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Alpeiner - Nature Resort Tirol

Hotel

Moos 15

hotel
hotel

Why people book this hotel

Friendly staff
12 mentions

Some dishes were great, some could have been tastier, dinner service was fast so…

Staff was helpful

Great location
7 mentions

The location and facilities are excellent, Petra the host holds this hotel toget…

I have been coming to this hotel for Years when skiing Stubai valley - good loca…

Comfortable rooms
7 mentions

Room vary based on what you book, good bed and quality of sleep though

As well a separate sauna section with different kind of saunas a relaxation room…

Pool
5 mentions

Haha There is a big Finnish sauna next to the pool and a jacuzzi

Best hotel in the area; the pool, the gym, the restaurant and the wine list

Clean rooms
3 mentions

The room was impeccably clean

Very nice and clean room with floor heating and amazing view

Breakfast available
3 mentions

Extremely comfortable beds with the option to choose the level of mattress hardn…

I had breakfast and dinner included, everything was very tasty

Overview

Surrounded by meadows and forests with many hiking trails, the 4-star superior hotel Alpeiner - Nature Resort Tirol is located at the foot of the Stubai Alps, a 5-minute walk from Neustift’s village centre and 100 metres from the Elfer Ski Lift. It offers a spa area with a large indoor pool, as well as a 300 m² natural swimming pond. The Alpeiner's spa facilities also include a Finnish sauna, an aromatic steam bath, hot tubs, a fitness room, and an infrared cabin. At an additional cost, guests can enjoy a wide range of massages and beauty treatments. A sport programme with different activities is offered each week. Free WiFi and wired internet access are available in the entire hotel. The children’s playroom features a 3D cinema and a PlayStation. A discounted shuttle service is available to Innsbruck Airport and Innsbruck Main Station. Free early check-in and late check-out are offered (subject to availability). From late May to mid-October, the Stubai Super Card is included in the rate. This card offers many free benefits and discounts, including free use of local cable cars and public transport in the valley and to Innsbruck.

Traveller reviews

M

Mathijs

family_with_children

March 20, 2026

10

Would do it again all over

Unbelievable stay for 5 night with an excellent gastronomic experience and a very high level hospitality

T

Tara

couple

February 1, 2026

6

Average stay this time

The location and facilities are excellent, Petra the host holds this hotel together, she is the face of the hotel and is incredible 👏

T

Tomas N

solo_traveller

December 8, 2025

9

Your solid gateway hotel for Stubai skiing

I have been coming to this hotel for Years when skiing Stubai valley - good location to access the glacier, nice pool, spa and saunas. I love the outside whirlpool in this hotel. Room vary based on what you book, good bed and quality of sleep though. Some dishes were great, some could have been tastier, dinner service was fast so if you a single skier like myself, you would love that compared to some other more luxurious hotels that have 5 course meals every night that drag on and on. If you look for a solid 4 star hotel, you cant go wrong with this one.

A

Agnes

couple

December 2, 2025

10

Top notch

Pretty much everything. Staff was helpful. Dog got a doggy blanket, bowls and bag of duck treats. We could go for an ease walk along the river. With a dog you can eat in the Wintergarten which is the best place to eat anyway. Our dog didn't want to leave. Haha There is a big Finnish sauna next to the pool and a jacuzzi. Open from 7 till 22:00. As well a separate sauna section with different kind of saunas a relaxation room with a view to the mountains. Open from 14:00 till 20:00. There common activities like sauna infusion and yoga aerobics, kino. I can imagine it is a great hotel for every season. There is a Mittagessen with soup, salad and dessert included in the half board. Room was great. Got tea, coffee.

D

Daniel

family_with_children

October 29, 2025

9

Outstanding

The food was exceptional every evening, and the service was outstanding. We also enjoyed the complimentary soup at lunch. The location couldn’t be better, offering breathtaking views. We really enjoyed the access to the spa area. The room was impeccably clean. The complimentary pass for the bus and lifts was a great surprise. Overall, excellent value for money — we would love to return.

D

Dror

couple

October 9, 2025

10

Highly recomm ended

Extremely comfortable beds with the option to choose the level of mattress hardness, a permanent table in the dining room, excellent breakfast, a highly efficient, professional, courteous staff, and happy to assist with any request, guaranteed adjacent parking, a variety of spa services, and two pools, indoor and outdoor.

Z

Zac

extended_group

June 16, 2025

10

cant wait to go back again

The owner and staff are a credit to any hotel. they were great and wish we stayed there longer

A

Alina

solo_traveller

April 23, 2025

10

Very nice and clean room with floor heating and amazing view. I had breakfast and dinner included, everything was very tasty.

W

william

family_with_children

April 12, 2025

10

Excellent family friendly spa hotel.

This is an excellent hotel. Family friendly and luxurious without being pretentious. All the staff are superb. From the moment we arrived until the time we left the staff were amazingly kind and generous to my family. Stunningly picturesque setting. We will return.

