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Hotel Elephant Park "Grand Royal Pinnalanda"

Hotel

Pinnawala,

hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

The hotel staff were friendly, knowledgeable, and very helpful throughout our st…

The staff and manager were so welcoming and nothing was too much trouble for the…

Great location
8 mentions

Location was amazing you could just about touch the elephants from the balcony…

This is a great hotel in a fantastic location, staff go out of there way to help…

Comfortable rooms
8 mentions

We chose a room with a balcony, and the view was incredible

Big,clean room, amazing view, good breakfast, friendly and helpful staff

Good value
5 mentions

Nice resort, value for your money

However, once we arrived, it was absolutely worth the effort

Clean rooms
4 mentions

The staff are all so very friendly and helpful and the rooms with views over the…

It was spotlessly clean

Breakfast available
4 mentions

The food was fresh and tasty and the breakfast buffet was plentiful

It is a simple hotel with very friendly staff and a decent breakfast, but its gr…

Overview

Located right opposite Ma-Oya River, guests at Hotel Elephant Park "Grand Royal Pinnalanda" can watch elephants from their rooms. It has a restaurant and offers room service. It takes two hours and 30 minutes by car from the hotel to Colombo International Airport. Rooms are equipped with a flat-screen satellite TV and a minibar. The en suite bathroom features a bathtub and bathrobes. The Elephant Park Hotel’s tour desk helps guests book excursions to Kandy and the popular Temple of the Tooth. The restaurant provides an international menu. Laundry and ironing services are also available.

Traveller reviews

M

MARYLIN

couple

June 24, 2026

10

I’m not really into reviews but this was our stand out hotel so far on trip truly amazing location and interaction with

Location was amazing you could just about touch the elephants from the balcony staff were wonderful and so personal good food and cold beer at a fair price

S

Seema

solo_traveller

June 22, 2026

9

Nice resort, value for your money.

M

mark.daws

solo_traveller

June 22, 2026

10

Pinnwala stay

This is a great hotel in a fantastic location, staff go out of there way to help, originally we were only staying one night loved it so much we booked an extra night, restaurant and pool have good views of the river where the Elephants come to bath, a beautiful experience, The food is amazing. I highly recommend this hotel for anyone thinking of coming to Pinnwala, I would definitely come back here again

A

Aishwarya

family_with_children

June 18, 2026

8

We stayed at Elephant Park Hotel in may for one night, and it was a wonderful experience overall. The only challenge was reaching the property, as it is located quite deep inside and away. However, once we arrived, it was absolutely worth the effort. We chose a room with a balcony, and the view was incredible. We could watch the elephants bathing right from our room, which was a truly unique experience. In fact, staying at the hotel turned out to be a better choice for us than visiting the orphanage, as we were able to observe the elephants up close while relaxing at the property. The views during lunch were equally amazing and made the experience even more special. The hotel staff were friendly, knowledgeable, and very helpful throughout our stay. A special thanks to Andrew and the team for sharing interesting facts about the elephants and the area. Andrew also helped fulfill my daughter’s wish of feeding an elephant. The food was tasty and enjoyable, although we felt that a few items were priced a bit on the higher side. Overall, it was a memorable and pleasant stay, and we would happily recommend Elephant Park Hotel to anyone looking for a unique experience with stunning views and close encounters with elephants.

L

Lisa

extended_group

June 18, 2026

9

A great spot in Pinnawala

The perfect spot if you are staying in Pinnawala. The location on the river with views over the jungle opposite is stunning and watching the 1000s of fruit bats fly over at dusk was very special. The staff are all so very friendly and helpful and the rooms with views over the river were very clean and comfortable. The food was fresh and tasty and the breakfast buffet was plentiful.

M

Mrs Sandhya

solo_traveller

June 17, 2026

7

Hotel is good for one night stay

O

Olga

solo_traveller

June 14, 2026

10

Incredible hotel! I want to thank the entire team for a wonderful time. We were genuinely welcomed here and made to feel truly valued. I travel a lot and haven't experienced such warm, sincere hospitality in a long time. We had a fantastic stay! We will definitely be back. Thank you for the fairy tale.

H

Haze

family_with_children

June 12, 2026

10

Absolutely excellent

Absolutely everything! It was spotlessly clean. The staff and manager were so welcoming and nothing was too much trouble for them.

K

Karyna

solo_traveller

June 9, 2026

10

Big,clean room, amazing view, good breakfast, friendly and helpful staff. Recommend

V

Vaibhav

family_with_children

June 5, 2026

10

Worth experiencing!!!

Location and the elephants. Best location!!

