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Emerald Hotel & Restaurant

Hotel

Vuna rd, Tongatapu

Price unavailable
Price unavailable
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hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

Staff were good

Staff very friendly and helpful

Great location
9 mentions

It was close to town and also right across from the beach

The location of the property being central to Nuku’alofa

Clean rooms
3 mentions

Excellent staff and good cleaning everyday

The room was clean and comfortable

Comfortable rooms
3 mentions

aircon in our first room didnt work

Sadly I think we may have been given the worst room at the back of the hotel

Breakfast available
1 mentions

Breakfast was simple but adequate

Overview

Situated on the picturesque waterfront, Emerald Hotel & Restaurant is centrally located in Nuku‘alofa. Guests can enjoy Chinese cuisine from the on-site restaurant, or relax with a drink at the bar. Guests enjoy free unlimited WiFi. Emerald Hotel is just 2 minutes' walk from Talamahu Market Place and within 5 minutes' walk from the city centre. The Royal Palace is only 8 minutes' walk away. All rooms are air-conditioned and feature tea and coffee making facilities and a minibar. There is a private bathroom with free toiletries, a hairdryer and a shower. Guests have access to a shared lounge area with a TV. A tour desk, and a 24-hour front desk is available.

Traveller reviews

J

Jeppe

solo_traveller

June 12, 2026

4

Found other people’s old earplugs in the bed. Generally not clean

L

leiana

couple

May 21, 2026

7

Overall it was good , staff were very friendly.

It was close to town and also right across from the beach.

W

william

solo_traveller

April 22, 2026

7

Staff were good.. aircon in our first room didnt work. close to town, restaurants.

G

G D Edouard

family_with_children

February 21, 2026

8

Excellent staff and good cleaning everyday.

C

Catherine

couple

January 22, 2026

3

Would not stay here again or recommend it.

The location of the property being central to Nuku’alofa. Being on the waterfront.

V

Valerie

family_with_children

January 19, 2026

9

Enjoyable

Staff very friendly and helpful

P

Pam

couple

December 10, 2025

7

Our time in Tonga was enjoyable and memorable.

The location was good. It was central and easy to walk to markets, cafes, tourist information etc.

T

Takapuna

solo_traveller

November 21, 2025

3

I expected a Garden View as per the advertisement. Internet connection keeps dropping out

Average

C

Catherine

family_with_children

October 31, 2025

8

Hot water aircon

S

Guest

family_with_children

October 17, 2025

9

Enjoyable

Staff very friendly and helpful

A

Annah

solo_traveller

October 13, 2025

7

The Emerald Hotel offers a clean and friendly accom option in Nuku'alofa.

The room was clean and comfortable. Staff were friendly and helpful. Breakfast was simple but adequate. I appreciated that it was available. Hotel is central and an easy walk to town, cafe's and the marketi.

A

Andrew

couple

October 6, 2025

10

Totally enjoyable and comfortable and look to returning in the near future

Great location, great staff, very clean, great mattress

A

Amelia-jane

family_with_children

September 12, 2025

7

Staff was friendly! Really good location :)

C

courtney

family_with_children

July 28, 2025

7

Good location, staff were friendly and the bed was nice and big

Great location and aircon worked really well

J

Jill

couple

July 8, 2025

1

Not for me.

Nothing likable. Not like the photos online. Sadly I think we may have been given the worst room at the back of the hotel. Broken cupboard & fixtures in bathroom. No bedside lamps. No milk or spoon to make a cup of tea. Asking for milk appeared to be an inconvenience. No lift so be prepared to lift your suitcases up stairs or request ground floor.

P

Parag

solo_traveller

July 1, 2025

2

Quite bad

Location and staff

S

Siulolovao

couple

June 15, 2025

10

The view was breathtaking 😍

G

Geoffrey

solo_traveller

May 10, 2025

9

Location, and ease of moving to any place. Easy access to meeting venues and other recreational activities too. And a very peaceful neighborhood is another plus.

D

David

extended_group

May 7, 2025

9

I will come back and I love to stay in this hotel

Excellent and I did enjoy the staff hospitality

M

Mahe

family_with_children

May 1, 2025

10

Staff were very helpful and friendly.

Facilities

Activities

Golf course (within 3 km), Children's playground, Karaoke, Bicycle rental (additional charge), Beachfront, Beach

Food & Drink

Wine/champagne, Breakfast options, Special diet menus (on request), Breakfast in the room, Restaurant, Bar

General

Non-smoking rooms, Family rooms, Soundproof rooms, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Heating

Internet

WiFi, Free WiFi, Internet services

Parking

Parking on site, Private parking, Street parking, Accessible parking, Free parking, Parking

Physical distancing

Cashless payment available

Safety & security

24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, First aid kit available

Services

Shuttle service, Room service, Meeting/banquet facilities, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Currency exchange, Fax/photocopying, Luggage storage, Packed lunches, Car hire, Tour desk, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping

Transport

Airport pick up, Airport drop off

Executive King Room

The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max 3 guests 42 1 bedroom 1 bathroom
King Room with Garden View

This room is air-conditioned and offers a flat-screen TV. There is a private bathroom with free toiletries, a hairdryer and a shower.

Max 3 guests 20 1 bedroom 1 bathroom
King Room with Sea View

This air-conditioned room boasts sea views. The private bathroom offers free toiletries, a hairdryer and a shower.

Max 3 guests 20 1 bedroom 1 bathroom
Deluxe Twin Room

This air-conditioned room offers a flat-screen TV with cable channels. There is a private bathroom and a refrigerator.

Max 3 guests 25 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 10:00 until 10:30
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printTransfers are available to and fro Fua'amotu International Airport. These are charged USD 20 per person, each way. Please inform Emerald Hotel & Restaurant in advance if you want to use this service, using the contact details found on the booking confirmation. Please note that for 'breakfast included' accommodation, the breakfast provided is continental.
Last updated: Apr 11, 2024, 10:48 PM

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