Stay`sOTARU
Otaru-Ku Aioi-Cho 1-9 Stay`s OTARU
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Why people book this hotel
“The room is clean, big and with a nice view”
“The room is big”
“The apartment is very clean and spacious”
“Room was clean and spacious and the staff were really friendly and welcoming”
“Very friendly and welcoming team at the reception”
“The receptionist is also very friendly”
“Staffs are friendly and location is near to the shopping street”
“The location is near to main area but it’s an uphill walk”
“Location, spacious, free parking just outside”
“I accidentally left my camera tripod in their parking lot”
“Value of money”
Overview
Set within 16 km of Otarushi Zenibako City Center and 35 km of Sapporo Station, Stay`sOTARU offers rooms in Otaru. Featuring a terrace, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking and is located 1.7 km from Otaru Station. All units are equipped with a fridge, microwave, a kettle, a bidet, free toiletries and a wardrobe. The hotel provides certain rooms with city views, and each room is equipped with a balcony. At Stay`sOTARU every room is equipped with bed linen and towels. The accommodation offers a hot tub. Shin-Sapporo Station is 47 km from Stay`sOTARU, while Otaru Canal Park is 2.3 km away. The nearest airport is Okadama Airport, 37 km from the hotel.
Traveller reviews
Liling
family_with_children
June 12, 2026
“Spacious and clean”
Very friendly and welcoming team at the reception. The apartment is very clean and spacious.
Liling
family_with_children
June 12, 2026
“Comfortable stay in good location”
Room was clean and spacious and the staff were really friendly and welcoming.
MEEI FANG
family_with_children
June 8, 2026
The room is clean, big and with a nice view. Staffs are friendly and location is near to the shopping street.
joo kheng
family_with_children
June 3, 2026
The room is big . However the beds were too soft for my liking. The rooms are very clean and they even provide hanging rack and also water and snacks in the lobby. The receptionist is also very friendly. The location is near to main area but it’s an uphill walk.
Han Seah
extended_group
June 2, 2026
“Amazing Otaru town. Beautiful”
Close proximity to the walking street. Huge apartment with full kitchen.
Amelyn Chong
solo_traveller
May 29, 2026
Value of money
Bee Leng Iris
solo_traveller
May 18, 2026
“Very clean and comfortable”
Super clean and well maintained.
Yu Ming
extended_group
May 17, 2026
Every one
C M S L
solo_traveller
May 7, 2026
Quiet neighbourhood. Clean and relatively newer. Good facilities. Good customer services.
May CY
couple
May 4, 2026
“Relaxing and comfortable”
Location, spacious, free parking just outside
Daniel
couple
April 16, 2026
Spacious room, good amenities and kitchen stuff. Decent wardrobe and bathroom. Has a washer dryer combo as well. Walking distance to main street/downtown.
DI
extended_group
March 22, 2026
“very good room condition but a little far from station”
The room is very spacious and well-equipped, and it also has a washing machine in the room.
Choi
couple
March 19, 2026
“Room was comfortable and equipped with washer & dryer machine.”
Helpful staff on the check in assistance.
育琛
extended_group
March 14, 2026
“I had an incredible stay at Stay's OTARU, but what truly amazed me was their exceptional service after I checked out”
I had an incredible stay at Stay's OTARU, but what truly amazed me was their exceptional service after I checked out. I accidentally left my camera tripod in their parking lot. When I contacted the hotel, the staff was extremely helpful and responsive. Most incredibly, the owner personally drove all the way from Otaru to Sapporo to deliver the tripod to my next accommodation because they knew I was flying back to Taiwan soon. I have never experienced such kindness and dedication from a hotel before. The room was clean and comfortable, but it is the people and their way to treat customers that make this place truly special. I highly recommend Stay's OTARU to anyone visiting Hokkaido. They truly care about their guests! Thank you again for saving my trip.
paige
couple
March 9, 2026
The cooking amenities were very impressive, the space was very accomodating and large too. Lots of space for our bags. The location is fairly good too and heating very efficient.
Mark
extended_group
March 8, 2026
“Would stay again”
Staff were super
Skye Frost
family_with_children
March 7, 2026
“Perfect place to stay”
Such a great location, easy to walk to the main street (we stayed during winter/snow). The staff were very friendly and welcoming, check-in/out was very easy. The room itself was amazing; we had a beautiful, uninterrupted view of the harbour. The layout of the room made moving around effortless, yet it still felt cosy. The heating worked exceptionally well. It was great having the little kitchen too; the fridge was a good size, we cooked breakfast every morning and had a few dinners in too.
Sven
couple
February 22, 2026
“I loved the clean and modern appartement and the staff is super friendly! Also, they speak really good english, so that”
Big, clean rooms, and a nice view.
Luca
couple
February 20, 2026
All perfect. We got a free room upgrade.
Khor
extended_group
February 17, 2026
Good location and environment Clean and comfortable
Facilities
Activities
Hot tub/Jacuzzi
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Heating, Lift, Non-smoking throughout, Air conditioning, Non-smoking rooms, Family rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Terrace
Parking
Free parking, Parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Meeting/banquet facilities, Business centre, Laundry, Vending machine (drinks), Express check-in/check-out
Family Room with Sea View
This family room features a hot tub. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned family room features a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as sea views. The unit has 3 beds.
Double Room
This double room's standout feature is the hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as mountain views. The unit has 1 bed.
Double Room with Balcony and Sea View
This double room's special feature is the hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as sea views. The unit offers 1 bed.
Superior Double or Twin Room with Mountain View
Guests will have a special experience as this twin/double room provides a hot tub. The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned twin/double room offers a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as mountain views. The unit offers 3 beds.
Standard Twin Room
This twin room provides a hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned twin room offers a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as mountain views. The unit has 2 beds.
Standard Twin Room with Sea View
This twin room features a hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned twin room features a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as sea views. The unit has 2 beds.
Japanese-Style Quadruple Room
Guests will have a special experience as the quadruple room features a hot tub. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned quadruple room offers a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as sea views. The unit has 4 futons.
Quadruple Room
Guests will have a special experience as this quadruple room features a hot tub. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned quadruple room offers a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as sea views. The unit offers 4 beds.
Quadruple Room with Sea View
This quadruple room features a hot tub. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned quadruple room features a flat-screen TV with streaming services, a washing machine, tatami, soundproof walls as well as sea views. The unit has 2 beds.
Hotel Policies
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