Doña Esther Otavalo
Juan Montalvo 444 y Bolivar
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Why people book this hotel
“It was comfortable, welcoming, the restaurant had a terrific menu with delicious…”
“Adriana was very attentive and helpful for furder activities”
“Lovely old building in a quiet corner of the town- near the main square”
“Rooms comfortable”
“Great location and facilities and the staff were exceptionally kind and helpful”
“Clean and simple but relaxing , next to the main square and walking distance to …”
“The staff were very friendly and efficient, the room was clean”
“The room was very clean and comfortable, the shower was very good”
“Good breakfast 😋”
“Breakfast basic but good enough to start the day”
“Room was a reasonable size; hot water was a bit limited when there were lots of …”
Overview
Doña Esther Otavalo offers accommodation in Otavalo. Guests can enjoy the on-site restaurant. A daily breakfast is served. Certain units have a seating area for your convenience. A terrace or balcony are featured in certain rooms. Rooms have a private bathroom fitted with a shower. All rooms are situated around an inner courtyard. Doña Esther Otavalo features free WiFi . There is a 24-hour front desk at the property. Ibarra is 21 km from Doña Esther Otavalo, while Quito is 51 km from the property. The nearest airport is Quito Mariscal Sucre International Airport, 41 km from Doña Esther Otavalo.
Traveller reviews
Helen
couple
February 5, 2026
“An outstanding place to stay”
We loved everything about this Hotel. It was comfortable, welcoming, the restaurant had a terrific menu with delicious food and the Hotel team were extremely friendly and welcoming.
Stacy
solo_traveller
February 4, 2026
“I felt wonderfully welcomed and the staff went out of their way to be super helpful.”
Great location and facilities and the staff were exceptionally kind and helpful
Jill65
couple
January 27, 2026
“Lovely place and great location”
The staff were very friendly and efficient, the room was clean. We loved the old building with the courtyard in the middle. The restaurant was also great - loved the wood fired pizzas
Gabriel
couple
September 20, 2025
“Rustic hotel in central area”
Very nice patio and rustic hotel with lovely areas. Clean and simple but relaxing , next to the main square and walking distance to the poncho market and food market. Adriana was very attentive and helpful for furder activities. Thanks a lot!. Good breakfast 😋
Kathryn
couple
October 20, 2024
“Lovely old property”
Lovely old building in a quiet corner of the town- near the main square. Staff were lovely and friendly and helpful with our bags.
Susan
family_with_children
September 28, 2024
“One night stay Otavalo”
Location was good everything was in walking distance. Restuarant was really good. Rooms comfortable.
Marks
extended_group
April 22, 2024
“Lovely guesthouse in Otovalo”
Authentic guesthouse in the middle of Otovalo. Nice views from the rooftop to the mountains around. Traditional design in rooms - very nice. Breakfast basic but good enough to start the day.
Blanca
couple
September 10, 2023
“Beautiful and comfortable hotel, lovely staff”
Beautiful hotel. The room was very clean and comfortable, the shower was very good. The staff were very kind and helpful. The Restaurant was also very good. We also did our laundry there and it was very efficient. We recommend this hotel.
Rekow
extended_group
August 28, 2023
“We had a wonderful stay and the staff and food was excellent!”
The breakfasts were very good as were the evening meals we had!
Thomas
solo_traveller
July 1, 2023
“Nice hotel but not made for single travellers”
Guest
family_with_children
April 9, 2023
“good central location to visit Oravalo”
the central location
Michael
family_with_children
November 27, 2022
“overall good and suited our requirements on tis occasion”
Staff were delightful and helpful. Room was a reasonable size; hot water was a bit limited when there were lots of guests in the hotel and one of our rooms was close to the kitchen vent and was a bit smelly during breakfast cooking. nice rooftop area to sit outside.
Sylvain
family_with_children
October 17, 2022
Welcoming, authentic and confortable hotel. Hot shower, good wifi. The main advantage of that hotel is its restaurant. I ate there for 3 nights and everything was good. It's nice to just have to go down to the restaurant after a day of activities. No need to get out. The offer of good restaurants is not very large in Otavalo.
Mario
family_with_children
October 13, 2022
“Nice place but small uncomfortable room.”
-The staff was very nice -Best breakfeast in 6 weeks of traveling -Shower has very hot water and very good pressure -Good location
TANYA
family_with_children
September 28, 2022
Little gem with cosy athmosphe with traditional decor, which made us feel the authentic experience of Otavalo. Staff very friendly, efficient, and accommodating.
Lisa
couple
September 13, 2022
“Great location, nice restaurant and friendly helpful staff”
location good, very nice staff restaurant was good. clean room
Anna
couple
September 10, 2022
great location. the friendliest and kindest staff. excellent restaurant. a little oasis in Otavalo.
COURTNEY
solo_traveller
June 7, 2022
“Friendly, Basic, Convenient”
My primary reason for visiting Otavalo was the Saturday morning Poncho Market and Dona Esther is located at a short distance from there. The Dutch couple who own the place are helpful and friendly, as are the staff, although few speak English. Wendy, the owner, had a small electric heater put in my room, which I really appreciated.
KATERINE
extended_group
May 16, 2022
“I will recomend it to stay for few days.”
I like the service and the cleaness of the whole hotel. I love the breakfast, very good options.
anne
solo_traveller
February 26, 2022
very warm welcome! a good restaurant!
Facilities
Activities
Hiking, Horse riding
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Special diet menus (on request), Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Indoor fireplace, Pets allowed, Non-smoking rooms, Family rooms, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Garden, Terrace, Outdoor furniture
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service
Safety & security
Smoke alarms, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Airport shuttle, Laundry, Room service, 24-hour front desk, Ironing service, Luggage storage, Packed lunches, Shuttle service
Transport
Airport pick up, Airport drop off
Double Room with Private Bathroom
This double room has a double bed, views of the garden and a private bathroom. Some rooms feature a balcony with street view.
Triple Room with Private Bathroom
This triple room features garden views and a private bathroom.
Twin Room
This room features two beds, garden views and a private bathroom.
Premium Quadruple Room
This spacious top-floor room features a terrace, a seating area with fire place, a kitchenette with refrigerator and a private bathroom. Accommodates 4 maximum people.
Quadruple Room with Private Bathroom
The quadruple room features a washing machine, a seating area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.
Hotel Policies
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