M

Maintenay

couple

March 21, 2025

9

Very good experience

Welness, confort

S

Susan

family_with_children

February 8, 2025

10

We rested and enjoyed our stay very much!

It’s luxurious but not stuffy. Everything is wonderful, the staff is super friendly, and the food is delicious.

T

Tara

couple

February 2, 2025

10

Excellent

Great location

S

Simon

couple

January 11, 2025

9

Everything especially breakfast, wellness, hotel facilities and staff.

L

Leonid

family_with_children

January 7, 2025

10

Expectations exceeded!

Expectations exceeded! Great place! Great everything!

B

bernardo

family_with_children

December 30, 2024

10

Nicest hotel in neustift

Best hotel in the area; the pool, the gym, the restaurant and the wine list !

T

Thomas

family_with_children

December 3, 2024

10

Perfect for early season skiing, 30 min drive to the glacier cabin

The hotel staff, restaurant, and the room size of the Luxury suite

P

Petr

solo_traveller

December 1, 2024

10

All was great good food,helpfull staff amazing welness

J

Julian

family_with_children

July 19, 2024

9

Excellent hotel for a family holiday

We loved our suite. The location is superb and the kids enjoyed the pool and kid area downstairs too.

F

Filer

couple

June 16, 2024

9

Very comfortable and clean. Staff very friendly and helpful

B

B.

family_with_children

April 13, 2024

10

Excellent stay!

Perfect place - good location, high standard, nice people, tasty food, everything as expected. Will definitely return.

Facilities

Accessibility

Wheelchair accessible

Activities

Kids' club, Horse riding, Mini golf, Indoor pool, Indoor pool (all year), Tennis court, Sauna, Fitness centre, Fishing, Skiing, Games room, Spa and wellness centre, Massage, Children's playground, Table tennis, Hot tub/Jacuzzi, Hiking, Cycling, Bowling, Hammam, Beauty Services, Facial treatments, Waxing services, Make up services, Manicure, Pedicure, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Movie nights, Walking tours, Bike tours, Live sport events (broadcast), Aerobics

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area, Kids' outdoor play equipment

Food & Drink

Kid meals, Kid-friendly buffet, Special diet menus (on request), Wine/champagne, Fruits, Breakfast in the room, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Bicycle parking, WiFi available in all areas, Pets allowed, Family rooms, Non-smoking rooms, Facilities for disabled guests, Soundproof rooms, Heating, Lift, Safety deposit box, Allergy-free room, Non-smoking throughout

Internet

Free WiFi, Internet services, WiFi

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (seasonal), Garden, Terrace, Outdoor furniture

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Pool/beach towels

Safety & security

Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property, Face masks for guests available

Services

Pet bowls, Shuttle service, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Concierge service, Shuttle service (additional charge), Luggage storage, Ironing service, Valet parking, Fax/photocopying, Tour desk, Room service, Airport shuttle, Business centre, Babysitting/child services, Laundry

Ski

Ski storage, Ski school, Ski pass vendor

Transport

Airport pick up, Airport drop off

Double Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Max 3 guests 25 1 bedroom 1 bathroom
Double Room

A room featuring a minibar with soft drinks, alcoholic drinks and snacks, a Nespresso coffee machine (free), a kettle and tea (free).

Max 2 guests 25 1 bedroom 1 bathroom
Economy Double Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as mountain views. The unit has 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom
Deluxe Double or Twin Room with Balcony

Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

Max 2 guests 25 1 bedroom 1 bathroom
Family Suite

This spacious suite comprises 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with mountain views, this suite also provides soundproof walls and a TV with cable channels. The unit offers 3 beds.

Max 4 guests 75 2 bedrooms 1 bathroom
Junior Suite

A suite featuring a minibar with soft drinks,alcoholic drinks and snacks, a Nespresso coffee machine (free), a kettle and tea (free). The suite can accommodate 1 to 4 guests and offers a mountain view, a balcony or a terrace, a bathroom with a shower and a bath tub, a sofa, a desk and a chair.

Max 4 guests 45 1 bedroom 1 bathroom
Luxury Suite with Sauna

Spacious suite featuring a balcony with mountain views, a private sauna, 3 bedrooms with King Size beds and adjacent bathrooms with a bathtub, a shower and a hairdryer, a living room with a sofa and a flat-screen TV, and a kitchen with a dining area. The unit comes with a fireplace and a private garden. Please note that children and extra beds rates might be higher for this room.

Max 6 guests 170 3 bedrooms 3 bathrooms
Standard Suite

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with lake views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.

Max 4 guests 70 1 bedroom 1 bathroom
Suite

A suite featuring a minibar with soft drinks,alcoholic drinks and snacks, a Nespresso coffee machine (free), a kettle and tea (free) and a flat-screen TV. The suite can accommodate 1 to 4 guests and offers a mountain view, a balcony or a terrace, a bathroom with a shower and a bath tub, a sofa, a desk and a chair. Some suites come with a fireplace, a dining table and a lounge.

Max 4 guests 75 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 21:00
Check-outFrom 07:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 9, 2024, 8:06 PM

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