Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham
Calle 16 Norte Playa del Carmen
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Lovely boutique hotel in good location”
“The location is very good”
“The rooms are great”
“Our room was facing the interior courtyard so it was very quiet”
“Comfortable bed and friendly staff”
“The personnel was very friendly and helpful”
“They also had a rooftop area where you could have breakfast with an amazing view…”
“Poor breakfast/plastic utensils”
“We had a one bedroom apartment which was very spacious and clean with a full kit…”
“It was charming, clean, the rooms were spacious, and the staff was simply wonder…”
“Parking a bonus”
Overview
This stylish hotel is just 250 metres from the beach in Playa del Carmen, on the Yucatán Peninsula. Built around a tropical courtyard with a pool, it offers a private beach club for an extra cost. Continental breakfast is included with your rate. At Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham you can choose between rooms and apartments. All accommodation features elegant, modern décor with soft tones. Both rooms and apartments have a private patio and a plasma TV. The apartments also come with a modern kitchenette with an oven, hob and microwave. Continental breakfast is served in the courtyard. Reception staff can help to organise diving trips, as well as visits to Mexico’s Mayan ruins of Chichen Itza, Tulum and Chetumal. They can also arrange an airport shuttle or car rental. Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is just 100 metres from Playa del Carmen’s 5th Avenue, which is famous for its shops and restaurants. Cancún Airport is 40 minutes’ drive away.
Traveller reviews
Bacon
solo_traveller
May 15, 2026
“Acanto Stay”
Felt like home.
Gillian
couple
April 19, 2026
“Lovely tranquil, hotel in great location”
Lovely boutique hotel in good location. Comfortable bed and friendly staff. Parking a bonus
Yashar
solo_traveller
March 30, 2026
“Very comfortable hotel, excellent location.”
It’s been setup really nicely. The rooms are great. The location is very good.
Dragos
family_with_children
March 21, 2026
“Excellent hotel, very good location”
The hotel is amazing. It has an interior courtyard which is very well maintained. Our room was facing the interior courtyard so it was very quiet. We had a one bedroom apartment which was very spacious and clean with a full kitchen and full fridge. They also had a rooftop area where you could have breakfast with an amazing view of the ocean. The apartment had its own terrace also facing the interior courtyard and it was very pleasant. This apartment also had another interior private terrace with a hammock but we couldn't use itp so much because from time to time there was a smell coming probably from a nearby restaurant. The personnel was very friendly and helpful. Front desk, accommodated us with all we asked. They even arranged the round trip transfer from and to the airport. They also have a concierge, Jose, who was very helpful in arranging a beautiful trip to Xcaret Night show for us. The hotel is also very close to Quinta Avenida so it was very easy to go out every night. The breakfast was included and it was a good option to get you started. Definitely recommend if your main intention is to enjoy the main street with restaurants and souvenirs shops. For beach access this hotel probably is better for younger people who can walk 1500-1600 steps easy taking into account that the public beach does not offer a decent option to rent beach chairs and umbrellas and you have to carry with you the whole necessary beach gear.
Michael
couple
March 19, 2026
Poor breakfast/plastic utensils
Rebecca
couple
November 23, 2025
Roof terrace was excellent
peter
couple
March 1, 2025
Great location, in the heart of the action, but very quiet
Isabel
extended_group
December 1, 2024
“Excellent and comfortable place for a holiday”
Spacious rooms and brilliant, helpful staff! Lovely and quiet
Tay
couple
April 29, 2024
“Great location but quiet & highly recommended.”
Helpful staff even before checking in and during entire stay. Spacious suite , excellent location (just off 5th avenue filled with shops & restaurants) but quiet… perfect for making playa del carmen as a base to explore other places.
Michael
solo_traveller
March 25, 2024
Good location in the centre of town. Gentleman in the evenings was very friendly and helpful. Room had a mini fridge which was nice. Fairly big room and bed but nowhere to place bags.
ziqing
couple
February 14, 2024
The location is good
Jill
couple
February 5, 2024
“Great location, nice apartment, helpful staff”
Location excellent ... especially if facing the sea but if you had rooms on the Calle 16 side might be loud at night. Nice roof terrace Breakfast fine.... but no hot food Staff great Especially Liliana and Miguel
nina
couple
December 18, 2023
“Great location but services and facilities could be improved”
The Acanto is located close to all the action whilst being tucked away down a side street. The rooms are large and comfortable and the staff were always keen to help.
