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Palmaïa The House of AïA Wellness Resort at Riviera Maya

Resort

Paseo Xaman - Ha Manzana1, Fracc Playacar

10 nights, 2 adults

USD$21,285

USD$12,771

Includes taxes and charges

10 nights, 2 adults

USD$21,285

USD$12,771

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
9 mentions

The staff

The workshops are fun and the staff is exceptional

Great location
8 mentions

Location, tidiness, organisation, facilities

Every details starting from accommodation the restaurants the beach the staff an…

Clean rooms
2 mentions

The offering of yoga or various meditation classes is great and the food is supe…

The beach was stunning – beautifully maintained, clean, and perfect for relaxing…

Comfortable rooms
2 mentions

The rooms were beautiful and comfortable The staff were some of the friendliest

Beautiful property overall: beautiful rooms, amazing beach and outstanding facil…

Overview

Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature. In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center. The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 24/7, as well as gourmet room service. For families, Palmaïa operates a holistic fun children's activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies. Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 5 km away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.

Traveller reviews

N

Neelam

solo_traveller

May 21, 2026

10

Exceptional place!

The staff. Every single staff member we encountered was a super star. Our nomads Karen and Esteban worked so hard along with everyone else to make sure our stay was flawlessly perfect!

N

Neelam

solo_traveller

May 18, 2026

10

This place is magical! The workshops are fun and the staff is exceptional. For an elevated experience, nourishing food and a place to recharge.. this is it!

C

Charlotte

solo_traveller

April 24, 2026

10

This is THE most wonderful place to stay.

Everything. Every minute detail was 100%

A

Alessandro

extended_group

March 14, 2026

7

Location, tidiness, organisation, facilities

M

Marie

solo_traveller

January 3, 2026

10

It’s a treat to stay with you. Will be back soon.

We are actually coming to Palmaia other than it’s a fantastic property and people because of the food. And the classes/ music

R

Rasa

couple

October 31, 2025

9

Unique place who is looking for the holidays with healthy lifestyle

Amazing place. This is our second time here. It has a different energy and environment from other resorts. All practices, food quality - top marks. Vegan, healthy food presented as a work of art. All the details are perfect. Grateful to this place and its caretakers. A special thanks for our nomandic friend Esteban.

S

Simeone

solo_traveller

August 23, 2025

10

The property is outstanding, paradise on Earth. Every details starting from accommodation the restaurants the beach the staff and every single activity was extremely pleasant so well organised . The attention to details is immeasurable. This was the most beautiful experience I ever had so far. If you’re looking for a place where to be arrested in peace and supported on every side of your vacation, this is the best place for you .

C

Chelseah

solo_traveller

July 29, 2025

10

It was so peaceful. Healthy food. Amazing views and scenery. Perfect getaway to get back to yourself. Recover from a burnout or just reconnecting with your signifanct other.

M

Meriem

solo_traveller

July 13, 2025

10

Great activities and high quality food and spa. Very helpful staff and stunning nature! I highly recommend this hotel for people seeking a calm and relaxed atmosphere while exploring activities around energy work.

I

Isabella

solo_traveller

July 4, 2025

10

I cannot recommend Palmaia enough. It was incredibly peaceful and I cannot wait to go back

The food was outstanding. Every meal was a la Carte which is rare for an all inclusive. I was continually impressed. The rooms were beautiful and comfortable The staff were some of the friendliest

R

Rebbecca

couple

March 2, 2025

10

Everything. Absolute heaven. I never go anywhere twice but we’ll be back!

T

Tereza

family_with_children

February 22, 2025

8

Unique location and concept with exquisite set up, but needs to upgrade the service

The location and the set up is unquie; even though it is a resort, one has the feeling of remoteness somewhere in the jungle while having exquisite restaurants and bars in terms of design and scenery. The offering of yoga or various meditation classes is great and the food is super healthy / clean (though not always tasty), which we loved.

D

Dianne

couple

February 16, 2025

10

Paradise

Very thoughtfully designed with comfort of guests always priority. Food so fresh healthy and delicious. Cocktails on the beach amazing.

S

Sebastian

couple

February 14, 2025

10

Beautiful, spiritual, yummy!

Great vegan food. Our seaside view was breathtaking. All of the staff was so friendly and welcoming. Lovely, thoughtful activities program.

L

Liliana

couple

February 8, 2025

10

Absolutely Amazing!! We'll come back

If we could give this property 100 rating we would. It was absolutely amazing!! We aren't vegetarian but could become one with the amazing vegetarian offer of PalmAiA! In particular the tacos truck!! But it was also great that they offered non veg alternatives. The location is amazing, the beach is perfect, the facilities are just incredible whilst preserving the natural landscape where they reside! The daily classes where spectacular, we loved each and every single one of them, and the locations in the middle of the jungle or at the beach were just magical. The staff were extremely friendly and always keen to help. And the manager was also so nice and approachable anywhere we met him! Honestly I would 1000% recommend, we left recharged, re-energised and with our tummies happy!

