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Palace Hotel - Poços de Caldas

Hotel

Praça Doutor Pedro Sanches

hotel
hotel

Why people book this hotel

Great location
5 mentions

Beautiful building great location staff very helpful

The property location is central and within easy reach of shops, thermal baths a…

Friendly staff
4 mentions

Staff is also very helpful

Location,service

Comfortable rooms
4 mentions

Rooms are large, with high ceilings, decorated with vintage furniture

We enjoyed staying in Room 504, but were disappointed that we could not get a ro…

Breakfast available
3 mentions

The breakfast is wonderful too

Breakfast was good

Pool
2 mentions

Loved the massages and the pool

Amazing thermal pool

Good value
1 mentions

The in-house restaurant is good value with plenty of choice

Overview

Set on spacious manor with neo-classic interiors, Palace features an indoor pool, gym and a spa with massage treatments. Surrounded by a well-kept garden, it offers a small movie theatre, restaurant and buffet breakfast. With a TV, minibar and private bathroom, the rooms are bright with a classic décor. Some offer garden views. Room service and free Wi-Fi are available. Palace Hotel is 1.000 metres from Fonte dos Amores touristic attraction, and 5 km from Véu das Noivas waterfall. Poços de Caldas bus station is 4 km away, and parking is available for a fee.

Traveller reviews

E

Eduardo

couple

February 21, 2026

10

Piscina de água sulfurosa dentro do hotel.

F

Flavio

couple

February 14, 2026

8

Ambiente do Hotel é especial.

J

Janet

couple

February 9, 2026

10

Had a great stay would recommend

Beautiful building great location staff very helpful

A

Alves Boschi

family_with_children

October 28, 2025

10

Um passeio diferenciado!

Show do pianista no saguão do hotel!

S

Simone

couple

September 29, 2025

10

A arquitetura do hotel

P

Patricia

family_with_children

September 19, 2025

9

Nice hotel close to everything.

Very beautiful

R

Rodrigues Panutto

couple

July 13, 2025

10

Amazing!

I loved the whole structure and architecture of the hotel; it's really beautiful. The breakfast is wonderful too.

N

nelson

family_with_children

May 26, 2025

8

As partes comuns do hotel

E

Esther

family_with_children

April 26, 2025

7

Faded Glory in Poços de Caldas

Rooms are large, with high ceilings, decorated with vintage furniture. The bathrooms are huge. The wi-fi works well. The in-house restaurant is good value with plenty of choice. The property location is central and within easy reach of shops, thermal baths and other city attractions. The property is surrounded by beautiful and well tended gardens.

F

Flavio

extended_group

April 21, 2025

4

Only the location was good.

Hotel facilities well below the expectations.

K

koenraad van twembeke

couple

February 17, 2025

8

Nice stay in a historic hotel

Style of the hotel and location. Staff is also very helpful

M

Melody Wu

family_with_children

December 30, 2024

8

Good hotel for family vacation

Location,service

A

Alesandra

couple

October 15, 2024

9

Vale not a pena

Localizacao, functionarios,

M

Michelle

family_with_children

July 2, 2024

10

We love the Palace and will be back again and again. And bring more family and friends each time.

Breakfast was good. I eat a reduced carb diet, so the eggs were an important part of it for me. But the pastries are tasty. Loved the massages and the pool. We enjoyed staying in Room 504, but were disappointed that we could not get a roll-away bed for my grandson. The large bed was too small for 3 people. Really only a 4-person room.

D

Dawson

solo_traveller

June 21, 2024

10

Excelente.

J

JAQUELINE

solo_traveller

June 14, 2024

7

Do restaurante, da piscina e do chuveiro

P

Priscila

couple

May 27, 2024

8

Nice breakfast

G

goulart

family_with_children

February 22, 2024

10

Enjoy the fabulous pool

The great breskfast and super nice anf ftiendly staff

J

Juliana

couple

January 22, 2024

10

Beautiful historical hotel. Very comfortable bed and stunning garden view.

N

Nic

family_with_children

January 10, 2024

7

Amazing thermal pool. Good rooms Good location Good selection of food

Facilities

Activities

Sauna, Fitness centre, Games room, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Hammam, Indoor pool, Indoor pool (all year), Hot spring bath, Spa facilities, Foot bath, Spa/wellness packages, Fitness, Fitness/spa locker rooms

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Indoor play area

Food & Drink

Kid meals, Snack bar, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options, Wine/champagne, Coffee house on site

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

Lift

Internet

Free WiFi, Internet services, WiFi

Outdoors

Garden

Parking

Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Swimming pool, Pool/beach towels, Pool bar

Safety & security

Key access, Key card access, Smoke alarms, Fire extinguishers

Safety features

Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests

Services

Strollers, Lockers, Shared lounge/TV area, Daily housekeeping, Express check-in/check-out, Valet parking, Private check-in/check-out, Ironing service, Laundry, 24-hour front desk, Room service

Standard Family Room

Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features a minibar, a wardrobe, a flat-screen TV and an inner courtyard view. The unit offers 3 beds.

Max 4 guests 39 1 bedroom 1 bathroom
Double Room with Garden View

The spacious double room features a minibar, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Standard Double Room

The spacious double room features a minibar, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Twin Room with Garden View

With garden views, this room features a TV, minibar and private bathroom. Please specify before arrival if you prefer 1 double or 2 single beds.

Max 2 guests 30 1 bedroom 1 bathroom
Standard Triple Room

The spacious triple room provides a minibar, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.

Max 3 guests 35 1 bedroom 1 bathroom
Triple Room with Garden View

The spacious triple room features a minibar, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.

Max 3 guests 35 1 bedroom 1 bathroom
Twin Room Indoor View

This room features a TV, minibar and private bathroom. Please specify before arrival if you prefer 1 double or 2 single beds.

Max 2 guests 30 1 bedroom 1 bathroom
Quadruple Room

Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room has a minibar, a wardrobe, a flat-screen TV and an inner courtyard view. The unit has 5 beds.

Max 5 guests 39 1 bedroom 1 bathroom
Quadruple Room with Garden View

Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room features a minibar, a wardrobe, a flat-screen TV and garden views. The unit offers 3 beds.

Max 4 guests 39 1 bedroom 1 bathroom
Deluxe Double Studio

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony with garden views, this suite also offers a minibar and a flat-screen TV. The unit has 3 beds.

Max 4 guests 78 1 bedroom 1 bathroom
Deluxe Suite

This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with garden views, this suite also features a minibar and a flat-screen TV. The unit has 2 beds.

Max 3 guests 42 1 bedroom 1 bathroom
Deluxe Suite

This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with garden views, this suite also offers a minibar and a flat-screen TV. The unit offers 1 bed.

Max 2 guests 42 1 bedroom 1 bathroom
Suite with Garden View

This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony with garden views, this suite also features a minibar and a flat-screen TV. The unit has 1 bed.

Max 2 guests 48 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform Palace Hotel in advance when children under 5 are going to stay.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 9, 2024, 11:36 PM

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