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Holiday Inn - Nairobi Two Rivers Mall, an IHG Hotel

Hotel

Off Limuru Road

hotel
hotel

Why people book this hotel

Friendly staff
8 mentions

The staff were friendly and check-in/ check out seamless and the food was nice

Friendly staffs, very clean property

Great location
6 mentions

My highlights were the staff and the location

The location is perfect

Clean rooms
5 mentions

Staff were friendly the hotel was very clean

Cleaness

Breakfast available
5 mentions

The breakfast was amazing

Breakfast was included when i booked but finally i was told that it wasn’t so i …

Comfortable rooms
1 mentions

Great staff, thanks Margaret for the room service, making my night sweet in comf…

Overview

Situated in Two rivers mall, Holiday Inn Nairobi at Two Rivers is 4.6 km from United Nations and offers airport shuttle, a swimming pool and free WiFI. This property is located a short distance from shopping centres such as Village Market. The hotel has a fitness centre and a 24-hour front desk. The rooms in the hotel are fitted with a working table. The rooms include a private bathroom with a bath. All units at Holiday Inn Nairobi are fitted with a seating area. Guests at the accommodation can enjoy a buffet breakfast. Holiday Inn Nairobi offers a sun terrace. Jomo Kenyatta International Airport is 29 km from the property.

Traveller reviews

W

Wandera P. Steven

couple

May 29, 2026

10

Adorable

The breakfast was amazing. One of the best options I have had in any hotel I have been to. My highlights were the staff and the location. It is next to a mall, so you can pretty much get everything you need nearby! It is secure and serene. The front desk, the bar, the kitchen, and everyone who works there were kind and cheerful and always ready to assist. Loved every bit of it!

R

Ross

solo_traveller

May 25, 2026

8

Would book again

Staff were friendly the hotel was very clean.

L

Luvuyo

couple

May 21, 2026

9

Great And friendly people

Proximity to the shopping centre

S

Samiah

solo_traveller

May 20, 2026

5

It was okay

Cleaness

S

Simon

solo_traveller

May 18, 2026

6

No Karura view

The staff were friendly and check-in/ check out seamless and the food was nice.

B

Benjamin

family_with_children

May 11, 2026

9

Met our expectations in every way

They very good listeners to any concern and would respond and act immediately

M

Mbaruku

couple

May 9, 2026

10

Overall its very nice hotel.

Friendly staffs, very clean property

T

Tanapakion

solo_traveller

May 7, 2026

6

Breakfast was included when i booked but finally i was told that it wasn’t so i had to pay

G

Gusun

solo_traveller

April 16, 2026

10

Perfect

M

Mabin

couple

April 9, 2026

10

Had a fantastic weekend stay, perfect location and the staff were amazing :)

The location is perfect.

D

Deepti

family_with_children

April 8, 2026

10

Very friendly and helpful staff, excellent location and facilities. I also asked the hotel for a Tour guide for my safari trips and I had an excellent time. The guide was the best and I highly recommend booking a safari through the hotel.

S

Subbiah

family_with_children

April 7, 2026

10

They pack early breakfast for you. Gr8!!

S

Sophia

solo_traveller

March 23, 2026

10

Absolutely fantastic, fantastic staff and fantastic food would definitely recommend!

It was clean and fresh

J

Juliet

family_with_children

March 19, 2026

7

The location was great just next to the mall The breakfast option was fairly ok.

M

Mary

couple

March 15, 2026

10

The location is great to conduct business around the area. Everything you need is available at the mall, from food to laundy facilities.

V

VIMISHA HARKISHAN

solo_traveller

March 11, 2026

9

Friendly staff

J

Jean

solo_traveller

March 4, 2026

8

Great staff, thanks Margaret for the room service, making my night sweet in comfortable room,

M

Mwita

solo_traveller

February 23, 2026

10

Excellent

Ambiance, location

L

Lowiti

family_with_children

February 23, 2026

9

Everything

M

Mireille

family_with_children

February 10, 2026

8

Outstanding customer service: the staff was very nice and attentive. Cleanliness: the hotel was very clean. Decent breakfast included. Proximity to Two Rivers Mall meant easy access to kids entertainment and on NYE the hotel arranged a reserved area to see the fireworks. Security.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom

Activities

Evening entertainment, Fitness centre, Movie nights, Themed dinner nights, Happy hour, Live music/performance, Live sport events (broadcast), Fitness

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Kid-friendly buffet, Snack bar, Special diet menus (on request), Wine/champagne, Fruits, Coffee house on site, Bar, Restaurant, Breakfast in the room, Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Lift, Safety deposit box, Soundproof rooms, Heating, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Air conditioning, Designated smoking area, Minimarket on site

Internet

Free WiFi, WiFi, Internet services

Outdoors

Outdoor pool, BBQ facilities, Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture, Picnic area

Parking

Parking garage, Accessible parking, Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Infinity pool, Pool with view, Pool/beach towels, Pool bar

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Daily housekeeping, Concierge service, Shuttle service (additional charge), ATM/cash machine on site, Trouser press, Airport shuttle (additional charge), Ironing service, Currency exchange, Express check-in/check-out, Packed lunches, Car hire, Fax/photocopying, Luggage storage, Barber/beauty shop, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Airport pick up, Airport drop off

Family Room

The unit offers 2 beds.

Max 4 guests 49 1 bedroom0
Premium Queen Room with Ferries Wheel View and Balcony

The unit offers 1 bed.

Max 2 guests 23 1 bedroom0
Premium Queen Room with Karura Forest View

The unit offers 1 bed.

Max 2 guests 23 1 bedroom0
Standard Queen Room

This double room features a pool with a view. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

Max 2 guests 23 1 bedroom 1 bathroom
Standard Queen Room with Karura Forest View

The unit offers 1 bed.

Max 2 guests 23 1 bedroom0
Standard Room

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

Max 2 guests 23 1 bedroom 1 bathroom
Premium Twin Room

Guests will have a special experience as this twin room features a pool with a view and a hot tub. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Max 2 guests 26 1 bedroom 1 bathroom
Premium Twin Room with Karura Forest View

The unit offers 2 beds.

Max 2 guests 26 1 bedroom0
One-Bedroom Suite with Panoramic View

This suite features a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The well-fitted kitchen features a refrigerator, kitchenware and a microwave. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Max 3 guests 61 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 22:30
Check-outFrom 07:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 11:23 AM

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