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Best Western Poitiers Centre Le Grand Hôtel

Hotel

28, rue Carnot

hotel
hotel

Why people book this hotel

Friendly staff
12 mentions

We received a friendly welcome

Very quiet and comfortable room, excellent service

Great location
10 mentions

Great location, recently refreshed room

Location is very good and there is on site, but limited, parking

Comfortable rooms
8 mentions

The room was comfortable with good air con

Great location, very quiet as located off street in a wee lane with gates for ac…

Parking available
6 mentions

The hotel parking was very convenient for the city centre

Plus they can provide private car parking on a first come first served basis

Breakfast available
5 mentions

Staff are friendly and helpful and the breakfast buffet is generous

Excellent breakfast and the lovely older lady, who dressed beautifully was just …

Clean rooms
4 mentions

Room was nice and very clean with a huge, comfy bed, nice bedlinen too

Room was adequate, bathroom was nice and clean again efficient

Overview

Le Grand Hotel is a designer hotel situated in central Poitiers, within walking distance of Notre-Dame la Grande and Poitiers Palace. It offers air-conditioned guest rooms with a contemporary décor. Each soundproofed room is equipped with a private bathroom, satellite channels on a flat-screen TV and free Wi-Fi. The hotel rooms are serviced by a lift. Best Western Poitiers Centre Le Grand Hôtel serves a buffet breakfast, which can be enjoyed in the comfort of your room, in the dining area or on the shaded terrace overlooking the garden. There are numerous restaurants and Poitier’s historic sites nearby the Grand Hotel. It’s less than a 15-minute walk to Gare de Poitiers.

Traveller reviews

J

Julian

solo_traveller

June 18, 2026

9

A good place to stay in the centre of Poitiers

We received a friendly welcome. The room was comfortable with good air con. The hotel parking was very convenient for the city centre.

S

Stephen

couple

June 17, 2026

9

Perfect for our one night stay - very comfortable and quiet. Great service, especially Asma on reception who is an absol

Very quiet and comfortable room, excellent service

J

John

extended_group

June 17, 2026

7

Good

Lack of proper bar.

R

Richard

couple

June 15, 2026

8

Great location, recently refreshed room. Loved the layout. We would stay again

R

Roger

couple

June 14, 2026

8

Good location and staff

Location is very good and there is on site, but limited, parking. Staff are friendly and helpful and the breakfast buffet is generous. The restuarant, Le Bistro, directly across the street from the hotel, is very good and we would recommend it.

J

Jan

couple

June 13, 2026

9

Fab short stay in beautiful Poitiers was aided by having a nice hotel with great service from check in to check out.

Great location, very quiet as located off street in a wee lane with gates for access late at night. Room was nice and very clean with a huge, comfy bed, nice bedlinen too. Fridge and safe, good shower. All the hotel staff we met were welcoming and warm. Lots of nice places to eat all around the hotel, bars too. Excellent breakfast and the lovely older lady, who dressed beautifully was just the best- she was so attentive making sure we had everything we wanted. She remembered special requests too.

M

Man

couple

June 4, 2026

8

Very good use if you are doing overnight stop off.

Frendily Staff, efficient everything was done well. Room was adequate, bathroom was nice and clean again efficient. In the town centre, so access to bars and a wide choice of retaurants. Plus they can provide private car parking on a first come first served basis.

S

Sylvia

couple

June 1, 2026

5

Disappointing

Location

S

Steve

couple

May 31, 2026

10

Very nice, very clean and comfortable hotel in an excellent position with excellent staff.

Outstandingly helpful, efficient and friendly staff. Easy walk into the city. Very clean rooms, comfortable bed, nice bathroom. Convenient parking arrangements.

D

Declan

extended_group

May 19, 2026

7

Good location, and fine for overnight stay

Location

D

Darryl

couple

May 19, 2026

5

Do t charge for service you can’t provide.

Location was handy

A

Andrew

solo_traveller

May 4, 2026

9

Vwey good quality hotel in a great location

All round good hotel with a great location and staff were pleasant

I

Ingrid

couple

May 3, 2026

8

Waking up with the smell of baked bread

In the middle of center with parking in the basement. Restaurants in the street.

K

Kate

solo_traveller

April 30, 2026

8

Thank you

D

Daniel

couple

April 25, 2026

9

Very good

A

Adele

couple

April 24, 2026

8

Very comfortable and good

Location efficiency of check in and lovely staff

S

Shami

solo_traveller

April 24, 2026

10

Location right in heart of centre. staff very helpful. king suite very spacious beds and pillows very confortable

H

hilton

solo_traveller

April 16, 2026

9

My bed room was clean and comfortable , It would have been nice to be able to open the shutters

The lady serving the Breakfast was one of the most efficient ,helpful ,smily and nothing was too much trouble for her . She was just perfect

A

Amanda

couple

March 30, 2026

10

Perfect location, easy parking and great staff.

Easy to find, parking underground, right in the centre so easy to wander and find somewhere to eat. Breakfast was great and made extra special by Marie whose smiling happy service made for a lovely start to a long day travelling. Have booked for the return journey next week.

B

barbara

couple

March 29, 2026

9

Clean, Comfortable Stay with Great Breakfast

I had a lovely stay at this hotel. Everything was very clean and well looked after, which made the whole experience really comfortable. The breakfast was good with a nice variety to choose from, and the staff were friendly and welcoming throughout my stay. Overall, a very pleasant visit and I would happily stay again.

Facilities

Accessibility

Wheelchair accessible

Activities

Golf course (within 3 km)

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Entertainment and family services

Board games/puzzles

Food & Drink

Kid-friendly buffet, Bar, Breakfast in the room, Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

WiFi available in all areas, Bicycle parking, Facilities for disabled guests, Family rooms, Safety deposit box, Soundproof rooms, Heating, Pets allowed, Non-smoking rooms, Allergy-free room, Lift, Non-smoking throughout, Air conditioning

Internet

WiFi, Free WiFi, Internet services

Outdoors

Terrace, Sun terrace

Parking

Parking, Parking on site, Private parking, Parking garage, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals

Services

Pet bowls, Express check-in/check-out, Daily housekeeping, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage

Standard Queen Room - Non-Smoking

Air conditioning, a tea and coffee maker and a safe deposit box are provided in this double room. The unit offers 1 bed.

Max 2 guests 20 1 bedroom0
Superior King Room - Non-Smoking

This double room is air-conditioned and features a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Max 2 guests 25 1 bedroom0
King Suite

This air-conditioned suite features a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Max 4 guests 3500
Queen Suite - Non-Smoking

The suite provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Max 2 guests 3500

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 10, 2024, 3:17 PM

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