The location and the stuff

“Nice place !”

Nice and well decorated studio Comfortable bedding A lot of things for snacking, drinking, washing … Nice terrace with lake view Efficient communication with the host

Lovely view, great building.

“In the end, we’d rate our experience a 7 out of 10—it worked for a quick stay with a great location, but there were defi”

We stayed for one night as a young couple on a low budget and appreciated several aspects of the property. The house was fully equipped and came with a generous selection of food and drinks for breakfast, which was a thoughtful touch. The location was also a big plus—right by the lake and conveniently close to Lugano, Gandria, and Brè, making it easy for us to explore the area without much hassle.

Completely Misleading Listing – Very Disappointing Stay I would strongly advise future guests to be cautious when booking this property. The listing on Booking.com was completely misleading. It advertised a one-bedroom apartment of 60+ sqm, but what we received was a small studio, less than half the size, with no separate bedroom and only an uncomfortable sofa bed. There was no proper bed, which made it very difficult to rest properly. Worse still, the apartment had serious maintenance issues. The heating barely worked (none at all in the bathroom), the air conditioning functioned sporadically, and the electricity cut out multiple times during our stay. The apartment was cold, damp, and unwelcoming—especially unacceptable during colder months. We arrived to find the space freezing and humid, and I became ill during the stay due to the cold conditions. My sister also fell sick shortly after. Despite contacting both the property and Booking.com immediately, the response was slow and unhelpful. The small refund offered did not come close to addressing the false advertising, the health risks, and the extra costs we incurred by having to urgently book a hotel on our own. We’ve been using Booking.com for many years and have never encountered such a disappointing experience. This was by far the worst place I’ve stayed in over 25 years of traveling. The listing is not only inaccurate—it’s downright dishonest. I hope the property and Booking.com take responsibility and update the description so that no other guests have to go through what we did.

“Pleasant if it weren't for the bed and the Internet issues”

Good central location for Cima, the private lake access is very nice and the hosts are responsive and helpful