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Doña Esther Otavalo

Hotel

Juan Montalvo 444 y Bolivar

hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

It was comfortable, welcoming, the restaurant had a terrific menu with delicious…

Adriana was very attentive and helpful for furder activities

Comfortable rooms
9 mentions

Lovely old building in a quiet corner of the town- near the main square

Rooms comfortable

Great location
8 mentions

Great location and facilities and the staff were exceptionally kind and helpful

Clean and simple but relaxing , next to the main square and walking distance to …

Clean rooms
5 mentions

The staff were very friendly and efficient, the room was clean

The room was very clean and comfortable, the shower was very good

Breakfast available
5 mentions

Good breakfast 😋

Breakfast basic but good enough to start the day

Good value
1 mentions

Room was a reasonable size; hot water was a bit limited when there were lots of …

Overview

Doña Esther Otavalo offers accommodation in Otavalo. Guests can enjoy the on-site restaurant. A daily breakfast is served. Certain units have a seating area for your convenience. A terrace or balcony are featured in certain rooms. Rooms have a private bathroom fitted with a shower. All rooms are situated around an inner courtyard. Doña Esther Otavalo features free WiFi . There is a 24-hour front desk at the property. Ibarra is 21 km from Doña Esther Otavalo, while Quito is 51 km from the property. The nearest airport is Quito Mariscal Sucre International Airport, 41 km from Doña Esther Otavalo.

Traveller reviews

H

Helen

couple

February 5, 2026

10

An outstanding place to stay

We loved everything about this Hotel. It was comfortable, welcoming, the restaurant had a terrific menu with delicious food and the Hotel team were extremely friendly and welcoming.

S

Stacy

solo_traveller

February 4, 2026

10

I felt wonderfully welcomed and the staff went out of their way to be super helpful.

Great location and facilities and the staff were exceptionally kind and helpful

J

Jill65

couple

January 27, 2026

9

Lovely place and great location

The staff were very friendly and efficient, the room was clean. We loved the old building with the courtyard in the middle. The restaurant was also great - loved the wood fired pizzas

G

Gabriel

couple

September 20, 2025

9

Rustic hotel in central area

Very nice patio and rustic hotel with lovely areas. Clean and simple but relaxing , next to the main square and walking distance to the poncho market and food market. Adriana was very attentive and helpful for furder activities. Thanks a lot!. Good breakfast 😋

K

Kathryn

couple

October 20, 2024

7

Lovely old property

Lovely old building in a quiet corner of the town- near the main square. Staff were lovely and friendly and helpful with our bags.

S

Susan

family_with_children

September 28, 2024

8

One night stay Otavalo

Location was good everything was in walking distance. Restuarant was really good. Rooms comfortable.

M

Marks

extended_group

April 22, 2024

10

Lovely guesthouse in Otovalo

Authentic guesthouse in the middle of Otovalo. Nice views from the rooftop to the mountains around. Traditional design in rooms - very nice. Breakfast basic but good enough to start the day.

B

Blanca

couple

September 10, 2023

8

Beautiful and comfortable hotel, lovely staff

Beautiful hotel. The room was very clean and comfortable, the shower was very good. The staff were very kind and helpful. The Restaurant was also very good. We also did our laundry there and it was very efficient. We recommend this hotel.

R

Rekow

extended_group

August 28, 2023

9

We had a wonderful stay and the staff and food was excellent!

The breakfasts were very good as were the evening meals we had!

T

Thomas

solo_traveller

July 1, 2023

8

Nice hotel but not made for single travellers

S

Guest

family_with_children

April 9, 2023

8

good central location to visit Oravalo

the central location

M

Michael

family_with_children

November 27, 2022

8

overall good and suited our requirements on tis occasion

Staff were delightful and helpful. Room was a reasonable size; hot water was a bit limited when there were lots of guests in the hotel and one of our rooms was close to the kitchen vent and was a bit smelly during breakfast cooking. nice rooftop area to sit outside.

S

Sylvain

family_with_children

October 17, 2022

8

Welcoming, authentic and confortable hotel. Hot shower, good wifi. The main advantage of that hotel is its restaurant. I ate there for 3 nights and everything was good. It's nice to just have to go down to the restaurant after a day of activities. No need to get out. The offer of good restaurants is not very large in Otavalo.

M

Mario

family_with_children

October 13, 2022

8

Nice place but small uncomfortable room.

-The staff was very nice -Best breakfeast in 6 weeks of traveling -Shower has very hot water and very good pressure -Good location

T

TANYA

family_with_children

September 28, 2022

8

Little gem with cosy athmosphe with traditional decor, which made us feel the authentic experience of Otavalo. Staff very friendly, efficient, and accommodating.

L

Lisa

couple

September 13, 2022

8

Great location, nice restaurant and friendly helpful staff

location good, very nice staff restaurant was good. clean room

A

Anna

couple

September 10, 2022

10

great location. the friendliest and kindest staff. excellent restaurant. a little oasis in Otavalo.

C

COURTNEY

solo_traveller

June 7, 2022

8

Friendly, Basic, Convenient

My primary reason for visiting Otavalo was the Saturday morning Poncho Market and Dona Esther is located at a short distance from there. The Dutch couple who own the place are helpful and friendly, as are the staff, although few speak English. Wendy, the owner, had a small electric heater put in my room, which I really appreciated.

K

KATERINE

extended_group

May 16, 2022

7

I will recomend it to stay for few days.

I like the service and the cleaness of the whole hotel. I love the breakfast, very good options.

A

anne

solo_traveller

February 26, 2022

9

very warm welcome! a good restaurant!

Facilities

Activities

Hiking, Horse riding

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Special diet menus (on request), Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Indoor fireplace, Pets allowed, Non-smoking rooms, Family rooms, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Garden, Terrace, Outdoor furniture

Physical distancing

Cashless payment available, Physical distancing rules followed, Mobile app for room service

Safety & security

Smoke alarms, Fire extinguishers

Safety features

Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Airport shuttle, Laundry, Room service, 24-hour front desk, Ironing service, Luggage storage, Packed lunches, Shuttle service

Transport

Airport pick up, Airport drop off

Double Room with Private Bathroom

This double room has a double bed, views of the garden and a private bathroom. Some rooms feature a balcony with street view.

Max 2 guests 19 1 bedroom 1 bathroom
Triple Room with Private Bathroom

This triple room features garden views and a private bathroom.

Max 3 guests 30 1 bedroom 1 bathroom
Twin Room

This room features two beds, garden views and a private bathroom.

Max 2 guests 23 1 bedroom 1 bathroom
Premium Quadruple Room

This spacious top-floor room features a terrace, a seating area with fire place, a kitchenette with refrigerator and a private bathroom. Accommodates 4 maximum people.

Max 5 guests 35 1 bedroom 1 bathroom
Quadruple Room with Private Bathroom

The quadruple room features a washing machine, a seating area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.

Max 4 guests 27 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 13:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the restaurant is closed on Monday evenings. All tourists need a medical travel insurance during their time traveling in Ecuador as of Feb 1, 2018.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 8:59 AM

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Doña Esther Otavalo - 0 Star Hotel in Otavalo