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Hilton Odawara Resort & Spa

Resort

Nebukawa 583-1

hotel
hotel

Why people book this hotel

Friendly staff
7 mentions

Staff: Very professional and courteous, knowledgeable and helpful

Excellent service from all staff with smiles

Comfortable rooms
7 mentions

The second time we got an upgrade to an amazing suite with a seperate tatami roo…

Loved the room

Breakfast available
5 mentions

It was great facility The breakfast and dinner was amazing

Breakfast: Buffet style including English, and very attentive staff

Great location
4 mentions

Beautiful location, with good facilities that include a gym and public bath

The rooms I've, facilities and proximity to bus and train station

Pool
4 mentions

The swimming pools and onsen are amazing and super relaxing

pool was great and fitness cemter

Clean rooms
3 mentions

Room: Spacious, everything working as it should and very clean

Staff were lovely, room was clean and relatively comfortable

Overview

The Hilton Odawara Resort & Spa boasts 10 types of swimming pools, indoor and outdoor natural hot spring baths and many relaxation and recreation facilities. All rooms have panoramic views of the ocean while karaoke rooms and a children’s playground are on-site. Free shuttles run to/from Nebukawa and Odawara Station. Guests at Hilton Odawara Resort & Spa take studio exercise programs at the fitness centre, play a game of golf at the 18-hole course, or relax with a massage treatment. The hotel features indoor and open air hot spring baths, a bowling centre and a jogging track in lush nature. Concierge services are available and free WiFi is available at the lobby. The lobby lounge serves beverages and light meals daily, and a dessert buffet on the weekends, while Brasserie Flora serves breakfast and a themed lunch buffet, as well as a kaiseki (traditional multi-course) and Western course dinners and a wine buffet. Modern and cosy rooms come with sea views through floor-to-ceiling windows, comfortable beds and a seating area. Some have a balcony, and all rooms are fitted with an LCD TV, a fridge and a safe. Bathrobes and toiletries are provided. Hilton Odawara Resort & Spa offers a complimentary shuttle to/from Nebukawa Station in 5 minutes, and on weekdays only to/from Odawara Station in 20 minutes. Odawara Station offers a 20-minute train to Hakone and a 35-minute shinkansen bullet train to Tokyo Station. This hotel has been awarded the 2015 TripAdvisor Certificate of Excellence Award.

Traveller reviews

P

Parinaz

family_with_children

April 8, 2026

8

It was great facility The breakfast and dinner was amazing

S

Sunita

couple

April 7, 2026

10

It was brilliant property with so many activities to do

N

Nicholas Lee

couple

January 18, 2026

10

Excellent Hotel on All Levels

Price: Moderate / Reasonable for a 5-star Hotel €333/night for Superior Twin Room w/ Half Board. Staff: Very professional and courteous, knowledgeable and helpful. English-speaking abilities of staff in general very good too compared to other Hotels. Room: Spacious, everything working as it should and very clean. Did not use TV though. Very comfortable bed. "Japanese-style" bed & table area. Lighting: Excellent Lighting. 👌🏻 Access: Very good, lifts from ground level to all Rooms. Breakfast: Buffet style including English, and very attentive staff. Aesthetics: Very good WiFi: Very good and secure Security: Very good. Reception 24/7: Yes Parking: Ample free parking available Payment: Full Payment after stay, excellent. Other Hotels charge this well-ahead of stay.

I

Ikuo

solo_traveller

December 28, 2025

7

Disappointment in Dinner

Beautiful location, with good facilities that include a gym and public bath. We enjoyed there so much. Excellent service from all staff with smiles.

T

Trevor

couple

October 31, 2025

9

The rooms I've, facilities and proximity to bus and train station. Many food and drink Orion's nearby.

K

Kerry

couple

October 19, 2025

8

Nice but Pricey

Facilities were exceptional, they have catered for all ages with activities. Staff were lovely, room was clean and relatively comfortable. The Siene Spa was absolutely beautiful.

J

Jas79

family_with_children

October 14, 2025

10

Wow Great location, stunning views and close to mount fuji

S

Sonja

couple

April 18, 2025

9

Amazing hotel with spectacular views

The hotel is located on top of a hill with spectacular views over the ocean. The swimming pools and onsen are amazing and super relaxing. Staff is very helpful and super friendly. Breakfast is very nice although we would have loved to see a bit more Western food. We stayed there twice in ine week. The second time we got an upgrade to an amazing suite with a seperate tatami room.

O

Ow75

family_with_children

March 9, 2025

10

loved the place. perfect for families

Loved the room. Breakfast was delicious and very versatile .pool was great and fitness cemter.

C

Cher Lin Cheryl

couple

March 3, 2025

9

Beautiful sea view and comfortable stay

Hotel room is spacious and big. Gym is very big.