Sydney
couple
December 3, 2023
“Great stay . Would return”
We liked Carla - who welcomed us on the first night. SHe went out of her way to find wine glasses and a bottle opener for us for the night we were there. It seemed like the people here really care about their clients. Location is perfect .
DINESH
family_with_children
November 21, 2023
The staff was pro active and very helpful 👌 👏 👍 😀
Simone
couple
August 29, 2023
“Incredible Gem in the Heart of Playa del Carmen”
The whole experience was wonderful. From the interaction with the front desk before I arrived to the minute I left. Liliana and Karla at the front desk were incredible and extremely helpful. They suggested transportation, restaurants and places to visit. Miguel was amazing. He made breakfast every morning and also took care of security. Our room was ready for an early check in which was a gift. We had a little issue with the AC and Karla moved us to another room right away. The location is simply great. A few steps from 5th Ave yet we could barely hear any noise. We were a few blocks from the beach and close to everything we wanted and needed. I highly recommend this hotel. It was charming, clean, the rooms were spacious, and the staff was simply wonderful!
Tsabari
family_with_children
April 11, 2023
Miguel angel He was really nice and kind, he took care of all our needs, while he deserves a raise and a promotion, the best person we have ever met and made the experience a great one
Daria
couple
March 20, 2023
location was perfect, Miguel was super nice and friendly
Danielle
family_with_children
March 6, 2023
The rooms are newly renovated, big and comfortable. Breakfast is small but good.
Rachel
solo_traveller
February 9, 2023
Location was perfect, a little haven close to the madness… Staff were all very lovely.. really comfortable beds and lovely room, best stay so far in Mexico
Facilities
Activities
Golf course (within 3 km), Fishing, Casino, Spa and wellness centre, Massage, Karaoke, Windsurfing, Hiking, Diving, Horse riding, Snorkelling, Cycling, Nightclub/DJ, Evening entertainment, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Spa facilities, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Cooking class, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Entertainment and family services
Board games/puzzles
Food & Drink
Wine/champagne, Breakfast options
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
WiFi available in all areas, Bicycle parking, Non-smoking throughout, Air conditioning, Designated smoking area, Safety deposit box, Soundproof rooms, Non-smoking rooms, Family rooms, Lift
Internet
WiFi, Internet services, Free WiFi
Outdoors
Sun terrace, Outdoor pool (all year), Outdoor pool, BBQ facilities, Garden, Terrace, Outdoor furniture, Picnic area
Parking
Parking garage, Accessible parking, Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool/beach towels, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Swimming pool
Safety & security
24-hour security, Key access, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Shuttle service, Daily housekeeping, Grocery deliveries, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Concierge service, ATM/cash machine on site, Express check-in/check-out, Airport shuttle, Ironing service, Room service, 24-hour front desk, Business centre, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, Car hire, Currency exchange, Tour desk, Fax/photocopying, Luggage storage
Transport
Airport pick up, Airport drop off
Superior Three-Bedroom Suite - Non-Smoking
This spacious apartment features 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Guests will find a refrigerator, kitchenware, a microwave and a toaster in the kitchen. The apartment also comes with a barbecue. The air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 4 beds.
King Room - Non-Smoking
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
One-Bedroom King Suite - Non-Smoking
Featuring a private entrance, this spacious suite also comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that comes with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
One-Bedroom Master King Suite - Non-Smoking
Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. This suite has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit has 1 bed.
One-Bedroom Superior King Suite with Ocean View - Non-Smoking
Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Guests will find a refrigerator, kitchenware, a microwave and a toaster in the well-equipped kitchen. The suite also features a barbecue. This air-conditioned suite features a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit has 1 bed.
Superior King Studio - Non-Smoking
Guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker in the well-fitted kitchenette. The suite also comes with a barbecue. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.
Superior Two-Bedroom Suite, Non-Smoking
Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Guests will find a refrigerator, kitchenware, a microwave and a toaster in the fully equipped kitchen. The suite also offers a barbecue. The spacious suite provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as a quiet street view. The unit offers 4 beds.
Three-Bedroom Suite - Non-Smoking
This spacious suite comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The well-equipped kitchen has a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as pool views. The unit has 4 beds.
Two-Bedroom Master Suite - Non-Smoking
Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The well-fitted kitchen features a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as sea views.
Two-Bedroom Suite - Non-Smoking
This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that features a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite comprises a dining area, a flat-screen TV with cable channels a private entrance and a terrace. The unit has 4 beds.
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