R

Rosa

family_with_children

June 4, 2026

10

We are just leaving the hotel, we spent two wonderful nights. From the moment we arrived until we left, we were always very well attended and accompanied. They gave us a room with a balcony that was much more than everything we expected, everything was very good, the restaurant, the attention and the food. We do not want to stop thanking Andrew who gave us all his time and hospitality (he even took the time to accompany us to take the bus so that we can go safely) thank you very much hotel elephant park

O

Ondřej

family_with_children

June 1, 2026

9

Elephants view

After several years, we returned to Sri Lanka and chose to stay at this hotel again for one night. It is a simple hotel with very friendly staff and a decent breakfast, but its greatest asset is the direct view of the river, where elephants can be seen. We truly enjoyed watching them from the hotel grounds and from the balcony of our room. This unique experience is what makes us happy to return.

A

Alfred John Christopher

family_with_children

June 1, 2026

10

We had an amazing stay at Hotel Elephant Park, Pinnawala. Without a doubt, this is one of the best hotels to experience the beauty of Pinnawala and watch the elephants bathing in the river. The view is absolutely stunning, and being able to enjoy a swim and a drink while watching the elephants was a truly unique and peaceful experience. The hotel itself was clean, comfortable, and perfectly located. A special thanks to the wonderful receptionist who welcomed and assisted us throughout our stay. Unfortunately, I can’t remember her name, but her kindness, professionalism, and warm hospitality made our visit even more memorable. If you’re looking for a relaxing getaway with breathtaking views and a one-of-a-kind elephant-watching experience, I highly recommend Hotel Elephant Park. A peaceful place to stay and create unforgettable memories. Thank you to the entire team for making our stay so enjoyable!

A

Adam

solo_traveller

June 1, 2026

10

Room Balcony overlooked the river where the Elephants bathe.

D

David

solo_traveller

May 31, 2026

9

Great location, right next to river and we're elephants go in ,staff were always willing to help

M

Manuel

family_with_children

May 29, 2026

9

The best views of Pinnawala

Great location, you’re just above the place where the elephants come to enjoy a bath in the river. The pool was perfect to stay fresh with awesome views! Restaurant food is great! Management was very accommodating and kind.

I

Ian

couple

May 21, 2026

10

Great Birthday surprise and stay with the orphaned elephants.

Location Location Location. From the moment we walked in the staff were very friendly and attentive. Special mention goes to Obama who looked after us and cheerful. I was surprised with a Birthday cake plus the location for breakfast in front of the Elephants. The infinity pool was perfect and we were served drinks by it. The view from the pool to the lake where the elephants swim and play was amazing. The upgraded room was tremendous with views from the balcony was outstanding.

M

Mario

solo_traveller

May 21, 2026

10

All perfekt

G

Gowtham G

family_with_children

May 21, 2026

10

Kudos to Andrew and team. We loved staying in the hotel and satisfied with your accommodation 😍😍🤝🤝 The river view from the balcony was so pleasing our eyes and had a chill time.

H

Hannah

couple

May 18, 2026

9

I would stay there again.

The best location in the elephant sanctuary. Really good value. The staff were very friendly and helpful.

Facilities

Activities

Walking tours, Tour or class about local culture, Cooking class

Food & Drink

Coffee house on site, Breakfast options, Restaurant, Bar, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits

General

Air conditioning, Non-smoking rooms, Family rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (all year), BBQ facilities, Garden, Terrace

Parking

Parking, Free parking, Street parking, Accessible parking, Parking on site

Pool and wellness

Swimming pool, Swimming Pool, Infinity pool, Pool with view, Pool/beach towels

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), ATM/cash machine on site, Ironing service, Car hire, Tour desk, Express check-in/check-out, Currency exchange, Airport shuttle, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Airport pick up, Airport drop off

Deluxe Double Room with Balcony-No River View

This room is equipped with a flat-screen satellite TV and a minibar. The en suite bathroom features a shower.

Max 3 guests 147 1 bedroom 1 bathroom
Deluxe Room with Pool View-No River View

This double room's special feature is the pool with a view. The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. Featuring a balcony, this double room also provides a wardrobe, an electric kettle and a TV with cable channels. The unit has 1 bed.

Max 3 guests 30 1 bedroom 1 bathroom
Superior Room with Balcony-No River View

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a wardrobe, an electric kettle, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max 4 guests 129 1 bedroom 1 bathroom
Deluxe Room with Balcony and River View

This room is equipped with a flat-screen satellite TV and a minibar. The en suite bathroom features a shower. This larger room offers river-views.

Max 3 guests 85 1 bedroom 1 bathroom
Superior Room with Balcony and River View

Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, a wardrobe and an electric kettle. The unit has 1 bed.

Max 4 guests 171 1 bedroom 1 bathroom
Deluxe Family Room with Balcony - River View

This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Max 5 guests 33 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 00:00
Check-outFrom 11:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 12:10 PM

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