“Clean nice hotel with great views”

The view from the rooms is beautiful. Hotel was clean people were nice. The beach was great as we had chairs and an embrella included with the room. Rooms are comfortable and clean

“Breathtaking views”

The view from the room, and spacious rooms also very clean

Location Comfortable beds Clean rooms Friendly staff

“Great views”

Beautiful view, comfy bed

“So relaxing! Great food, beautiful!”

Loved it such a nice beachy vibe

“Clean nice hotel with great views”

The view from the rooms is beautiful. Hotel was clean people were nice. The beach was great as we had chairs and an embrella included with the room. Rooms are comfortable and clean

Avoid this hotel at all costs — worst experience in 15+ years of global travel I’ve been a frequent traveler for over 15 years, both for work and with my family. As a Genius Level 3 member, I use Booking regularly and stay in hotels at least once a week around the world. Never in all these years have I left a negative review — even in complicated situations, hotel staff have always found ways to resolve issues professionally and respectfully. Unfortunately, this hotel was an absolute exception — and I’m writing this review to warn other travelers: staying here may completely ruin your trip. Poor communication before arrival I emailed the hotel on Thursday asking for a baby crib. On Friday, I received a reply saying the responsible staff member was on vacation and was given another email address. I emailed that address as well — and never received any response. This already raised red flags. Check-in chaos We arrived early on Saturday around 2:00 PM (check-in starts at 4:00 PM), traveling with two small children. I reconfirmed our need for a crib and asked if we could be checked in early if the room became available. The front desk promised to call once the room was ready — they never did. Eventually, I returned myself and was told the room was ready. However, upon entering it, I was shocked to see that the “Ocean View” room I had paid extra for had a direct view of industrial HVAC and ventilation systems. I’ve attached photos to show the reality. Management response — indifferent and disrespectful I returned to reception and was passed between several staff members before finally speaking to the manager. Despite check-in only just beginning and rooms still becoming available, he flatly told me that nothing could be done and that all rooms were taken.

“Very relaxed great value.could do with live music/dj”

Location

“Good location, clean and tidy hotel, friendly staff”

Good location

“not value for money and this definely is not a hilton property for usd 440/room”

beach

“It was perfect.”

I enjoyed the beach. I loved the ocean front view. The food was amazing. The staff was super helpful. The location was perfect. Parking was a breeze. The smell Of the hotel is refreshing. The pool was amazing.