La Casa de la Playa by Xcaret- All Inclusive Adults Only
Carr. Chetumal Juárez, Quintana Roo, Mexico km 282, Lot 023 2, Solidaridad
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Why people book this hotel
“The staff provided exceptional service as 24-hour butlers, always courteous and …”
“Even if the hotel is filled you wouldn't feel it since there is plenty of space …”
“The view of the Caribbean Sea and the hotel’s signature swimming pool visible di…”
“The base level rooms are all very big and private, each has a small pool and you…”
“The facilities and grounds are amazing, I like just walking around and looking a…”
“The place is small and very private, I loved walking through and just looking at…”
“Although the price is somewhat high, it is worth every penny”
Overview
Set in Playa del Carmen, 7.8 km from Playa del Carmen Maritime Terminal, La Casa de la Playa by Xcaret- All Inclusive Adults Only offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. The units feature a safety deposit box. At the hotel you will find a restaurant serving Mexican, Peruvian and Steakhouse cuisine. Vegetarian, dairy-free and vegan options can also be requested. Activities such as snorkelling, canoeing, cycling can be enjoyed in the surroundings, and guests can relax along the beachfront. La Casa de la Playa by Xcaret- All Inclusive Adults Only features amenities such as an on-site business centre, sauna and hot tub. ADO International Bus Station is 7.9 km from the accommodation, while Church of Guadalupe is 10 km away. The nearest airport is Cozumel International Airport, 27 km from La Casa de la Playa by Xcaret- All Inclusive Adults Only.
Traveller reviews
Victoria
couple
May 28, 2025
“Not as good as the first time.”
We had visited previously, and it was nice to know our way around.
Sung-Keun
couple
April 7, 2025
I recently had the pleasure of staying at La Casa de la Playa Xcaret Hotel, and it exceeded perfection in every aspect. The view of the Caribbean Sea and the hotel’s signature swimming pool visible directly from the hotel room were breathtakingly beautiful. The hotel facilities are incredibly private, not only functioning excellently but also featuring impressive aesthetic details. The staff provided exceptional service as 24-hour butlers, always courteous and professional. The hotel offers exclusive transportation, allowing guests to fully enjoy everything Xcaret has to offer. Additionally, there is an impressive variety of high-quality restaurants to experience. Although the price is somewhat high, it is worth every penny.
Eleni
couple
March 31, 2025
“Amazing and relaxing stay”
exceptional
Monta Boukrain
couple
January 30, 2025
“Thanks for saving our Honeymoon”
Excellence in one place
Joseph
couple
January 7, 2024
“Feel like you are crazy rich”
Imagine staying in your own resort where you could go to the wine cellar and grab a couple of bottles and then stop by the chocolatier shop and grab some delicacies with no one around it’s like you owned the place! Food was amazing and they would create whatever you desired like a personal chef a personal butler was always available and the spa was heavenly
Kyle
couple
October 25, 2023
“Incredible and relaxing”
An amazing place and I highly recommend. Even if the hotel is filled you wouldn't feel it since there is plenty of space and the staff is incredible. The base level rooms are all very big and private, each has a small pool and you could easily chill out for the day there. The best food I've ever had at a hotel as well. Honestly there are too many good things to say about this place so if you have the opportunity, I highly recommend.
Kyle
couple
April 27, 2023
“One of the most amazing places you can stay”
The facilities and grounds are amazing, I like just walking around and looking at the architecture. The rooms are amazing and they really feel like home. Of course the best is the food and everything is top class along with most of the staff.
Kyle
couple
February 13, 2023
“Amazing experience and location”
Amazing service, food, amenities, everything. It's in another class by itself. The place is small and very private, I loved walking through and just looking at the architecture.
Luisa
couple
May 5, 2022
everything is done for you and you get access to all the parks
Facilities
Activities
Sauna, Fitness centre, Fishing, Solarium, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Canoeing, Cycling, Diving, Snorkelling, Beachfront, Public Bath, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Beach, Movie nights, Walking tours, Bike tours, Themed dinner nights, Live music/performance, Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Coffee house on site, Wine/champagne, Fruits, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Pets allowed, Non-smoking rooms, Safety deposit box, Chapel/shrine, Soundproof rooms, Heating, Lift, Adult only, Non-smoking throughout, Air conditioning, Minimarket on site, WiFi available in all areas
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace, Outdoor furniture
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Rooftop pool, Pool/beach towels, Pool bar
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Pet basket, Pet bowls, ATM/cash machine on site, Daily housekeeping, Trouser press, Lockers, Shared lounge/TV area, Concierge service, Private check-in/check-out, Shuttle service (free), Express check-in/check-out, Tour desk, Fax/photocopying, Luggage storage, Ironing service, Valet parking, Currency exchange, Packed lunches, Car hire, Room service, Meeting/banquet facilities, Airport shuttle, 24-hour front desk, Business centre, Laundry, Dry cleaning, Barber/beauty shop
Suite Beach Front
The triple room offers a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Suite Ocean Front Wellness
The triple room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Suite Ocean View
The triple room offers a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Suite Ocean View Wellness
The triple room offers a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Suite wellness
The triple room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Triple Room
The triple room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Hotel Policies
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