D

David

couple

December 6, 2024

9

A place to relax in comfort and to enjoy the gorgeous outdoors and indoors as well.

The spacious well-maintained grounds and facilities are quite welcoming ; despite being large the lobby is furnished with enough comfortable chairs ,sofas that rugs that somehow makes one warm and at home. The room was well equipped with a spacious bathroom.

L

Lindsay

couple

November 11, 2024

8

Very attentive and well-mannered staff. The breakfast and dinner option. Location - away from the crowds. Beautiful surroundings.

M

Margaretha

couple

October 10, 2024

10

Stay was too short but will come back when a next visit to Japan will occur

Very nice and attentive personnel. Wonderful swimmingpool(s)

L

Liong.S.

couple

April 3, 2024

10

Beyond 5 stars experience

I know Hilton has been providing excellent service in hospitality industry. Hilton Odawara did it even better this time! I was going to Osaka from Odawara and needed help to ship my luggage over to an unmanned apartment. Siyeon, Ito and Goto has been really helpful to make sure I know what to expect and what details needed and what I need to do for receiving my baggage. Thanks so much Hilton Odawara!

F

Frankie

family_with_children

March 27, 2024

10

Front Desk Manager Mr Kim is very good in his service, he answers all our queries. And help us and explains to us the hotel services and facilities

E

Evangeline

couple

December 8, 2023

8

It’s fairly good.

The resort is big and lots of things to do with family members.

K

Kourosh

family_with_children

November 3, 2023

9

Great resort with some unfair fees

The place and view and the hotel facilities.

K

Ken

family_with_children

September 24, 2023

9

good sports facility, nice view

A

Akiko

family_with_children

August 9, 2023

10

Enjoyed

The pool is awesome.

N

Nurit

couple

April 17, 2023

10

The hotel was very fancy, clean and with great facilites. The food was excellent and we really enjoyed our stay.

Facilities

Accessibility

Wheelchair accessible

Activities

Tennis equipment, Badminton equipment, Water park, Open-air bath, Public Bath, Mini golf, Indoor pool, Indoor pool (all year), Hot spring bath, Kids' club, Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Games room, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Karaoke, Bowling, Beauty Services, Facial treatments, Manicure, Pedicure, Body treatments, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Massage chair, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms

Entertainment and family services

Indoor play area

Food & Drink

Kid meals, Kid-friendly buffet, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options, Wine/champagne, Fruits, Coffee house on site

Food & drink safety

Physical distancing in dining areas, Delivered food is securely covered

General

Paid WiFi, Bicycle parking, Facilities for disabled guests, Family rooms, Non-smoking rooms, Pets allowed, Lift, Safety deposit box, Heating, Chapel/shrine, Minimarket on site, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Internet services, WiFi

Outdoors

Sun terrace, Outdoor pool (all year), Outdoor pool, Garden, Terrace, Picnic area

Parking

Parking, Free parking, Street parking, Accessible parking, Parking on site, Private parking

Pool and wellness

Heated pool, Pool/beach towels, Shallow end, Swimming pool, Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property

Self check-in

Digital key access

Services

Shuttle service, Pet basket, Pet bowls, Daily housekeeping, Concierge service, Shuttle service (free), Trouser press, Vending machine (drinks), Ironing service, Currency exchange, Express check-in/check-out, Fax/photocopying, Luggage storage, Room service, Meeting/banquet facilities, Business centre, Laundry, Dry cleaning, 24-hour front desk

Deluxe Room with Tatami Area (6 Adults)

This family room features a balcony and minibar.

Max 6 guests 54 1 bedroom0
Twin Room

The spacious air-conditioned double room provides a TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit offers 2 beds.

Max 2 guests 27 1 bedroom 1 bathroom
Hilton Corner Twin Room

The spacious air-conditioned triple room offers a TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit has 2 beds.

Max 3 guests 32 1 bedroom 1 bathroom
Hilton Superior Twin Room

This twin room has a balcony and minibar.

Max 3 guests 27 1 bedroom 1 bathroom
Double Room - Dog Friendly

This twin room has a tea/coffee maker and air conditioning. Please note that the weight limit is 18kg per dog. Please note it is necessary to submit the mad dog disease vaccination certificate and 5 or more vaccination certificates in the future.

Max 4 guests 54 1 bedroom0
Hilton Premium Suite

The spacious air-conditioned suite features a TV, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit has 1 bed.

Max 4 guests 6800
Japanese Corner Suite

The spacious air-conditioned suite provides a TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit offers 1 bed.

Max 4 guests 5900
Japanese Western Corner Suite

This family room features a balcony and minibar.

Max 6 guests 5900
Japanese Western Premium Suite

The spacious air-conditioned suite provides a TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.

Max 6 guests 6800
Junior Twin Suite

This suite features a flat-screen TV and air conditioning.

Max 3 guests 5400

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 10:41 AM

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