Palmaïa The House of AïA Wellness Resort at Riviera Maya
Paseo Xaman - Ha Manzana1, Fracc Playacar
View on map and nearby hotels
10 nights, 2 adults
USD$21,285
Includes taxes and charges
10 nights, 2 adults
USD$21,285
Includes taxes and charges
Why people book this hotel
“The staff”
“The workshops are fun and the staff is exceptional”
“Location, tidiness, organisation, facilities”
“Every details starting from accommodation the restaurants the beach the staff an…”
“The offering of yoga or various meditation classes is great and the food is supe…”
“The beach was stunning – beautifully maintained, clean, and perfect for relaxing…”
“The rooms were beautiful and comfortable The staff were some of the friendliest”
“Beautiful property overall: beautiful rooms, amazing beach and outstanding facil…”
Overview
Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature. In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center. The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service. For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies. Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 5 km away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.
Traveller reviews
Neelam
solo_traveller
May 21, 2026
“Exceptional place!”
The staff. Every single staff member we encountered was a super star. Our nomads Karen and Esteban worked so hard along with everyone else to make sure our stay was flawlessly perfect!
Neelam
solo_traveller
May 18, 2026
This place is magical! The workshops are fun and the staff is exceptional. For an elevated experience, nourishing food and a place to recharge.. this is it!
Charlotte
solo_traveller
April 24, 2026
“This is THE most wonderful place to stay.”
Everything. Every minute detail was 100%
Alessandro
extended_group
March 14, 2026
Location, tidiness, organisation, facilities
Marie
solo_traveller
January 3, 2026
“It’s a treat to stay with you. Will be back soon.”
We are actually coming to Palmaia other than it’s a fantastic property and people because of the food. And the classes/ music
Rasa
couple
October 31, 2025
“Unique place who is looking for the holidays with healthy lifestyle”
Amazing place. This is our second time here. It has a different energy and environment from other resorts. All practices, food quality - top marks. Vegan, healthy food presented as a work of art. All the details are perfect. Grateful to this place and its caretakers. A special thanks for our nomandic friend Esteban.
Simeone
solo_traveller
August 23, 2025
The property is outstanding, paradise on Earth. Every details starting from accommodation the restaurants the beach the staff and every single activity was extremely pleasant so well organised . The attention to details is immeasurable. This was the most beautiful experience I ever had so far. If you’re looking for a place where to be arrested in peace and supported on every side of your vacation, this is the best place for you .
Chelseah
solo_traveller
July 29, 2025
It was so peaceful. Healthy food. Amazing views and scenery. Perfect getaway to get back to yourself. Recover from a burnout or just reconnecting with your signifanct other.
Meriem
solo_traveller
July 13, 2025
Great activities and high quality food and spa. Very helpful staff and stunning nature! I highly recommend this hotel for people seeking a calm and relaxed atmosphere while exploring activities around energy work.
Isabella
solo_traveller
July 4, 2025
“I cannot recommend Palmaia enough. It was incredibly peaceful and I cannot wait to go back”
The food was outstanding. Every meal was a la Carte which is rare for an all inclusive. I was continually impressed. The rooms were beautiful and comfortable The staff were some of the friendliest
Rebbecca
couple
March 2, 2025
Everything. Absolute heaven. I never go anywhere twice but we’ll be back!
Tereza
family_with_children
February 22, 2025
“Unique location and concept with exquisite set up, but needs to upgrade the service”
The location and the set up is unquie; even though it is a resort, one has the feeling of remoteness somewhere in the jungle while having exquisite restaurants and bars in terms of design and scenery. The offering of yoga or various meditation classes is great and the food is super healthy / clean (though not always tasty), which we loved.
Dianne
couple
February 16, 2025
“Paradise”
Very thoughtfully designed with comfort of guests always priority. Food so fresh healthy and delicious. Cocktails on the beach amazing.
Sebastian
couple
February 14, 2025
“Beautiful, spiritual, yummy!”
Great vegan food. Our seaside view was breathtaking. All of the staff was so friendly and welcoming. Lovely, thoughtful activities program.
