So happy!!! Staff was amazing and the hotel and facilities were great

“Will be coming back!”

The staff were incredible- very attentive, kind and friendly. I loved the orientation upon arrival, the pool was beautiful with plenty of seating and the beach was lovely and quiet. Pictures don't do it justice. I really liked the continental breakfast- fruit, an egg, juice, coffee and a basket of 3-4 small baked goods with an easy option to upgrade for a fee to other menu items.

“Perfect Placencia”

Beautiful location, beach and pool were exactly as we'd hoped. The room was bright and clean.

“Quiet comfortable stay”

A great space away from the main reception and pool area of the hotel. Ability to park in grounds made for great day trips.

“Colonial charm and American-style service 😉”

The hotel has a lovely, peaceful vibe and beautiful colonial-style decor. There’s plenty of greenery around and a nice pool – perfect for relaxing. I especially appreciated the idea of morning coffee on the beach at sunrise – such a unique and thoughtful touch. The rooms are spacious, with a huge bed and a large balcony where you can truly unwind. Definitely a place worth recommending for those looking for comfort and character.

“A piece of paradise”

A blend of modern facilities with Colonial and Caribbean vibes, which make the place really beautiful. The rooms are spacious with a great terrace (ours overlooked the pool). The infinity pool is stunning, surrounded by palm trees and gardens with birds, gibnuts and iguanas roaming free. The beach area is great too. The whole place is quiet too which felt like we had the place just for us. Food was good, although it could have been better (see below).

Somewhat unexciting, just like any other hotel.

“I had a fantastic time at this amazing resort and would return.”

I loved the resort as a whole. Very peaceful and truly beautiful.

“Beautiful hotel, food not so good”

The hotel is gorgeous, the pool so beautiful and the rooms are really confortable.

“Best resort in the Placencia area.”

We are purchasing a home at Seabird Belize and came to purchase our home. We absolutely loved our stay at IT'ZANA and will recommend it to friends and family. It is our go to resort while our home is under construction.

“Amazing Stay”

The hotel is so beautiful, decorated with taste. Everything is beautiful, clean and well-maintained. The infinite pool is amazing, with a pizza bar everyday ! The staff is amazing, so nice and help-full. We are vegan and the chef cooked us special vegan meals, the food was delicious ! We had an amazing stay and will definitely come back!

“Spent great time around the lovely pool. Just fantastic”

Pool area was great. Room was fantastic. Staff great, common areas lovely and great staff and service. Winner

“Stylish, welcoming 5* stay”

Everything! Heavenly infinity pool located beach side. Stylish beautiful decor throughout. Bar, restaurant, patio, poolside - all communal areas lovely to spend time in. Excellent level of service from all staff. Food just delicious! High end stay but still good value all things considered. Caribbean sea metres away, included use of SUP, kayaks, bikes. Even a library and shop on site!

“So glad we chose this property, will definitely return.”

Front office manager so welcoming. We received a welcome drink at the bar , friendly bartender. Housekeeper checked to make sure everything was to our satisfaction. Staff members had time to talk to you. Good choice of indoor or outdoor dining, concierge service available, nice pool bar, lovely very large, clean pool, well kept landscaping. Right on the beach

I am incredibly unsatisfied with the services of your hotel. I have written numerous emails with no reply from you. The services were not to the point! First of all, impossible to relax or to sleep with all the construction works. Secondly, my husband wanted to work but the wifi was terrible so it was impossible to get on a call. When we wanted to order drinks from the bar, it was impossible. One day the bar opened after 2 pm. And during the stay the hotel run out of beer belikin or coconuts. How is that even possible? The reception staff is just bored with customers. Every time you ask a question you feel unwelcome and hostile. We were looking to a relaxing holiday, but it was stress stress stress. Dirty smelly beach

“Top Management wants to be invisible to customers hotel could be exceptional with right management”

Property is beautiful. Beach is stunning and pool area is wonderful the whole set up of common areas is very aesthetically pleasing and makes you want to stay in the hotel to relax and enjoy the view. Pizzas were top notch and the Luna cocktail is very special. A lot of staff were really kind and helpful. Free yoga classes very generous and a wonderful experience. Movie on the beach under moonlight was a lovely setting and also great to have for free.

“Perfect place for a relaxing time in Placencia”

The property was simply spectacular: a beautiful location, very spacious and luxurious accommodation and spaces. The lobbies, bars, restaurant and patios were beautifully decorated and have a great feel about them. The service was impeccable and fast and the staff is very nice and extremely helpful. It is quite close to downtown Placencia (about a 10-15 mins drive) where you can find a lot of cool cafes, bars and restaurants.

“just a piece of heaven, the staff were absolutely wonderful”

beautifully appointed and spotless.

“beautiful place with unforgettable experience .”

very nice amenities with amazing location and pool.

“A Place to Completely Disconnect - Paradise!”

Itzana is a brand new hotel, and this is heavily felt in more ways than one. As such, the place is spotless and every minor detail has been carefully thought out and positioned at the exact right place. It seems the surrounding and overall peaceful sensation that echoes within the resort is almost too good to be true - but it isn't. From endless palm trees to an infinity pool that will have you diving all day, there's little to say about this dreamy resort that will grant its scenery justice. The rooms are huge, in tip-top shape, the flat-screen TV has streaming networks installed and the bathroom is big enough to make a 1-bedroom NY apartment blush. The balcony with the poolside view has an outdoor queen-sized bed installed, outlooking a few trees, granting the illusion of privacy yet without compromising the sense of proximity to the beach. Winston, Dean, and Pedro were absolutely amazing and I simply cannot wait to return to this piece of paradise.