Riu Palace Mexico - All Inclusive
Avda. Xaman-Ha, Manzana 3 Lote 4, Condominio Playacar
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Why people book this hotel
“Staff so friendly”
“The site, people, service, everything”
“The Location next to the Beach , the Food and the all the areas (pools , restau…”
“Food is very good and location is perfect”
“Great parties and shows, great staff, huge rooms”
“It was spacious and clean”
“price quality very good”
Overview
Located in Playa del Carmen, 1.7 km from Playacar Beach, Riu Palace Mexico - All Inclusive provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi throughout the property. The property features a hot tub, entertainment staff and a 24-hour front desk. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. At Riu Palace Mexico - All Inclusive every room is fitted with bed linen and towels. The accommodation offers a children's playground. You can play tennis at this 5-star hotel, and car hire is available. Playa del Carmen Maritime Terminal is 3.3 km from Riu Palace Mexico - All Inclusive, while ADO International Bus Station is 4.3 km away. The nearest airport is Cozumel International Airport, 33 km from the hotel.
Traveller reviews
yesica
family_with_children
January 8, 2026
“Buenísima”
La comida y bebida
Lina María
couple
December 11, 2025
“Good for value”
Is has to be renew , colors and facilities are old.
Clair
family_with_children
July 1, 2025
“Lovely relaxing hotel in good location”
Food and drinks amazing including speciality restaurants
Willem
solo_traveller
October 1, 2024
price quality very good
Alina
couple
December 18, 2023
“We definitely will back!”
Everything were amazing. Staff so friendly. Very nice restaurants for dinner. They gave us opportunity for earlier check in and possibility to stay till 6pm after check out. We were surprised and so thankful for this opportunity. The hotel cares for their guests. Definitely will back!
Serge
couple
December 10, 2023
The site, people, service, everything.
Cara
family_with_children
September 27, 2023
“It was good for family and felt safe. But the property needs to be upgraded. Quality of Food needs improvement.”
It was spacious and clean
sonia
family_with_children
September 13, 2023
“Amazing!”
Great food! Great parties and shows, great staff, huge rooms! Loved everything!
Angelica
family_with_children
August 29, 2023
“Very nice hotel, excellent food and the service or staff was very friendly”
The Location next to the Beach , the Food and the all the areas (pools , restaurants , lobby)
Francesco
family_with_children
July 18, 2023
“Animation and entertainment not worth of a 5 stars”
Food is very good and location is perfect
Facilities
Activities
Spa and wellness centre, Massage, Children's playground, Windsurfing, Hot tub/Jacuzzi, Tennis court, Fitness centre, Snorkelling, Entertainment staff, Nightclub/DJ, Kids' club, Beachfront, Evening entertainment, Public Bath, Beauty Services, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Beach, Themed dinner nights, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking rooms, Chapel/shrine, Lift, WiFi available in all areas, Bicycle parking, Air conditioning
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Garden, BBQ facilities, Outdoor pool (all year), Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Pool/beach towels, Pool bar, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool
Safety & security
24-hour security, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Services
ATM/cash machine on site, Currency exchange, Luggage storage, Daily housekeeping, Car hire, Tour desk, Babysitting/child services, Laundry, Barber/beauty shop, 24-hour front desk, Room service
Junior Suite
The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this double room also features a coffee machine, a wardrobe and a flat-screen TV with satellite channels.
Double Room
Double Room with Garden View
Double Room with Garden View
Junior Suite
The unit offers 1 bed.
Suite with Garden View
The unit has 1 bed.
Suite with Hot Tub
The unit offers 1 bed.
Hotel Policies
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