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Vacancéole - Résidence Grand Massif

Aparthotel

Le Caton

15 nights, 2 adults

USD$1,246.38

USD$1,117

Includes taxes and charges

15 nights, 2 adults

USD$1,246.38

USD$1,117

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
10 mentions

The location was good, free parking, swimming pool, breakfast, big apartment, ba…

Good location

Comfortable rooms
6 mentions

Very quiet

Position of the room Parking facility Swimming pool Bathroom best part of t…

Pool
6 mentions

The Swimming pool was plenty warm enough and a lovely bonus

I traveled with my family of 4 2 adults 2 children they enjoyed the pool althoug…

Friendly staff
3 mentions

Friendly staff

Staff are always helpful and pleasant, location is good (Morillon is a lovely, p…

Good value
3 mentions

Value for money

Very modern, great place, super good price

Clean rooms
2 mentions

lovely size apartment, clean and tidy

Pool was exceptional, room was good, cleanliness was good, view was STUNNING, br…

Overview

Featuring an indoor swimming pool, Vacancéole - Résidence Grand Massif is located at the entrance to the village of Morillon in Haute Savoie, just 20 minutes from exit 18 of A40. Morzine is 30 km away. All guest rooms have en suite bathrooms, satellite and cable TV, as well as a kitchenette and WiFi access. Studios and apartments also have balconies with views overlooking the surrounding mountains. Take-away meals can be prepared upon request. Guests can benefit from preferential rates for ski passes and ski equipment. Vacancéole - Résidence Grand Massif offers free private outdoor parking and a covered parking at an extra charge. Free ski storage is provided. In summer guests can enjoy hiking and water sports nearby.

Traveller reviews

E

Erixon Gabriel

family_with_children

May 8, 2026

5

Need to do a proper cleaning in the bed sheets

N/A

O

Olga

family_with_children

April 7, 2026

7

Easter bunny trip

The location was good, free parking, swimming pool, breakfast, big apartment, balcony, comfortable big king bed.

C

Charlie

extended_group

March 17, 2026

3

Good location - very poor customer service

Good location.

S

sharna

family_with_children

March 5, 2026

9

GREAT

lovely size apartment, clean and tidy. Very quiet. We found the beds very comfortable. easy walk or bus to the village. The Swimming pool was plenty warm enough and a lovely bonus.

C

Craig

extended_group

February 26, 2026

7

I would stay again

The hotel was ok you get what you pay for. I traveled with my family of 4 2 adults 2 children they enjoyed the pool although the opening times are not the best.

B

Ben

family_with_children

February 22, 2026

8

Good location, ample parking, good facilities (if you get chance to use them), disappointing to have a cleaning charge f

Good location and easy to find

S

Sarah

family_with_children

February 22, 2026

7

Ok but could be better.

Good location

C

Chris

family_with_children

February 18, 2026

1

Don’t stay

Nothing

M

mariusz

couple

February 16, 2026

8

Value for money

S

Svetozar

couple

February 1, 2026

7

Relatively close to the gondola (about 750m). Friendly staff.

T

T

solo_traveller

January 25, 2026

1

⭐☆☆☆☆ Terrible experience – never again I stayed alone, and even so, the experience was completely unacceptable. The room was in very poor hygienic condition, with clear signs of inadequate cleaning. To make matters worse, upon arrival I was required to put the bed sheets on the bed and the pillowcases on the pillows myself. Honestly, I have never experienced this in my life in any paid accommodation. As if that were not enough, upon departure I was then told that I should remove the sheets. This was presented as an obligation, not a courtesy, making me feel as if I were an employee of the place rather than a guest. After reviewing the rental contract, I confirmed that there is no clause requiring the guest to perform such tasks, whether making the bed or placing or removing bed sheets. Therefore, this requirement has no contractual basis and is completely inappropriate for a paid accommodation. This is not hospitality. It is disorganization, lack of professionalism, and total disrespect for the customer. A stay should not involve housekeeping duties from beginning to end. Thankfully, it was only one night, because I will never return. This place is far below any acceptable standard — worse than a roadside motel. Strongly not recommended.

