Ostal Pau Universite - Sure Hotel Collection by Best Western
38 rue Ronsard
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Why people book this hotel
“The location was good”
“Excellent location, relatively easy to find, would use again”
“Lovely staff always willing to help”
“The receptionist was very helpful and polite”
“and quiet room”
“Having a bedroom on the ground floor with direct access to our car was convenien…”
“Very friendly staff, clean”
“Room very clean, bathroom perfect”
“The breakfast was varied and plentiful”
“Nice Breakfast , friendly helpful staff”
“The hôtel is well located and with a free parking”
“Good Parking Good location”
Overview
Set in Pau and with Zénith-Pau reachable within 2.2 km, Ostal Pau Universite - Sure Hotel Collection by Best Western offers express check-in and check-out, allergy-free rooms, a restaurant, free WiFi and a garden. Boasting family rooms, this property also provides guests with a terrace. Local points of interest like Palais Beaumont and IFP Training - Pau are reachable within 2.9 km and 1 km, respectively. All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, a hairdryer and a desk. At the hotel all rooms include a wardrobe and a private bathroom. Continental and buffet breakfast options are available every morning at Ostal Pau Universite - Sure Hotel Collection by Best Western. Popular points of interest near the accommodation include Palais des Sports de Pau, Univerdis and ESC Pau. The nearest airport is Pau Pyrénées Airport, 8 km from Ostal Pau Universite - Sure Hotel Collection by Best Western.
Traveller reviews
Werner J.H.
solo_traveller
June 9, 2026
“No stay, I could not check in.”
Reception was closed. I went to another hotel.
Carole
solo_traveller
April 24, 2026
Very friendly staff, clean.and quiet room. The hôtel is well located and with a free parking.
Nicholas
couple
March 15, 2026
“Convenient and pleasant overnight stop”
The location was good. Having a bedroom on the ground floor with direct access to our car was convenient. Bed was comfortable. The breakfast was varied and plentiful.
Janet
couple
March 12, 2026
“Would recommend”
Excellent location, relatively easy to find, would use again
Fafta
extended_group
March 9, 2026
“Smooth transaction”
Location
Christine Wilson
couple
January 20, 2026
Walking distance to many bars and restaurants. The restaurant next door was excellent. Room very clean, bathroom perfect.
Anthony
family_with_children
November 6, 2025
“Cosy Bedroom in a beautiful suburb”
We especially liked the facilities, the personnel was very nice and the room was clean. It was also very well located and near most public transport which facilitated our travel.
Katarzyna
family_with_children
October 18, 2025
“Comfortable hotel and professional staff”
Quiet, clean and comfortable hotel. Lovely staff always willing to help.
Carol
couple
October 14, 2025
“Would not stay here again.”
The receptionist was very helpful and polite
Martin
couple
October 11, 2025
Nice Breakfast , friendly helpful staff. Good Parking Good location
Tomohiro
family_with_children
July 19, 2025
Good location to the city center. Supermarket is nearby. Friendly and kind staffs. Fridge and microwave are available in the room.
Joanne
couple
July 16, 2025
The staff were SO friendly and helpful! The coffee also excellent. Thank you.
Laura
couple
May 22, 2025
“The best staff”
The staff, they really go out of your way to help you and make things easier for you. Thank you so much! Everything was imaculately clean, the beds are comfy, all in all great value for money!
Mohammed
solo_traveller
May 15, 2025
Location
Anthony
couple
May 3, 2025
“Had a great time!”
Didn’t have breakfast
Eva
couple
April 11, 2025
Wonderful!
Sudipta Tapan
solo_traveller
April 1, 2025
“Very comfortable small hotel with great stuff.”
The cleanliness and friendly behaviour of the stuff
Jason
solo_traveller
January 28, 2025
“Very welcoming.”
Joanne, the receptionist, was very pleasant and helpful. After a long motorbike ride there, she could not do enough to make me feel welcome. The room was clean and the bed was sooo comfortable. Would wholly recommend this hotel.
Papin
solo_traveller
December 16, 2024
Very Good
Carole
couple
October 17, 2024
“I thought this hotel offered good value for money in an ideal location for a short visit to Pau.”
For me the standout feature of this hotel was its location. It was easy to access by car, but also had excellent public transport connections to the city via the F bus line. It was close to restaurants, fuel station and a hypermarket.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink
Activities
Walking tours
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Coffee house on site, Breakfast options, Kid meals, Restaurant, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Soundproof rooms, Heating, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Minimarket on site
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture
Parking
Accessible parking, Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Check-in kiosk in the lobby, Lockbox key collection at the property, Lockbox key collection near the property
Services
Express check-in/check-out, Fax/photocopying, Luggage storage, Barber/beauty shop, Meeting/banquet facilities, Pet bowls, Vending machine (drinks), Vending machine (snacks), Daily housekeeping
Family Adjoining Rooms with One Double and Two Single Beds
The family room features air conditioning and a tea and coffee maker. The unit has 3 beds.
Family Room with One Queen and Two Single Beds
The family room offers air conditioning and a tea and coffee maker. The unit has 3 beds.
Standard Family Room with One Double and One Single Bed
The family room offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
Comfort Double Room
The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Comfort Queen Room
The double room offers air conditioning and a tea and coffee maker. The unit offers 1 bed.
Standard Double Room - Non-Smoking
The double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
Standard Queen Room - Ground Floor/Non-Smoking
The double room features air conditioning and a tea and coffee maker. The unit has 2 beds.
Hotel Policies
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