Hôtel & Spa Château de l'ile
4, Quai Heydt
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Why people book this hotel
“Amazing place, amazing staff always very friendly and awesome breakfast”
“Apart from the room error, all staff members were very friendly and helpful”
“Very spacious, light and well-furnitured room”
“I like rooms, atmosphere, breakfast (10/10), friendly stuff”
“Nice restaurant and an excellent breakfast”
“Friendly staff, well appointed clean rooms, great breakfast buffet”
“Breakfast was great, and the location near the eiver is wonderful and relaxing”
“Really peaceful location with backers and patisserie just around the corner”
“Although rooms were disappointing for 5^ hotel, they were decorated warmly, com…”
“Old but very nicely furnished and clean rooms”
“Really nice hotel with big and clean rooms, super friendly staff and free parkin…”
Overview
Set in a large park on the banks of the Ill River, this authentic 19th-century Château offers a sauna and massage treatments. The Chateau de l'Ile blends traditional Alsatian architecture with modern comforts. Guest rooms are elegant and air conditioned. Guests have access to free Wi-Fi and some rooms boast a private balcony. Enjoy regional and traditional cuisine in the restaurant. When the weather is warmer, guests are invited to dine on the terrace at the water’s edge. Chateau de l'Ile is 10 km from Strasbourg city centre. The hotel can provide a transfer to the Strasbourg TGV station or the Entzheim Airport, on request. For guests arriving by car, free private parking is available onsite.
Traveller reviews
Marco
family_with_children
March 9, 2024
Amazing place, amazing staff always very friendly and awesome breakfast. To repeat.
Ofer
family_with_children
February 24, 2024
Although rooms were disappointing for 5^ hotel, they were decorated warmly, comfortable, and clean. Breakfast was great, and the location near the eiver is wonderful and relaxing. Apart from the room error, all staff members were very friendly and helpful
Neil
solo_traveller
February 18, 2024
“The staff made this stay - the management/ owners have let them down very badly ket t”
This was a return visit and I was disappointed. A change of ownership has brought about a reduction of the quality of this once fabulous hotel.
Yuliia
couple
January 18, 2024
Very spacious, light and well-furnitured room . Staff is very attentive, professional and helpful.
Rupert
couple
January 3, 2024
“It was fine for a stop over, but not representative of the adverts, and not value for money.”
The food in the restaurant was great.
Daria
couple
January 3, 2024
I like rooms, atmosphere, breakfast (10/10), friendly stuff. Beautiful park 👌🏻
Priel
family_with_children
December 29, 2023
“Great chateau escape, French service.”
Great cute chateau for the family
berkin
family_with_children
December 24, 2023
“Very pleased, looking forward to visit again.”
Fascinating building located in the countryside, very warm welcome by the staff who provide help on everything. Old but very nicely furnished and clean rooms.
Oliver
couple
December 22, 2023
“Great spa get away”
Really peaceful location with backers and patisserie just around the corner. Spa was small but perfect when not too many guests
Peter
couple
December 6, 2023
I was worried when I booked, that this chateau might be a little run down and somewhat cold, given it was almost December when we stayed there. But I'm happy to say that we found the place very cosy and welcoming. We had a car and soon found that driving to Auchan at Baggersee to park and then taking the tram into Strasbourg was the best option, clearly many people do this. There is an excellent seafood restaurant (Le Percheron) nearby.
Sara
family_with_children
November 30, 2023
“Nice hotel”
Nora
family_with_children
November 29, 2023
“Very nice hotel! Thanks for the pleasant stay”
Really nice hotel with big and clean rooms, super friendly staff and free parking.
Edward
couple
November 10, 2023
“Food in restaurant was excellent, will definitely stay here again.”
Staff were very helpful and friendly
Abdulamir Almuhanna
couple
October 10, 2023
The surroundings were beautiful.
Susan
extended_group
September 12, 2023
“Nice short break. Will return again”
Nice location. Peaceful and quiet. Nice if you have a dog. Nice restaurant and an excellent breakfast. Staff were very helpful.
Patrick
family_with_children
August 26, 2023
“Nice stay”
Friendly staff, well appointed clean rooms, great breakfast buffet
Frank
family_with_children
August 18, 2023
“Stylish location with excellent food and wine”
Food and wine at the restaurant were excellent. Nice pool area. Rooms and furniture true to Chateau. Breakfast excellent.
Ahmed
family_with_children
August 18, 2023
Staff very kind
Kristian
family_with_children
August 9, 2023
Øl Om was Nice and the kids lovd the animals. The town allsow had a nice bakery. I be back
Tomasz
family_with_children
August 4, 2023
“Fine quit place”
room
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet
Activities
Evening entertainment, Badminton equipment, Beauty Services, Facial treatments, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa/wellness packages, Back massage, Full body massage, Fitness/spa locker rooms, Sauna, Spa and wellness centre, Massage, Billiards, Table tennis, Hiking, Cycling, Hammam, Walking tours, Tour or class about local culture, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & Drink
Kid meals, Special diet menus (on request), Snack bar, Wine/champagne, Fruits, Bar, Restaurant, Breakfast in the room, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Facilities for disabled guests, Family rooms, Non-smoking rooms, Pets allowed, Heating, Safety deposit box, Soundproof rooms, Lift, Non-smoking throughout, Air conditioning
Internet
Internet services
Outdoors
Sun terrace, Garden, Terrace, Outdoor furniture
Parking
Parking, Free parking, Parking garage, Accessible parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Pool/beach towels
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Concierge service, Daily housekeeping, Pet bowls, Express check-in/check-out, Valet parking, Packed lunches, Car hire, Fax/photocopying, Luggage storage, 24-hour front desk, Room service, Meeting/banquet facilities, Business centre, Babysitting/child services, Laundry, Dry cleaning, Ironing service
Family Room View on the River
Spacious and attic room, located on the 2nd floor (accessible by lift) ideal for a family (2 adults and 2 children) or 3 adults. Relaxing view of the wooded banks of the ILL.
Classic Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Deluxe Room
Elegant and spacious room, located in the historic part of the Castle (accessible only by stairs). Its high ceilings and moldings reflect the bourgeois atmosphere of the residence.
Superior Double Room with Balcony
Bright room (accessible by lift), with a balcony equipped with a table and two chairs, ideal for having breakfast or relaxing in the sun. View overlooking the Jardin du Curé or the wooded banks of the ILL.
Tradition Room with View River or Village
Cozy and bright room (some are attic) offering a green panorama on the wooded banks of the Ill or the village. Accessible by elevator. Three bedrooms, located on the ground floor can accommodate people with reduced mobility.
Hotel Policies
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