I

Icaro

couple

January 23, 2025

9

Perfect stay, perfect food, very professional staff. Price is high, for sure, but something that is worth as an experien

Everything. Difficult to even give some constructive feedback. The whole complex is beautiful, food variety, quality and healthy/ taste balance is incredible, the staff is over prepared and kind. Beach bar was great, the coffe place. On top, this is a vegan paradise, but perfect if you simply want to eat healthy tasteful food. The concept of architected of life is great, but could include some other activities not so focused on healing e.g. the drawing was wonderful, the yoga too. Maybe some group training could the nice?

T

Tereza Hajkova

couple

January 22, 2025

10

I had an absolutely wonderful stay at this hotel! The food and drinks were exceptional – every meal was a culinary delight, and I appreciated the variety of vegan options available. It was so refreshing to see such attention to diverse dietary preferences. Amazing staff. The beach was stunning – beautifully maintained, clean, and perfect for relaxing or enjoying a peaceful stroll. The hotel itself is gorgeous, with a well-thought-out design and immaculate upkeep that made our stay even more enjoyable. While everything about the hotel exceeded my expectations, I would not recommend the spa services. I booked a manicure with gel polish, but unfortunately, the experience was disappointing. Spa staff damaged my nails, which was frustrating. However, this is not the hotel’s fault. I left the hotel feeling incredibly satisfied and can’t wait to return. It’s a place I would highly recommend to anyone seeking excellent service, delicious food, and a stunning location!

O

Oleksandr

family_with_children

January 19, 2025

1

The quality of service and taste of the food is 100% not worth the money paid.

Good access to the ocean.

N

Nadine

family_with_children

January 11, 2025

10

Best hotel we have ever been: amazing food, incredible team and breathtaking location

Beautiful property overall: beautiful rooms, amazing beach and outstanding facilities

M

Marie

couple

January 8, 2025

10

Was there with my family and friends for a week to celebrate my birthday.

It was just very good. I have been a venue finder of special hotels/resortsin the world and it is difficult to find a place so beautiful and the high quality of food and drinks . Can stay there as health retreat or a family holiday. Everything is high quality.

Facilities

Activities

Fitness centre, Spa and wellness centre, Massage, Children's playground, Snorkelling, Private beach area, Kids' club, Beachfront, Beauty Services, Facial treatments, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Couples massage, Full body massage, Fitness, Yoga classes, Fitness/spa locker rooms, Beach, Live music/performance

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Baby safety gates

Food & Drink

Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Breakfast options, Coffee house on site, Wine/champagne, Fruits

Food & drink safety

Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Non-smoking rooms, Family rooms, Facilities for disabled guests, Safety deposit box, Air conditioning, Soundproof rooms, Lift, WiFi available in all areas

Internet

Free WiFi, Internet services, WiFi

Outdoors

Outdoor pool, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture

Parking

Parking on site, Private parking, Accessible parking, Parking, Free parking

Physical distancing

Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Infinity pool, Pool with view, Pool/beach towels, Pool bar, Kids' pool, Swimming pool

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Shuttle service, Concierge service, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Express check-in/check-out, Car hire, Tour desk, ATM/cash machine on site, Valet parking, Currency exchange, Luggage storage, Ironing service, Barber/beauty shop, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Airport pick up, Airport drop off

Deluxe Double Room

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Max 2 guests 66 1 bedroom 1 bathroom
Deluxe Queen Room

Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

Max 3 guests 50 1 bedroom 1 bathroom
King Room

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Max 2 guests 50 1 bedroom 1 bathroom
King Room with Balcony

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 66 1 bedroom 1 bathroom
King Room with Sea View

The spacious double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Max 2 guests 66 1 bedroom 1 bathroom
King Suite

Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Max 2 guests 50 1 bedroom 1 bathroom
King Suite with Bathtub

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 50 1 bedroom 1 bathroom
Queen Suite

Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Max 3 guests 50 1 bedroom 1 bathroom
Double or Twin Room

Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin/double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

Max 4 guests 66 1 bedroom 1 bathroom
Family Master Suite

Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

Max 4 guests 66 1 bedroom 1 bathroom
Family King Suite

This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.

Max 4 guests 50 1 bedroom 1 bathroom
Family King Suite Ocean View

This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.

Max 4 guests 50 1 bedroom 1 bathroom
Family Master Suite Ocean View

The spacious suite features 2 bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Max 4 guests 66 2 bedrooms 2 bathrooms
King Suite Ocean View

This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

Max 2 guests 50 1 bedroom 1 bathroom
Queen Suite Ocean View

This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.

Max 3 guests 50 1 bedroom 1 bathroom
King Suite with Bathtub Ocean View

The spacious studio features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

Max 2 guests 50 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking 6 rooms or more, different policies and additional supplements may apply. In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the groundsPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 2:05 PM

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