the surrounding scenery is beautiful once you step outside. The host was warm, friendly, and easy to communicate with, which made the stay more comfortable.

C

Claire

solo_traveller

September 14, 2025

7

Spacious, warm studio.

Very spacious studio, good heating and comfortable king bed with electric blanket. Also fabulous to have a full size shower with great water pressure, in addition to a spa bath. Lots of dvds to watch if the weather turns bad.

S

Sarah

couple

September 12, 2025

8

Very comfortable room, with electric blankets and good heating. View in shared living area was stunning. Helpful to have access to shared living/kitchen area although you are not able to cook in the kitchen. Good sized room and great bathroom.

L

Lata Paulo

couple

September 2, 2025

9

It was private and had everything we needed. Host was responsive.

A

Alison

couple

August 31, 2025

8

Good, perfect location between Queenstown and Arrowtown

The location was good, comfortable and clean

N

Nathaniel

couple

August 29, 2025

5

Large room, easy parking.

F

Fraser

couple

August 22, 2025

8

Comfortable and relaxing stay at a very clean and luxurious location

Very clean and comfortable. Relaxing

S

Shelton Agar

couple

August 20, 2025

5

Lovely bathroom. Very comfortable bed

C

Christine Burke

couple

August 17, 2025

8

Very comfortable self contained unit for an overnight stay.

It was a very warm and comfortable place to stay, tucked off the main road but not noisy. The kitchen was useful and appreciated the Royal Doulton plates. Bed very comfortable.

M

Marty T

solo_traveller

August 4, 2025

10

Great value great place

Excellent value price wise compared to properties in the town. Very homely and comfortable

C

Ces

extended_group

July 5, 2025

10

Very present and happy. A beautiful setting and room lovely people to deal with. Highly recommend

Lovely room and staff. Very pretty and clean. Fabulous value.

W

Wayne

couple

June 22, 2025

7

Breakfast was fine, but very basic for a bed and breakfast. Location of main house is superb but not utilised by being in the studio out the back.

J

Jonathan

couple

June 1, 2025

10

Lake Hayes retreat, exceptional spot!

Location was awesome! We had awesome views and incredibly easy access to lake Hayes being just across the road. The accommodation was very comfortable and spacious. It was clean, well organized and provided us a great relaxing time away

M

Michael

solo_traveller

May 22, 2025

7

not good

No breakfast no office no room cleaning no lights in carpark at night felt abandoned

C

Carol

extended_group

May 19, 2025

4

Comfortable room but no views.

Right across from Lake Hayes with access to walkway. Comfortable bed.

C

Cassandra

couple

May 11, 2025

7

Cozy and calming

Super cozy! Loved that we could just come and go and how easy it was to ‘check-in’. Location was absolutely stunning. Not too far out from town itself! Bed was so so comfortable. Loved the little amenities, having lots of dvds was such a cute take. We loved coming back at the end of a long day and popping one on to fall asleep. Bath was absolutely incredible! Overall very lovely little stay.

B

Brook

couple

May 9, 2025

6

Would prefer to be met and welcomed. No milk in fridge, no answe when we tried to ring.

Facilities

Activities

Golf course (within 3 km), Fishing, Skiing, Hiking

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Fruits, Breakfast options, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Adult only, Non-smoking throughout, Air conditioning, Non-smoking rooms, Heating, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Outdoors

Garden, Terrace

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Lockbox key collection at the property, Lockbox key collection near the property

Services

Private check-in/check-out, Express check-in/check-out, Luggage storage, Tour desk, Ironing service, Laundry

Deluxe Double Room

This suite has a bathrobe, tile/marble floor and CD player. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation.

Max 2 guests 25 1 bedroom 1 bathroom
Double or Twin Suite with Private Bathroom - Lotus Suite

This suite has a DVD player, bathrobe and electric kettle. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation.

Max 2 guests 22 1 bedroom 1 bathroom
Lakeview Suite with Private Bathroom - Snowdrop Suite

This suite features a patio, DVD player and air conditioning. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation.

Max 2 guests 18 1 bedroom 1 bathroom
Lakeview King Suite - Cattleya Suite

This suite features a microwave, iPod dock and air conditioning. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation.

Max 2 guests 50 1 bedroom 1 bathroom
Studio with Spa Bath - Lilac Studio

This studio features a hot tub, washing machine and dining area. Please note that 2 singles beds or 1 king-size bed is available. For more information, please contact the guest using the contact details found on the booking confirmation. Please note the rate is based on 2 adults. Maximum occupancy is 3 adults (see Hotel Policies)

Max 2 guests 35 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 19:00
Check-outFrom 06:30 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the property advises that guests organise their transport, to the property, prior to arrival.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Managed by a private host
Last updated: Apr 11, 2024, 4:34 PM

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