Liliana
couple
February 8, 2025
“Absolutely Amazing!! We'll come back”
If we could give this property 100 rating we would. It was absolutely amazing!! We aren't vegetarian but could become one with the amazing vegetarian offer of PalmAiA! In particular the tacos truck!! But it was also great that they offered non veg alternatives. The location is amazing, the beach is perfect, the facilities are just incredible whilst preserving the natural landscape where they reside! The daily classes where spectacular, we loved each and every single one of them, and the locations in the middle of the jungle or at the beach were just magical. The staff were extremely friendly and always keen to help. And the manager was also so nice and approachable anywhere we met him! Honestly I would 1000% recommend, we left recharged, re-energised and with our tummies happy!
Icaro
couple
January 23, 2025
“Perfect stay, perfect food, very professional staff. Price is high, for sure, but something that is worth as an experien”
Everything. Difficult to even give some constructive feedback. The whole complex is beautiful, food variety, quality and healthy/ taste balance is incredible, the staff is over prepared and kind. Beach bar was great, the coffe place. On top, this is a vegan paradise, but perfect if you simply want to eat healthy tasteful food. The concept of architected of life is great, but could include some other activities not so focused on healing e.g. the drawing was wonderful, the yoga too. Maybe some group training could the nice?
Tereza Hajkova
couple
January 22, 2025
I had an absolutely wonderful stay at this hotel! The food and drinks were exceptional – every meal was a culinary delight, and I appreciated the variety of vegan options available. It was so refreshing to see such attention to diverse dietary preferences. Amazing staff. The beach was stunning – beautifully maintained, clean, and perfect for relaxing or enjoying a peaceful stroll. The hotel itself is gorgeous, with a well-thought-out design and immaculate upkeep that made our stay even more enjoyable. While everything about the hotel exceeded my expectations, I would not recommend the spa services. I booked a manicure with gel polish, but unfortunately, the experience was disappointing. Spa staff damaged my nails, which was frustrating. However, this is not the hotel’s fault. I left the hotel feeling incredibly satisfied and can’t wait to return. It’s a place I would highly recommend to anyone seeking excellent service, delicious food, and a stunning location!
Oleksandr
family_with_children
January 19, 2025
“The quality of service and taste of the food is 100% not worth the money paid.”
Good access to the ocean.
Nadine
family_with_children
January 11, 2025
“Best hotel we have ever been: amazing food, incredible team and breathtaking location”
Beautiful property overall: beautiful rooms, amazing beach and outstanding facilities
Marie
couple
January 8, 2025
“Was there with my family and friends for a week to celebrate my birthday.”
It was just very good. I have been a venue finder of special hotels/resortsin the world and it is difficult to find a place so beautiful and the high quality of food and drinks . Can stay there as health retreat or a family holiday. Everything is high quality.
Facilities
Activities
Fitness centre, Spa and wellness centre, Massage, Children's playground, Snorkelling, Private beach area, Kids' club, Beachfront, Beauty Services, Facial treatments, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Couples massage, Full body massage, Fitness, Yoga classes, Fitness/spa locker rooms, Beach, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Baby safety gates
Food & Drink
Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Breakfast options, Coffee house on site, Wine/champagne, Fruits
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Non-smoking rooms, Family rooms, Facilities for disabled guests, Safety deposit box, Air conditioning, Soundproof rooms, Lift, WiFi available in all areas
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor pool, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture
Parking
Parking on site, Private parking, Accessible parking, Parking, Free parking
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Infinity pool, Pool with view, Pool/beach towels, Pool bar, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Shuttle service, Concierge service, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Express check-in/check-out, Car hire, Tour desk, ATM/cash machine on site, Valet parking, Currency exchange, Luggage storage, Ironing service, Barber/beauty shop, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Deluxe Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.
Deluxe Queen Room
Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
King Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.
King Room with Balcony
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Sea View
The spacious double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
King Suite
Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
King Suite with Bathtub
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Suite
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Double or Twin Room
Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin/double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Family Master Suite
Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.
Family King Suite
This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.
Family King Suite Ocean View
This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
Family Master Suite Ocean View
The spacious suite features 2 bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
King Suite Ocean View
This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.
Queen Suite Ocean View
This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
King Suite with Bathtub Ocean View
The spacious studio features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Hotel Policies
Price Watch
Email me price updates for Hotel Palmaïa The House of AïA Wellness Resort at Riviera Maya
Each day we'll check prices and send you an email for your selected dates at Palmaïa The House of AïA Wellness Resort at Riviera Maya.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.




