Hotel Hacienda Puno Centro Histórico
Jr. Deustua, 297
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Why people book this hotel
“Also good variety at breakfast”
“Good breakfast”
“Good location, comfortable beds and hot shower”
“A great location, the bed was comfortable, nice hot shower and decent breakfast …”
“Nice room and bathroom”
“The hotel facilities are very old and need renovation, but it was a comfortable …”
“Front office staff were extremely helpful and nice”
“Perfect position, staff is very helpful”
“The room was very nice, big and clean”
“Although it’s an older hotel, it was very clean and the staff made a fuss about …”
“We arrived very early in the morning and we got early check -in with a very reas…”
Overview
Hotel Hacienda Puno is 1 block from the Main Square and the Cathedral and offers free Wi-Fi and free private parking. It also has a sky room restaurant with panoramic views of Titicaca lake, which is a 5-minute drive away. Rooms at Hacienda Puno have 32" plasma TV with satellite channels, a work desk and bathroom with marble fittings and toiletries. Hotel Hacienda Puno serves a large buffet breakfast consisting of fresh, local ingredients. Guests can also enjoy a fusion of regional and international dishes for lunch and dinner. Hotel Hacienda Puno offers 24-hour front desk assistance. At the tour desk, guests can arrange sightseeing tours to attractions such as the floating reed islands of the Uros or shuttles to Inca Manco Capac International Airport, which is 45 minutes away by car. There is a gift shop.
Traveller reviews
veronica
couple
June 7, 2026
“Nice property”
Good location, comfortable beds and hot shower. Also good variety at breakfast. Front office staff were extremely helpful and nice.
Diana
solo_traveller
June 7, 2026
“Central Puno - a winner!”
A great location, the bed was comfortable, nice hot shower and decent breakfast spread, all at a very reasonable price! What more could you ask for?
Vincenzo Cantarella
solo_traveller
May 31, 2026
Perfect position, staff is very helpful. Good breakfast. Nice room and bathroom.
Sara
couple
May 17, 2026
“Nice!!”
The room was very nice, big and clean. The hotel is in a central position, close to the main square. The buffet breakfast offered a good variety of options.
daniel
solo_traveller
May 14, 2026
Bring ear plugs. You can hear everything in the building
Ian
solo_traveller
May 11, 2026
Classic older style hotel in the centre of the town. The staff were very helpful when our bus to Bolivia was cancelled and we needed advice and to stay another night.
Beatriz
couple
May 4, 2026
“Ok for a one-night stay”
We only spent one night here and it was an ok stay. The hotel facilities are very old and need renovation, but it was a comfortable one-night stay. Breakfast was included which is a positive point, even though it didnt have many options.
Vanessa
solo_traveller
April 29, 2026
“Stop looking elsewhere. This is the place to stay”
From the moment you walked through the door, you were met with a smile and "how can I help you?" This attitude continued to the restaurant staff, housekeeping and luggage storage/doormen. Being able to fill your water bottle was fantastic and encouraged you to stay hydrated every time you walked through the door. Would highly highly recommend.
Ivica
solo_traveller
April 21, 2026
Friendly stuff, good locatiion, excellent breakfast, comfortable room
Andy
couple
April 19, 2026
“A convenient and comfortable stay in a great central location, perfect for a short visit to Puno.”
The location was perfect, right in the centre and ideal for exploring, with a great view over the plaza from the restaurant. Dinner at the hotel was really enjoyable, and the room had everything we needed for a comfortable short stay. Overall, it worked really well for a one-night stop.
donna
couple
April 11, 2026
“Convenient”
Location was near the main square. View from breakfast room
Amy
couple
March 3, 2026
“Good value for money”
Great location, so close to the main square. Although it’s an older hotel, it was very clean and the staff made a fuss about it being our honeymoon and a birthday during our stay.
Alicja
family_with_children
February 27, 2026
Great hotel, with very helpful staff. We arrived very early in the morning and we got early check -in with a very reasonable price that included breakfast. Excellent restaurant with big variety of lama and other dishes that were very tasty. Highly recommend!
Merav
family_with_children
February 16, 2026
Very kind and helpful staff, very good location. Good breakfast.
Diane
couple
January 24, 2026
“One particular staff receptionist was very good another less so.”
It was attractive and clean
Francesca
extended_group
January 18, 2026
Great central location. Room were warm (there was a heather in ours) and bed comfy. Nice breakfast/restaurant on the last floor with views on Titicaca.
DOMINIKA
extended_group
January 10, 2026
“Lovely hotel close to all you need”
Great location, amazing breakfast and very friendly staff
Pretorius
solo_traveller
December 7, 2025
“Restaurant waswgood, personel was friendly and helpful, they spoke a good English”
Tina
couple
November 24, 2025
Staff were excellent Perfect location to explore Puno Big room, comfortable bed. Nice breakfast room on the top floor
Radovana
extended_group
November 24, 2025
“Nice locatin, peaceful clean hotel.”
Nice garden, spacios rooms, good breakfast. They have a parking space in the back yard. It is cca 20 min walking distance to the train station, where all trains for Aguas Calientes stop.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Fruits, Breakfast options, Restaurant, Bar, Snack bar, Kid-friendly buffet
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Heating, Non-smoking throughout, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Soundproof rooms, Pets allowed, Non-smoking rooms
Internet
WiFi, Free WiFi, Internet services
Parking
Parking garage, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Services
Shuttle service, Fax/photocopying, Luggage storage, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, Packed lunches, Tour desk, Ironing service, 24-hour front desk
Transport
Airport pick up, Airport drop off
Double Room
Features a private bathroom with bathtub, telephone, safety deposit box, hairdryer, heating, cable TV and free Wi-Fi access.
Triple Room
Features a private bathroom with bathtub, telephone, safety deposit box, hairdryer, heating, cable TV and free Wi-Fi access.
Twin Room
Features a private bathroom with bathtub, telephone, safety deposit box, hairdryer, heating, cable TV and free Wi-Fi access.
Single Room
Features a private bathroom with bathtub, telephone, safety deposit box, hairdryer, heating, cable TV and free Wi-Fi access.
Hotel Policies
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