V

Valerio

couple

January 21, 2026

8

The studio living space was quite large and the position of the residence is walking distance from the ski gondola to go to the ski resort.

T

Tim

extended_group

January 12, 2026

5

Value for money. Position of the room Parking facility Swimming pool Bathroom best part of the room

D

Daryl

extended_group

December 17, 2025

7

Overall, hotel exceeds pricing but village is fully closed by 6pm so transport HIGHLY recommended

Pool was exceptional, room was good, cleanliness was good, view was STUNNING, breakfast was limited but tasty, staff friendly and helpful.

N

Niklas

couple

November 14, 2025

10

Very modern, great place, super good price

N

niknaks

family_with_children

October 28, 2025

10

Great location , comfy beds, great boulangerie a short walk away

E

Elliott

family_with_children

October 5, 2025

10

Hassle free entry and exit,

A

Adam

family_with_children

May 15, 2025

6

Location was good with good shower facilities

P

Paul

solo_traveller

April 15, 2025

1

Late stay fine is €75! Staff lied to me.

Good location.

H

Holly

family_with_children

April 14, 2025

10

Pleasant and peaceful

Our third time staying here. It’s basic but great for what we need. Staff are always helpful and pleasant, location is good (Morillon is a lovely, peaceful little village). We rent a one-bed apartment with 2 bathrooms. There is a small but adequate kitchen area. We bring our own hand soap, washing up liquid, tea towels as we drive there but this might not suit everyone. I think the hotel can provide these things if you pay extra. Same with the bedding and towels. This is a budget hotel, giving you the opportunity to tailor your stay to your budget. If you want all the extras, you pay for it. If you don’t, they don’t charge you. Works for us and the team there are always lovely. If I had to pick a couple of things the hotel could improve on 1) redecorate the corridors - they are pretty dark and uninviting 2) heat the pool a bit more. It’s advertised as heated but it was cold.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Lower bathroom sink

Activities

Pub crawls, Walking tours, Bike tours, Fishing, Skiing, Games room, Billiards, Canoeing, Hiking, Cycling, Horse riding, Mini golf, Indoor pool, Indoor pool (all year)

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays

Entertainment and family services

Board games/puzzles

Food & Drink

Coffee house on site, Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking throughout, Heating, Soundproof rooms, Lift, Safety deposit box, Family rooms, Non-smoking rooms, Facilities for disabled guests, Pets allowed

Internet

WiFi, Free WiFi, Internet services

Outdoors

Outdoor furniture, Sun terrace, Terrace

Parking

Parking, Free parking, Street parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Swimming pool, Sun loungers or beach chairs

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas

Self check-in

Lockbox key collection at the property

Services

Meeting/banquet facilities, Business centre, Private check-in/check-out, Lockers, Shared lounge/TV area, Daily housekeeping, Fax/photocopying

Ski

Ski storage, Ski school, Ski pass vendor

1 Bedroom Apartment with sleeping area for 6 persons

The unit offers 3 beds.

Max 6 guests0 1 bedroom 1 bathroom
1 Bedroom Apartment for 4 persons

The unit has 2 beds.

Max 4 guests0 1 bedroom 1 bathroom
1 Bedroom Apartment with sleeping area for 5 persons

The unit has 5 beds.

Max 5 guests0 1 bedroom 1 bathroom
Studio for 2 persons

The unit has 1 bed.

Max 2 guests0 1 bedroom 1 bathroom
Studio for 4 persons with sleeping area

The unit has 4 beds.

Max 4 guests0 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 17:00 to 19:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFor stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge. For stays from 1 to 6 nights, bed linen and towels are provided but beds are not made upon arrival. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. If guests don’t clean the kitchenette and wash the dishes, extra fees will be charged. For any request related to an accommodation with disability access, please contact the property directly. Please note that only 1 pet per accommodation is allowed, for an extra charge of EUR 10 per day.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 3:47 PM

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Vacancéole - Résidence Grand Massif - 3 Star Hotel in Morillon