Diamond Plaza, Parklands
View on map and nearby hotels
1 night, 2 adults
Includes taxes and charges
1 night, 2 adults
Includes taxes and charges
“Good location”
“Location good”
“Rooms are fine”
“bed bug found and mouse”
“Staff friendly good character n helpful”
“and not great communication from staff”
“Nice breakfast, nice location”
“Perfect to stay, breakfast was amazing”
Located 1 km from the City Park and 6 km from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available. The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries. Breakfast is served at the roof top restaurant by the pool, overlooking the city. Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets. The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.
FAIZ ABDALLA ALI
solo_traveller
June 4, 2026
Good location
FAIZ ABDALLA ALI
solo_traveller
June 4, 2026
Location good
MOHAMMED
solo_traveller
June 2, 2026
Good experience
MOHAMMED
solo_traveller
June 2, 2026
Staff friendly good character n helpful
Shirin
couple
April 28, 2026
Nice breakfast, nice location
Emil
family_with_children
April 6, 2026
Perfect to stay, breakfast was amazing
Chibuike
solo_traveller
February 23, 2026
“They billed for visitors, very awful”
Rooms are fine
Andy
extended_group
February 20, 2026
“stayed there about an hour before we undertood the cleanliness”
bed bug found and mouse.. and not great communication from staff.. i liked the fact that they put our whole group up at another hotel which was great at no extra cost
FAIZ ABDALLA ALI
family_with_children
February 5, 2026
VERY GOOD LOCATION
Amina
family_with_children
January 19, 2026
Easy access to Aga Khan hospital and shopping malls
Börje
couple
January 8, 2026
“Bad service, not worth the money”
Negative and cold personel at the reception at check in counter.
Isaac
solo_traveller
December 4, 2025
“Maintenance is poor and cleanse of the room”
Location
Joyce Bhoke
solo_traveller
November 22, 2025
“It was okay”
It was okay
Melbin
solo_traveller
November 15, 2025
“Value for money”
Location
Mrs Jagjit
family_with_children
October 16, 2025
Awful hotel. Not very good. Toilet bathroom not great. Only good thing is the location in the diamond plaza for shopping. It's on the 9th floor.
Vibhor
solo_traveller
September 5, 2025
The location is very good.
SHAILESH
solo_traveller
August 23, 2025
“Some luxury but BASIC needs not satisfied in spite of high price”
1) View from some rooms (but you have to bear EXTREME loud noise/sounds of parties/music) 2) Location inside popular plaza 3) Front desk staff (Hussain) was helpful, others not so 4) Sauna, Steam room, Nice variety breakfast (buffer, made to order) 5) Hot shower 6) Good bed
ekaju
solo_traveller
August 1, 2025
“Good”
Gym, restaurant
Ronald
solo_traveller
July 31, 2025
“CONFORTABLE”
GOOD
Guest
family_with_children
July 21, 2025
Easy access to Aga Khan hospital and shopping malls
Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom
Beauty Services, Hair cut, Hair styling, Body treatments, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Indoor pool (all year), Nightclub/DJ, Sauna, Fitness centre, Golf course (within 3 km), Casino, Spa and wellness centre, Hot tub/Jacuzzi, Indoor pool, Temporary art galleries, Movie nights, Happy hour
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Kids' outdoor play equipment, Baby safety gates
Kid meals, Kid-friendly buffet, Snack bar, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options, Wine/champagne, Coffee house on site
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
WiFi available in all areas, Bicycle parking, Facilities for disabled guests, Family rooms, Non-smoking rooms, Lift, Soundproof rooms, Safety deposit box, Heating, Minimarket on site, Air conditioning, Designated smoking area
Free WiFi, Internet services, WiFi
BBQ facilities, Sun terrace, Outdoor furniture
Parking on site, Private parking, Parking
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Swimming Pool, Heated pool, Pool/beach towels, Pool cover, Swimming pool
Invoice provided
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Key card access, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Shuttle service, Daily housekeeping, Trouser press, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, ATM/cash machine on site, Private check-in/check-out, Shuttle service (additional charge), Concierge service, Barber/beauty shop, 24-hour front desk, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Laundry, Dry cleaning, Packed lunches, Car hire, Tour desk, Express check-in/check-out, Ironing service, Fax/photocopying, Luggage storage, Currency exchange
Public transport tickets, Airport pick up, Airport drop off
This air-conditioned room features a flat-screen TV, a seating area, a desk and an iPod docking station. The bathroom contains a shower, a hairdryer and free toiletries.
This more spacious and air-conditioned suite features a separate sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.
This more spacious and air-conditioned suite features a sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.
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