Iberostar Selection Paraíso Maya
Carretera Chetumal-Puerto Juarez KM 309 Playa Paraiso
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Why people book this hotel
“Wide variety of choices on food Great location Easy access to fresh water Be…”
“The facilities were clean”
Overview
Facing the seafront in Playa del Carmen, Iberostar Paraiso Maya features a tennis court. Offering a restaurant, the property also has a fitness centre and massage services. The accommodation features evening entertainment and free WiFi. Guest rooms at the resort are fitted with a bath, free toiletries, a flat-screen TV with satellite channels and DVD Player. Rooms are equipped with a private bathroom with a hair dryer. All rooms at Iberostar Paraiso Maya include air conditioning and a wardrobe. A continental, buffet or American breakfast is available each morning at the property. The accommodation offers an outdoor pool. You can play billiards at this 5-star resort, and car hire is available. Staff speak English and Spanish at the 24-hour front desk. Cancún is 49 km from Iberostar Paraiso Maya. Cancún International Airport is 38 km away.
Traveller reviews
Trevor
couple
November 6, 2025
“We had an enjoyable stay but service received does not match the price. Also very big resort and you”
The facilities were clean. Wide variety of choices on food Great location Easy access to fresh water Beautiful golf course - course was in immaculate condition - played 4 rounds
Kristyna
family_with_children
January 27, 2025
all the meat VERY OVERCOOKED!!!! GREAT VIDE VARIETY TO CHOOSE BUT most of the meat in all resturants very very overcooked, all 10 days...
Amin
couple
December 12, 2024
“A visually stunning resort, but marred by poor food quality, cleanliness issues, and bad services.”
During my recent stay at Iberostar Paraiso Maya in Riviera Maya, Mexico from December 3-10, 2024, I experienced both the highs and lows of this expansive resort. While the property itself is undeniably beautiful, several issues detracted from what could have been an exceptional vacation.
Facilities
Activities
Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Billiards, Hot tub/Jacuzzi, Entertainment staff, Nightclub/DJ, Kids' club, Beachfront, Evening entertainment, Water park, Tennis equipment, Beauty Services, Facial treatments, Make up services, Manicure, Pedicure, Body treatments, Spa facilities, Spa/wellness packages, Fitness, Yoga classes, Fitness/spa locker rooms, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Snack bar, Restaurant, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, WiFi available in all areas, Non-smoking rooms, Family rooms, Minimarket on site, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, Outdoor pool (all year), Garden, Outdoor pool
Parking
Parking on site, Free parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool/beach towels, Pool bar, Sun loungers or beach chairs, Kids' pool, Swimming pool, Swimming Pool
Safety & security
Key card access, Smoke alarms
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Services
Concierge service, Business centre, Babysitting/child services, Currency exchange, 24-hour front desk, Room service, Meeting/banquet facilities, ATM/cash machine on site, Car hire
Junior Suite Near Beach
The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this double room also offers a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.
Junior Suite Near Pool
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. Featuring a balcony, this double room also provides a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.
Junior Suite Promo
The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this double room also features a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.
Junior Suite Tropical View
The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this double room also features a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.
Last Room Available
The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.
One Bedroom Star Family
The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this double room also features a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.
Junior Suite
The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. This suite features a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds.
Junior Suite Single Use
The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this suite also offers a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.
Junior Suite with Sea View
The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.
Junior Suite Near Beach Single Use
Providing free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room features air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit offers 1 bed.
Junior Suite Near Pool Single Use
Featuring free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room has air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit has 1 bed.
Junior Suite Promo Single Use
Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a balcony, this single room also offers air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.
Junior Suite Tropical View Single Use
Offering free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a balcony, this single room also offers air conditioning, a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.
Last Room Available Single Use
Providing free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a balcony, this single room also provides air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.
One Bedroom Star Family Single Use
Providing free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room features air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit offers 1 bed.
Hotel Policies
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