“Love this hotel!”

This is my third visit to MUR Faro Jandia, I love this hotel. Special mention to Martina, Victor and Anke, the great reception team. Very helpful and fantastic customer service. Most of the bar staff were great, Juan especially. Very clean, comfortable beds, plenty of sun loungers, great variety of food. Excellent location.

“Lovely hotel”

Good location, close to beach, friendly/helpful staff, very comfy bed, big bathroom, large terrace with table, chairs and sunloungers, lovely heated pool with plenty of sunloungers, good choice at restaurant.

“Great stay with lovely staff in a lovely hotel”

Breakfast good always plenty. Great selection of salads and desserts at dinner. Mains were a hit and a miss and were never very warm. Again a good selection but not as tasty as the salads and desserts. Staff however were amazing in the restaurant and all of the staff in the hotel were always chatty and smiley.

“Enjoyable. Had a lovely week.”

Room lovely and spacious. Breakfast was fine. Staff were lovely. Situation of the hotel good for my husband as he has a mobility issue.

Room and the cleanness, the view, staff in reception and accommodation very friendly, location

Spa non accessible without previous notice, despite price tariff not changed. A service missing

“Enjoyed the 3 nights stay but wouldn’t do any longer, not much around the area.”

The spa was good and pool area.

“A Disappointing Stay Far Below Expectations”

I’ve traveled quite a lot and stayed in many different types of places, and I always try to approach new accommodations with an open mind. This was our fifth time in Fuerteventura. On all previous trips, we stayed in private apartments or houses. This was the first time we booked a hotel on the island, and unfortunately, it turned out to be one of the most disappointing travel experiences we’ve had. Our booking included breakfast and dinner (half-pension), but only when we checked in were we told that men are required to wear long trousers at dinner. This was never mentioned at the time of booking. It’s the kind of thing that should absolutely be communicated in advance—especially considering this is a beach destination, not a luxury resort. We didn’t bring anything suitable, and we were here for a relaxed beach holiday. Because of this, we didn’t have a single dinner at the hotel. The breakfast the next morning didn’t improve things. It was bland, outdated, and reminded me of something you’d find in the 80s. There was no real variety and nothing felt fresh. Worse still, my wife ended up with food poisoning after eating breakfast at the hotel. She had stomach cramps, diarrhea, fever, and chills. The symptoms began just a few hours later and lasted for several days, making it really hard for her to enjoy the trip or even rest properly. I told the hotel staff what happened, thinking they would at least check the food at the buffet or show some concern. Instead, I was met with total indifference. One receptionist even suggested my wife got sick from somewhere else, which is ridiculous because she had only eaten at the hotel. The complete lack of accountability or basic empathy was very disappointing. After explaining that we didn’t feel safe eating at the hotel anymore and wouldn’t be using the meals included in our booking, I asked if we could get a partial refund for the dinners. The answer was a flat-out no. “There’s nothing we can do.

It’s the second time we stayed in the hotel and it became even better from the last year! More pleasant details in the room - as hats, wine , free safe , more surprises for kids , the food is very various and delicious!

“Not for a quiet and relaxing vacation. The bar music was just incredibly loud in your room.”

The staff was incredibly friendly and helpful. The rooms were tidy and clean.

“Very nice and convinient place to stay especially for family.”

The hotel is located in very convinient place, it’s close to the beach and shops. It’s very comfortable place to stay, there is the spa with swimming pool and all the treatments, outdoor pool and good reataurant. We reserved the stay which included the breakfast and dinner but we were surprised that for the dinner they don’t offer anything to drink e.g. tea, water. The staff is very nice but they don’t speak English which is also a disadvantage.

“Very good hotel beside a breathtaking and vast beach.”

Very professional and accommodating hotel. Quietest pool side area I’ve experienced in years and I really appreciated the attitude of the other guests to respect other people. Genuinely relaxing atmosphere.

“excellent”

relaxed atmosphere , staff excellent, attentive and polite. Food very good quality large range of branded drinks available

“Wonderful stay at a lovely location”

Good hotel. Excellent location; lovely beach and walks closeby. Food was okish, not that great. service was very good. not a lot of stuff to do but with a beach closeby, we did not need much.

Large room, happy with the bathroom. Loved the spa area. The location was fantastic. Food nice.

“Nice hotel, but there's room for improvement”

Amazing breakfast, great views

“Lived up to expectations from last year.”

Good breakfast selection that didn't run out. Water & ice available all day free of charge to take in the pool area.

“Great stay! Amazing hotel for peaceful holidays”

Great Breakfast. Very clean and quiet. Staff was really nice. Good location very walking distance to several beaches and restaurants. SPA is also very good.

“Brilliant experience, totally recommend”

Beautiful architecture, lovely staff

“This was one of the best hotels we have stayed at. It was even better than the photos depicted!”

The food was amazing and the whole hotel was so clean. The staff were all great and nothing was too much trouble. Would highly recommend.