Palo Santo Galápagos Hotel
Isla Santa Cruz Barrio Punta Estrada
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Overview
Situated in Puerto Ayora, less than 1 km from Tortuga Bay, Palo Santo Galápagos Hotel features rooms with garden views and free WiFi. This 4-star hotel offers a concierge service and a tour desk. The hotel has an outdoor swimming pool and pool views, and guests can enjoy a meal at the restaurant or a drink at the bar. All rooms at the hotel have air conditioning, a flat-screen TV with satellite channels, Blu-ray player, and a private bathroom with a shower, a hairdryer and free toiletries. Guest rooms will provide guests with a desk. Continental and American breakfast options are available each morning at Palo Santo Galápagos Hotel. El Garrapatero Beach is less than 1 km from the accommodation.
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Facilities
Accessibility
Wheelchair accessible, Visual aids: Braille
Activities
Themed dinner nights, Happy hour, Open-air bath, Hot tub/Jacuzzi
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Wine/champagne, Fruits, Breakfast options, Breakfast in the room, Kid meals, Snack bar, Special diet menus (on request)
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Air conditioning, Designated smoking area, WiFi available in all areas, Facilities for disabled guests, Family rooms, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor pool (all year), Outdoor pool, Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming pool, Swimming Pool, Sun loungers or beach chairs, Pool/beach towels, Shallow end
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Concierge service, Private check-in/check-out, Trouser press, Daily housekeeping, Grocery deliveries, Packed lunches, Tour desk, Luggage storage, Ironing service, Room service, Meeting/banquet facilities, 24-hour front desk, Laundry
Standard Double Room
The spacious double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Double Room with Two Double Beds
Featuring free toiletries, this twin room includes a private bathroom with a shower. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a wardrobe, a dressing room as well as garden views. The unit has 2 beds.
Deluxe Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a seating area, a dining area as well as garden views. The unit has 2 beds.
Hotel Policies
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