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Hotel Hacienda Puno Centro Histórico

Hotel

Jr. Deustua, 297

hotel
hotel

Why people book this hotel

Breakfast available
13 mentions

Also good variety at breakfast

Good breakfast

Great location
12 mentions

Good location, comfortable beds and hot shower

A great location, the bed was comfortable, nice hot shower and decent breakfast …

Comfortable rooms
11 mentions

Nice room and bathroom

The hotel facilities are very old and need renovation, but it was a comfortable …

Friendly staff
10 mentions

Front office staff were extremely helpful and nice

Perfect position, staff is very helpful

Clean rooms
3 mentions

The room was very nice, big and clean

Although it’s an older hotel, it was very clean and the staff made a fuss about …

Good value
2 mentions

We arrived very early in the morning and we got early check -in with a very reas…

Overview

Hotel Hacienda Puno is 1 block from the Main Square and the Cathedral and offers free Wi-Fi and free private parking. It also has a sky room restaurant with panoramic views of Titicaca lake, which is a 5-minute drive away. Rooms at Hacienda Puno have 32" plasma TV with satellite channels, a work desk and bathroom with marble fittings and toiletries. Hotel Hacienda Puno serves a large buffet breakfast consisting of fresh, local ingredients. Guests can also enjoy a fusion of regional and international dishes for lunch and dinner. Hotel Hacienda Puno offers 24-hour front desk assistance. At the tour desk, guests can arrange sightseeing tours to attractions such as the floating reed islands of the Uros or shuttles to Inca Manco Capac International Airport, which is 45 minutes away by car. There is a gift shop.

Traveller reviews

V

veronica

couple

June 7, 2026

8

Nice property

Good location, comfortable beds and hot shower. Also good variety at breakfast. Front office staff were extremely helpful and nice.

D

Diana

solo_traveller

June 7, 2026

9

Central Puno - a winner!

A great location, the bed was comfortable, nice hot shower and decent breakfast spread, all at a very reasonable price! What more could you ask for?

V

Vincenzo Cantarella

solo_traveller

May 31, 2026

9

Perfect position, staff is very helpful. Good breakfast. Nice room and bathroom.

S

Sara

couple

May 17, 2026

9

Nice!!

The room was very nice, big and clean. The hotel is in a central position, close to the main square. The buffet breakfast offered a good variety of options.

D

daniel

solo_traveller

May 14, 2026

7

Bring ear plugs. You can hear everything in the building

I

Ian

solo_traveller

May 11, 2026

8

Classic older style hotel in the centre of the town. The staff were very helpful when our bus to Bolivia was cancelled and we needed advice and to stay another night.

B

Beatriz

couple

May 4, 2026

5

Ok for a one-night stay

We only spent one night here and it was an ok stay. The hotel facilities are very old and need renovation, but it was a comfortable one-night stay. Breakfast was included which is a positive point, even though it didnt have many options.

V

Vanessa

solo_traveller

April 29, 2026

10

Stop looking elsewhere. This is the place to stay

From the moment you walked through the door, you were met with a smile and "how can I help you?" This attitude continued to the restaurant staff, housekeeping and luggage storage/doormen. Being able to fill your water bottle was fantastic and encouraged you to stay hydrated every time you walked through the door. Would highly highly recommend.

I

Ivica

solo_traveller

April 21, 2026

9

Friendly stuff, good locatiion, excellent breakfast, comfortable room

A

Andy

couple

April 19, 2026

7

A convenient and comfortable stay in a great central location, perfect for a short visit to Puno.

The location was perfect, right in the centre and ideal for exploring, with a great view over the plaza from the restaurant. Dinner at the hotel was really enjoyable, and the room had everything we needed for a comfortable short stay. Overall, it worked really well for a one-night stop.

D

donna

couple

April 11, 2026

6

Convenient

Location was near the main square. View from breakfast room

A

Amy

couple

March 3, 2026

6

Good value for money

Great location, so close to the main square. Although it’s an older hotel, it was very clean and the staff made a fuss about it being our honeymoon and a birthday during our stay.

A

Alicja

family_with_children

February 27, 2026

10

Great hotel, with very helpful staff. We arrived very early in the morning and we got early check -in with a very reasonable price that included breakfast. Excellent restaurant with big variety of lama and other dishes that were very tasty. Highly recommend!

M

Merav

family_with_children

February 16, 2026

7

Very kind and helpful staff, very good location. Good breakfast.

D

Diane

couple

January 24, 2026

8

One particular staff receptionist was very good another less so.

It was attractive and clean

F

Francesca

extended_group

January 18, 2026

8

Great central location. Room were warm (there was a heather in ours) and bed comfy. Nice breakfast/restaurant on the last floor with views on Titicaca.

D

DOMINIKA

extended_group

January 10, 2026

9

Lovely hotel close to all you need

Great location, amazing breakfast and very friendly staff

P

Pretorius

solo_traveller

December 7, 2025

10

Restaurant waswgood, personel was friendly and helpful, they spoke a good English

T

Tina

couple

November 24, 2025

8

Staff were excellent Perfect location to explore Puno Big room, comfortable bed. Nice breakfast room on the top floor

R

Radovana

extended_group

November 24, 2025

9

Nice locatin, peaceful clean hotel.

Nice garden, spacios rooms, good breakfast. They have a parking space in the back yard. It is cca 20 min walking distance to the train station, where all trains for Aguas Calientes stop.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Food & Drink

Fruits, Breakfast options, Restaurant, Bar, Snack bar, Kid-friendly buffet

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Heating, Non-smoking throughout, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Soundproof rooms, Pets allowed, Non-smoking rooms

Internet

WiFi, Free WiFi, Internet services

Parking

Parking garage, Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals

Services

Shuttle service, Fax/photocopying, Luggage storage, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, Packed lunches, Tour desk, Ironing service, 24-hour front desk

Transport

Airport pick up, Airport drop off

Double Room

Features a private bathroom with bathtub, telephone, safety deposit box, hairdryer, heating, cable TV and free Wi-Fi access.

Max 3 guests 20 1 bedroom 1 bathroom
Triple Room

Features a private bathroom with bathtub, telephone, safety deposit box, hairdryer, heating, cable TV and free Wi-Fi access.

Max 4 guests 24 1 bedroom 1 bathroom
Twin Room

Features a private bathroom with bathtub, telephone, safety deposit box, hairdryer, heating, cable TV and free Wi-Fi access.

Max 3 guests 20 1 bedroom 1 bathroom
Single Room

Features a private bathroom with bathtub, telephone, safety deposit box, hairdryer, heating, cable TV and free Wi-Fi access.

Max 2 guests 16 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 12:00 to 23:00
Check-outFrom 08:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printBased on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
Last updated: Apr 11, 2024, 4:47 PM

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