El Retiro - Luxurious Getaway with Amazing Views
2357 North Viminal Road
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Overview
Set in Palm Springs, El Retiro - Luxurious Getaway with Amazing Views provides accommodation with private pool, free WiFi and free private parking for guests who drive. The property features pool views and is 3.4 km from Escena Golf Club and 4.3 km from Palm Springs Visitor Center. On clear days, guests can head outside to enjoy the holiday home's outdoor fireplace or simply kick back and relax. The spacious holiday home comes with 3 bedrooms, 2 bathrooms, bed linen, towels, a flat-screen TV, a dining area, a fully equipped kitchen, and a patio with mountain views. The air-conditioned holiday home also offers a seating area, washing machine and 2 bathrooms with a hot tub and a shower. For added privacy, the accommodation has a private entrance and is protected by full-day security. The holiday home has a picnic area where you can spend a day out in the open. Palm Springs Convention Center is 4.6 km from the holiday home, while O'Donald Golf Course is 6.1 km away. The nearest airport is Palm Springs International Airport, 1 km from El Retiro - Luxurious Getaway with Amazing Views.
Traveller reviews
Darrell
solo_traveller
December 26, 2023
“We do not recommend APEK rentals.”
We recently stayed 3 nights at El Retiro, Dec 2023 and found the entire stay fraught with problems. There were three main areas of concern. First, it took 24 hours before we could get the television to work and it required the property managers at APEK Rentals to re-program the television remotely. Secondly, the jacuzzi, prominently mentioned in the advertisement, never worked. We called multiple times about the jacuzzi and the two individuals listed as property managers, ‘Joshua and Marshall’ did absolutely nothing to address the issue. Thirdly and most significantly, there was no way to control the temperature or the fan in the house. As a result, the ambient temperature in the house was approximately 62 degrees F with the fan blasting cold air through all the vents including the main vents in the bedroom. The result was we needed to sleep with our street clothes on. Again, the property managers did nothing when informed of this. After our stay ended, we wrote to the property managers asking for partial compensation for these major inconveniences. We heard nothing in response. Perhaps their business model is that dissatisfied customers should be simply ignored.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies
General
WiFi available in all areas, Pets allowed, Non-smoking rooms, Non-smoking throughout, Air conditioning
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor pool, BBQ facilities, Garden, Outdoor pool (all year), Outdoor furniture, Picnic area, Outdoor fireplace
Parking
Parking, Parking on site, Private parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available
Pool and wellness
Swimming Pool, Swimming pool
Safety & security
24-hour security, Security alarm, Smoke alarms, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Services
Luggage storage, Private check-in/check-out
Hotel Policies
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