The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton
Calle Quinta Avenida 5, Gonzalo Guerrero
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Why people book this hotel
“Good on-site facilities, good choice of restaurants and bars, close to the town …”
“Staff were very friendly”
“Our room was spacious and modern”
“Lobby looked very nice, but this wasn't reflected in the room or breakfast area,…”
“The location technically is very good (as in, central), however, this also means…”
“The resort is very clean, the food is amazing (it is a la carte, so it's fresher…”
“Resort grounds are always kept clean”
“Rooms were clean”
“The breakfast is really extensive”
“We loved everything, we were actually allowed to check in and use pool area befo…”
Overview
Attractively set in the centre of Playa del Carmen, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton features air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities are a garden, a terrace, as well as a bar. The resort provides an outdoor swimming pool, fitness centre, nightclub and a 24-hour front desk. The rooms at the resort are fitted with a seating area, a flat-screen TV and a safety deposit box. The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton offers some rooms that have a balcony, and rooms come with a private bathroom with a shower and a hairdryer. All rooms include a desk. An American breakfast is available each morning at the accommodation. At The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton you will find a restaurant serving Japanese and international cuisine. Vegetarian, vegan and gluten-free options can also be requested. Popular points of interest near the resort include Playa del Carmen Beach, Playacar Beach and ADO International Bus Station. The nearest airport is Cozumel International, 36 km from The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton, and the property offers a paid airport shuttle service.
Traveller reviews
Milan
couple
March 29, 2025
“Stayed in Hilton resort Playa Del Carmen for four nights in March 2025. We enjoyed our stay, and found the resort facili”
Good on-site facilities, good choice of restaurants and bars, close to the town centre, pleasant staff. Our room was spacious and modern. Resort grounds are always kept clean.
Charlotte
couple
January 29, 2025
“If you're not a party animal and like to sleep, avoid this place!”
Staff were very friendly. They accommodated our poor Spanish very well! The location technically is very good (as in, central), however, this also means it's very noisy. Lobby looked very nice, but this wasn't reflected in the room or breakfast area, unfortunately.
Grant
couple
January 24, 2025
“Choose the Reef 28, pay less and get more.”
Room was nice although could do with some updating
Oumaima
couple
January 15, 2025
“FANTASTIC”
The personnel working at this resort are absolutely amazing. They were helpful, kind and always smiling. They offered us an early check-in as well as a late check-out and we were able to make use of the all-inclusive services until 5 pm. The resort is very clean, the food is amazing (it is a la carte, so it's fresher) and the location is perfectly located on 5th avenue. We are looking forward to coming back!
Sason Hacham
family_with_children
January 12, 2025
“amaizing hotel for sure I will recommend friends to choose him”
The team was amazing the food served amazing
Kristoffer
couple
January 9, 2025
“Can’t wait to return”
Staff were friendly and helpful. Food and drinks were good and the beds were really comfortable. Rooms were clean. Would recommend this hotel to anyone.
Dino
couple
December 14, 2024
“Great value for your stay”
-great price -great location -staff was normal, good, polite -room was very good -rooftop pool was awesome
Madeleine
couple
November 6, 2024
“A pleasant stay but it was not as advertised.”
Overall an okay stay, in Playa del Carmen. The positives were the room was very clean, the shower was great, air conditioning was nice and cold and most of the food we ate was pretty good! In particular the tuna tartare.
Benjamin
solo_traveller
October 7, 2024
“Will definitely be returning”
Great location right on 5th avenue ,I liked the model of their all inclusive in which one could order meals off the menu as oppose to a buffet . Cocktails created by the bar staff were equally amazing
Peter
couple
October 1, 2024
“Not worthed all inclusive, staff very friendly”
The rooms are very clean and the location is good.
Fernande
couple
September 30, 2024
“Excellent”
It was very good. Everything was mice and it’s in the city center. The food was very nice. The breakfast is really extensive. They made us cocktails or juice mix. The people there were really nice
Veronika
couple
September 4, 2024
We loved everything, we were actually allowed to check in and use pool area before our room was ready couple of hours earlier which we really appreciated. Every single person working in the hotel was very kind, simply a great service. The building is very nicely constructed, it is all open space including the hallways, very fresh concept. Delicious cocktails and great selection of food to be chosen from the menu. Room had everything we needed. We would definitely come back.
LOGAN
solo_traveller
June 25, 2024
“Amazing time!”
I really enjoyed the food at the Yucatan Resort and the staff was amazing! Really getting some good locations from the staff, super friendly and accommodating the entire time! I liked the location as it was very easy and accessible to go anywhere in Playa.
radziejewska
couple
April 1, 2024
“Perfect one night stay in Playa del Carmen”
The location, facilities, cleanliness
Courtenay
couple
January 13, 2024
“Beautiful, relaxing, & fun resort!”
Comfortable big bed, nice spacious rooms. Consistent hardworking & friendly staff! Beautiful architecture & greenery everywhere you look!
Alyona
couple
December 4, 2023
“Starting from the check in - frustrated staff that doesn’t know even the basics rules of hospitality such as greetings a”
Location
Pietro
solo_traveller
October 28, 2023
“Eccellente. Da ritornare”
All inclusive concept Friendly staff Bar staff exceptional
Ignacio
couple
October 2, 2023
“Great place & staff | Top location”
It was very clean and w/ a very good location. The staff is just amazing, specially Erika, Sara, Alejandro, Jorge, Iván and Rubén.
Ms. L Atl
solo_traveller
September 11, 2023
“Hotel room is nice but some of the staff is not so much nice especially for an all inclusive resort”
The room was nice, the cabinets in the clothes closet needed to be painted. But the bed slept amazingly. The room and bathroom was clean. The location is great.
Gaysha Gina
solo_traveller
September 2, 2023
“Look no further when in Playa del Carmen.”
The food, rooms, facilities, and atmosphere.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Entertainment staff, Nightclub/DJ, Evening entertainment, Beauty Services, Facial treatments, Waxing services, Make up services, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness, Sauna, Fitness centre, Spa and wellness centre, Massage, Happy hour, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Entertainment and family services
Board games/puzzles
Food & Drink
Wine/champagne, Coffee house on site, Special diet menus (on request), Snack bar, Restaurant, Bar, Breakfast in the room, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Facilities for disabled guests, Non-smoking rooms, Air conditioning, Designated smoking area, Lift, Safety deposit box, Adult only
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace, Outdoor furniture
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Rooftop pool, Pool/beach towels, Pool bar, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Daily housekeeping, Trouser press, Airport shuttle (additional charge), Valet parking, Tour desk, Luggage storage, Concierge service, Ironing service, Airport shuttle, Laundry, Dry cleaning, 24-hour front desk, Room service
Premium Corner King Room - Adults Only
The spacious triple room offers air conditioning, a minibar, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Standard King Room - Adults Only
The spacious triple room provides air conditioning, a minibar, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Superior King Room - Adults Only
The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a safe deposit box and heating. The unit offers 1 bed.
Superior Queen Room with Two Queen Beds - Adults Only
The spacious quadruple room offers air conditioning, a minibar, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Junior King Suite - Adults Only
The spacious air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a safe deposit box and heating. The unit offers 1 bed.
Master King Suite - Adults Only
The spacious suite features air conditioning, a minibar, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Hotel Policies
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