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Big Bang Patagonia - Traveler Assistance

Bed and breakfast

Benjamin Zamora 732

hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

Girls were very helpful and accommodating with late check in and leaving my bag …

The receptionists were so nice and helpful

Breakfast available
13 mentions

Scrambled eggs for breakfast was good

Breakfast is included (I didn’t have it so can’t comment, but seemed to be cooke…

Comfortable rooms
11 mentions

Nice looking living room

Rooms are big with en suite

Great location
5 mentions

It is very conveniently located for the bus station, 10-15 min walk from main to…

close to the bus station

Clean rooms
3 mentions

I like its breakfast service, quiet and clean breakfast area

staff were informative and helpful and room was clean and spacious

Overview

The wooden-fronted Big Bang Patagonia - Traveler Assistance provides free Wi-Fi and free buffet breakfast in Puerto Natales. It is situated just 400 metres from the Puerto Natales bus station. The rooms are cosy, with light-wood furniture. Units come with shared or private bathroom facilities. Guests can enjoy the garden at Big Bang Patagonia - Traveler Assistance. A laundry service is available. There is a safety deposit box for use. Plaza de Armas square lies 800 metres from the hotel, in downtown Puerto Natales. Torres del Paine National Park is located 150 km from Big Bang Patagonia - Traveler Assistance. Presidente Carlos Ibáñez del Campo International Airport is 250 km away. Free private parking is possible on site, with reservation.

Traveller reviews

A

Adam

couple

March 9, 2026

7

Scrambled eggs for breakfast was good. Nice breakfast overall. Nice looking living room.

M

maja

solo_traveller

March 2, 2026

8

Good accommodation and helpful staff

Big Bang is a good place to use as a base for TdP. It has all you need for few days stay. Rooms are big with en suite. Girls were very helpful and accommodating with late check in and leaving my bag in hostel while I went to the park. Breakfast is included (I didn’t have it so can’t comment, but seemed to be cooked breakfast with usual cereal and toast as well). It is very conveniently located for the bus station, 10-15 min walk from main town area with bars/shops.

A

Amalia

couple

February 20, 2026

10

The receptionists were so nice and helpful! The rooms felt very comfortable and the kitchen was good for cooking. Breakfast was nice too.

J

Jing

couple

April 2, 2025

6

The staff is very helpful and welcome. I like its breakfast service, quiet and clean breakfast area.

B

Barefootmart

couple

March 19, 2025

7

Good staff, okay breakfast, use of kitchen, you can sit in the dining area at any time, luggage storage, great bakery and pizza next door.

L

Luca

solo_traveller

March 18, 2025

10

Perfect chilling stop before a long trekking experience

The environment was peaceful and authentic. The perfect atmosphere for a quick stop before doing a trekking.

L

Louise

extended_group

March 13, 2025

10

great breakfast and kitchen. staff were informative and helpful and room was clean and spacious. close to the bus station

D

Dearna

couple

March 1, 2025

9

Great hostel, good facilities & breakfast was best we had.

A great hostel in Puerto Natales. Staff were helpful, our room clean & comfortable. Close to city centre, bus terminal & laundry, great bakery only couple doors down!

L

LZ

couple

February 11, 2025

10

Very friendly staff and atmosphere, cozy rooms and beautiful living/ breakfast room. Just 5 minutes to the bus terminal by foot. We could leave a part of our luggage for 5 days without being charged.

L

LZ

couple

February 11, 2025

10

Perfect place to stay for a few days!

Very friendly staff and atmosphere, cozy rooms and beautiful living/ breakfast room. Just 5 minutes to the bus terminal by foot. We could leave a part of our luggage for 5 days without being charged.

S

Seraina

couple

February 8, 2025

5

Unreliable staff

Spacious rooms and comfortable beds, fresh eggs in the morning for breakfast

M

Massimo

couple

January 27, 2025

9

Perfect for excurtionists.

The overall arrangement fits very well for adventure/outdoor travellers.

P

Pakkanan

extended_group

January 15, 2025

9

Friendly and helpful staff

Friendly staff, free breakfast

P

Pakkanan

extended_group

January 15, 2025

9

Good value for money

Friendly staff

P

Patryk

extended_group

January 9, 2025

10

Everything perfect. Helpful and nice staff! Definitely recommend.

N

Nilo

solo_traveller

December 29, 2024

9

Friendly staff and location are nice. Thanks Oscar!

Staff was nice. Oscar was very friendly and gave me advice on what to do for a spare couple of days I had before doing the W trek. Location is great as it’s 8 minutes from the bus station. Rooms are comfy. Breakfast was nice as they had coffee, tea, bread and eggs or omelets if you wanted them in the morning.

A

Anela

couple

December 14, 2024

7

Good for one night stay

It’s an okay place just to sleep over, especially if you need to go to the bus station. They have an early breakfast (starting at 6am) and storage room, which is very convinient as most of travellers go to other destinations for hiking.

A

Alexis

solo_traveller

December 11, 2024

7

Noisy

G

Günther

couple

December 11, 2024

9

The staff, especially Oscar, who is most at the front desc, is very friendly and very very compentent and helpfull, even in planing tours, renting cars, recommending restaurants, etc. We stayed there twice and liked it. It is exactly between the bus station and downtown in an silent road. Perfect. Thanks Oscar!

M

Martin

extended_group

November 18, 2024

8

Good accommodation

Breakfast was adequate. Good coffee

Facilities

Accessibility

Wheelchair accessible

Activities

Hiking, Movie nights, Walking tours, Tour or class about local culture

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Entertainment and family services

Board games/puzzles, Indoor play area

Food & Drink

Breakfast options

General

Facilities for disabled guests, Non-smoking rooms, Heating, Non-smoking throughout, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, Sun terrace, Outdoor furniture

Safety & security

24-hour security, Key access, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, First aid kit available

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Shuttle service, Meeting/banquet facilities, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Luggage storage, Airport shuttle, Car hire, Tour desk

Transport

Airport pick up, Airport drop off

Double Room

This double room comes with 1 double bed, private bathroom and cable TV.

Max 2 guests 10 1 bedroom 1 bathroom
Twin Room

This twin room comes with 2 single beds, private bathroom and cable TV.

Max 2 guests 10 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 02:00 to 22:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the property will not accept credit card payments between April and September 2014. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt of this 19% additional fee (IVA) the pay must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt of this fee when pays in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) IS NOT INCLUDED in hotels’ rates and this fee must be pay separately.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 2:14 AM

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