Best Western Poitiers Centre Le Grand Hôtel
28, rue Carnot
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Why people book this hotel
“We received a friendly welcome”
“Very quiet and comfortable room, excellent service”
“Great location, recently refreshed room”
“Location is very good and there is on site, but limited, parking”
“The room was comfortable with good air con”
“Great location, very quiet as located off street in a wee lane with gates for ac…”
“The hotel parking was very convenient for the city centre”
“Plus they can provide private car parking on a first come first served basis”
“Staff are friendly and helpful and the breakfast buffet is generous”
“Excellent breakfast and the lovely older lady, who dressed beautifully was just …”
“Room was nice and very clean with a huge, comfy bed, nice bedlinen too”
“Room was adequate, bathroom was nice and clean again efficient”
Overview
Le Grand Hotel is a designer hotel situated in central Poitiers, within walking distance of Notre-Dame la Grande and Poitiers Palace. It offers air-conditioned guest rooms with a contemporary décor. Each soundproofed room is equipped with a private bathroom, satellite channels on a flat-screen TV and free Wi-Fi. The hotel rooms are serviced by a lift. Best Western Poitiers Centre Le Grand Hôtel serves a buffet breakfast, which can be enjoyed in the comfort of your room, in the dining area or on the shaded terrace overlooking the garden. There are numerous restaurants and Poitier’s historic sites nearby the Grand Hotel. It’s less than a 15-minute walk to Gare de Poitiers.
Traveller reviews
Julian
solo_traveller
June 18, 2026
“A good place to stay in the centre of Poitiers”
We received a friendly welcome. The room was comfortable with good air con. The hotel parking was very convenient for the city centre.
Stephen
couple
June 17, 2026
“Perfect for our one night stay - very comfortable and quiet. Great service, especially Asma on reception who is an absol”
Very quiet and comfortable room, excellent service
John
extended_group
June 17, 2026
“Good”
Lack of proper bar.
Richard
couple
June 15, 2026
Great location, recently refreshed room. Loved the layout. We would stay again
Roger
couple
June 14, 2026
“Good location and staff”
Location is very good and there is on site, but limited, parking. Staff are friendly and helpful and the breakfast buffet is generous. The restuarant, Le Bistro, directly across the street from the hotel, is very good and we would recommend it.
Jan
couple
June 13, 2026
“Fab short stay in beautiful Poitiers was aided by having a nice hotel with great service from check in to check out.”
Great location, very quiet as located off street in a wee lane with gates for access late at night. Room was nice and very clean with a huge, comfy bed, nice bedlinen too. Fridge and safe, good shower. All the hotel staff we met were welcoming and warm. Lots of nice places to eat all around the hotel, bars too. Excellent breakfast and the lovely older lady, who dressed beautifully was just the best- she was so attentive making sure we had everything we wanted. She remembered special requests too.
Man
couple
June 4, 2026
“Very good use if you are doing overnight stop off.”
Frendily Staff, efficient everything was done well. Room was adequate, bathroom was nice and clean again efficient. In the town centre, so access to bars and a wide choice of retaurants. Plus they can provide private car parking on a first come first served basis.
Sylvia
couple
June 1, 2026
“Disappointing”
Location
Steve
couple
May 31, 2026
“Very nice, very clean and comfortable hotel in an excellent position with excellent staff.”
Outstandingly helpful, efficient and friendly staff. Easy walk into the city. Very clean rooms, comfortable bed, nice bathroom. Convenient parking arrangements.
Declan
extended_group
May 19, 2026
“Good location, and fine for overnight stay”
Location
Darryl
couple
May 19, 2026
“Do t charge for service you can’t provide.”
Location was handy
Andrew
solo_traveller
May 4, 2026
“Vwey good quality hotel in a great location”
All round good hotel with a great location and staff were pleasant
Ingrid
couple
May 3, 2026
“Waking up with the smell of baked bread”
In the middle of center with parking in the basement. Restaurants in the street.
Kate
solo_traveller
April 30, 2026
Thank you
Daniel
couple
April 25, 2026
“Very good”
Adele
couple
April 24, 2026
“Very comfortable and good”
Location efficiency of check in and lovely staff
Shami
solo_traveller
April 24, 2026
Location right in heart of centre. staff very helpful. king suite very spacious beds and pillows very confortable
hilton
solo_traveller
April 16, 2026
“My bed room was clean and comfortable , It would have been nice to be able to open the shutters”
The lady serving the Breakfast was one of the most efficient ,helpful ,smily and nothing was too much trouble for her . She was just perfect
Amanda
couple
March 30, 2026
“Perfect location, easy parking and great staff.”
Easy to find, parking underground, right in the centre so easy to wander and find somewhere to eat. Breakfast was great and made extra special by Marie whose smiling happy service made for a lovely start to a long day travelling. Have booked for the return journey next week.
barbara
couple
March 29, 2026
“Clean, Comfortable Stay with Great Breakfast”
I had a lovely stay at this hotel. Everything was very clean and well looked after, which made the whole experience really comfortable. The breakfast was good with a nice variety to choose from, and the staff were friendly and welcoming throughout my stay. Overall, a very pleasant visit and I would happily stay again.
Facilities
Accessibility
Wheelchair accessible
Activities
Golf course (within 3 km)
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Entertainment and family services
Board games/puzzles
Food & Drink
Kid-friendly buffet, Bar, Breakfast in the room, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Bicycle parking, Facilities for disabled guests, Family rooms, Safety deposit box, Soundproof rooms, Heating, Pets allowed, Non-smoking rooms, Allergy-free room, Lift, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Sun terrace
Parking
Parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Services
Pet bowls, Express check-in/check-out, Daily housekeeping, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage
Standard Queen Room - Non-Smoking
Air conditioning, a tea and coffee maker and a safe deposit box are provided in this double room. The unit offers 1 bed.
Superior King Room - Non-Smoking
This double room is air-conditioned and features a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
King Suite
This air-conditioned suite features a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Queen Suite - Non-Smoking
The suite provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Hotel Policies
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