Universal Hotel Neptuno - Adults Only
Llaut, 34
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Why people book this hotel
“Location 10/10 right by beach Amenities9/10 free breakfast was a great addition …”
“Location and quality”
“I like that there's the option to not have your room made up every day if you do…”
“Big room, renovated Location”
“The hotel was spotless and the decor is modern and funky”
“cleanliness of rooms”
“Nice staff”
“Amazing location in front of the beach and lovely staff”
“The breakfast was excellent, fresh and a great variety every day - also pretty d…”
“Nice hotel, big and beautiful room, great location - beach just crossed the road…”
“The facilities were great - I used the gym which is well equipped for a varied w…”
“Pool was nice and the young lady on the pool bar was lovely”
Overview
This hotel enjoys a fantastic position right on the beachfront at Majorca’s Playa de Palma. Its 2 outdoor pools overlook the glistening Mediterranean Sea. At the Neptuno you can work up a sweat in the sauna or gym before cooling off in the outdoor hot tub or swimming pool. There is also an indoor heated pool open in April and October for the guests. You can also choose to simply relax on a sun lounger on the terrace. In the evening, try a delicious meal in the cafe-restaurant before enjoying a refreshing drink in the lounge bar. Majorca’s nearby capital of Palma is an ideal daytrip from this hotel. This historic city is known as one of the most picturesque in Spain. It 1 outdoor pool overlooks the glistening Mediterranean Sea. This seasonal hotel is open between February and November.
Traveller reviews
Alister
solo_traveller
May 7, 2026
Location 10/10 right by beach Amenities9/10 free breakfast was a great addition Price 8/10 not bad considering location and etc
Thierry
solo_traveller
May 1, 2026
“Great stay”
Location and quality
Michelle
solo_traveller
April 15, 2026
“Great hotel and views”
The hotel was spotless and the decor is modern and funky. The facilities were great - I used the gym which is well equipped for a varied workout, and the pool area with loungers was great. I like that there's the option to not have your room made up every day if you don't want it. The side sea view was great and rocking chairs on the balcony were a nice touch. The restaurant/bar has a nice vibe with DJ music. The breakfast was excellent, fresh and a great variety every day - also pretty decent coffee :)
Aude
solo_traveller
March 29, 2026
“A very pleasant stay ! Will come if I have the chance”
Very nice people and you have all what you need
Joanna
couple
March 25, 2026
Big room, renovated Location
Costache
couple
February 4, 2026
Nice room
Rexford
solo_traveller
November 7, 2025
“Excellent”
Marie
couple
October 17, 2025
“Because of the noise we will problably not come back Even though the hotel was very nice.”
We had a nice room with a view. Nice staff.
Gabriele
couple
October 12, 2025
Amazing location in front of the beach and lovely staff.
Dorota
couple
October 12, 2025
Nice hotel, big and beautiful room, great location - beach just crossed the road, tasty breakfast
Grazvydas
couple
October 3, 2025
The bed was very bad.
Carmen
couple
September 21, 2025
“Don’t stay here if you’re not German!!!”
cleanliness of rooms
Björn
couple
September 11, 2025
“Reccomend this hotell”
Very nice hotel close to Playa Palma. Excellent breakfast. Staff at the reception was really proffesional and supporting.
Opanasenko
couple
September 8, 2025
I have never seen a hotel ask for 3 euros for day and a 10 euro deposit for pool towels. Especially hotels with a pool. It's weird. It would be better if you included this price in the price list, although the price is not small per day and did not make people feel uncomfortable .
HESHAM
family_with_children
August 4, 2025
“Ok , is all I can say”
Clean
lisa
couple
July 26, 2025
“Disappointing for what we paid.”
Food and cocktails in restaurant were good. Pool was nice and the young lady on the pool bar was lovely.
Warren
couple
July 7, 2025
“Terrible”
Cheap and nasty - full of German drunks
Mirko
couple
May 20, 2025
Location
Femke
solo_traveller
May 3, 2025
Room was clean
Zofia
solo_traveller
April 28, 2025
“Comfortable”
The hotel was in a good location, easy to find, it was clean. The staff were friendly and helpful.
Facilities
Activities
Sauna, Fitness centre, Golf course (within 3 km), Solarium, Massage, Hot tub/Jacuzzi, Cycling, Indoor pool, Indoor pool (seasonal), Beachfront, Open-air bath, Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Restaurant, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, WiFi available in all areas, Safety deposit box, Lift, Non-smoking rooms, Heating, Soundproof rooms, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor pool (seasonal), Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Heated pool, Pool/beach towels, Pool bar, Pool cover, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Car hire, Fax/photocopying, Luggage storage, Tour desk, 24-hour front desk, Meeting/banquet facilities, Airport shuttle, Laundry, Dry cleaning, Ironing service
Double Room
This air-conditioned double room has a desk, a balcony, city views and a private bathroom.
Double Room with Balcony and Sea View
This air-conditioned double room features a desk, a balcony, sea views and a private bathroom. The unit offers 2 beds.
Double Room with Side Sea View
This air-conditioned double room features a desk, a balcony, sea views and a private bathroom.
Junior Suite Front Sea View
The suite offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Junior Suite with Side Sea View
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and slippers. Featuring a balcony with sea views, this suite also provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Junior Suite With Terrace
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and slippers. Boasting a terrace with sea views, this suite also features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Naughty Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with a quiet street view, this suite also provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Suite with Sea View
This air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite offers a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 3 beds.
Hotel Policies
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