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Portola Hotel & Spa

Hotel

Two Portola Plaza

hotel
hotel

Why people book this hotel

Great location
8 mentions

Location

The location was very nice and the hotel is very nice too

Comfortable rooms
8 mentions

The rooms were really nice and comfortable

Clean & comfy room

Friendly staff
7 mentions

Spacious rooms, kind staff (Santiago was a very good waiter), good gym facilitie…

Friendly professional staff, nice bar, good jacuzzi and pool with great opening …

Clean rooms
4 mentions

Clean spacious bright room

Nice room, clean, good location

Good value
2 mentions

Love that it was so dog friendly without a ridiculous pet fee, very fair and th…

Sorry for the price we paid I was expecting a whole lot more and better service

Parking available
2 mentions

There was a valet parking

The parking garage is right next to the hotel but it's clearly marked

Overview

Within 5 minutes' walk of Fisherman's Wharf, the Portola Hotel & Spa is 1.6 km from the historic Cannery Row. Guest rooms feature a flat-screen TV and a refrigerator. The private bathroom include eco-friendly amenities and a make-up mirror. Select rooms offer views of the harbour.

Traveller reviews

D

Declan

couple

June 3, 2026

8

Lovely spot by the coast

Spacious rooms, kind staff (Santiago was a very good waiter), good gym facilities across the road.

J

Jonathan

couple

June 2, 2026

8

Friendly professional staff, nice bar, good jacuzzi and pool with great opening hours

F

Fielding

couple

May 18, 2026

9

Nice hotel, friendly staff, great location

Clean spacious bright room

M

Mike

family_with_children

May 11, 2026

2

I won’t be back.

Location

A

Angel

extended_group

April 12, 2026

10

Great ppace!

Overall everything was great

S

Salvador

family_with_children

January 26, 2026

9

Excellent

The location was very nice and the hotel is very nice too.

Y

Yanis

family_with_children

December 28, 2025

8

It had a nice comfy room and it was fairly central .

The rooms were really nice and comfortable.The lobby was so pretty. There was a valet parking. It was good.My daughter had a coin which gave her free ice cream.

S

Sophie

couple

December 22, 2025

10

Fantastic hotel, great area

Love that it was so dog friendly without a ridiculous pet fee, very fair and the location was fab, great value

K

Koen

couple

December 11, 2025

6

Good location but overpriced and unfriendly staff at reception desk

Location

M

Michele

family_with_children

November 4, 2025

8

Good hotel in a good location.

Nice room, clean, good location.

D

David

couple

October 28, 2025

10

All good

A

Alexander

couple

October 27, 2025

9

Clean, airy, great facilities, well located, friendly staff.

J

Jennie

family_with_children

October 25, 2025

10

Clean & comfy room

K

Kimberley

couple

October 21, 2025

10

Lovely hotel with plenty on offer

Room was so spacious and the beds were incredibly comfortable. My husband is a very loud snorer, we went for a twin queen and I barely knew he was in the other bed - was the best sleep I had since arriving in California, data from my watch even backed that up :-D Facilities were great, staff were lovely and helpful. The parking garage is right next to the hotel but it's clearly marked. We opted for the 'self park' option and were able to just check out in the parking garage itself with the man at the booth which made it a really smooth exit. Would definitely stay at again.

J

Joanne

couple

October 9, 2025

8

Loved the location and the hotel was lovely however pool was in opposite buildings and the motorway

Our first room did not have the view we paid for however after speaking to a manager at reception they moved us to a higher up room. Which was much better

J

Jeroen

couple

October 7, 2025

10

Great place to be!

Very nice hotel with a lot of luxury and perfect food!!!

T

Tom

extended_group

September 13, 2025

8

Very relaxing

Location

B

BUBBABOO

couple

September 9, 2025

7

Overpriced and under delivered

Sorry for a 4* I was expecting so much more, beds were advised as queen size and were clearly doubles and not the comfiest , shower was very poor no power to water spray. Pool area extremely noisy with traffic horns going off every 10 seconds. We are in the restaurant and were delivered starter and main together then bill within 5 minutes didn’t ask if we wanted dessert. Sorry for the price we paid I was expecting a whole lot more and better service.

J

Jeff

family_with_children

August 25, 2025

9

Really good hotel and location

Great location right by fisherman’s wharf and downtown Monterey

G

Gemma

family_with_children

August 19, 2025

9

Very comfortable and welcoming hotel with lovely restaurant staff and food!

Great hotel with good location and the nicest restaurant staff ~ Jamie and Debbie who were full of recommendations and just general kindness and sunshine!

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Visual aids: Braille, Auditory guidance

Activities

Spa facilities, Back massage, Couples massage, Full body massage, Fitness centre, Fishing, Spa and wellness centre, Massage, Hiking, Diving, Snorkelling

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Kid meals, Restaurant, Bar

Food & drink safety

Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Pets allowed, Non-smoking rooms, Heating, Facilities for disabled guests, WiFi available in all areas, Paid WiFi, Lift, Safety deposit box, Non-smoking throughout, Air conditioning

Internet

WiFi, Internet services

Outdoors

Outdoor pool (all year), Outdoor pool, Terrace, Outdoor furniture

Parking

Parking, Parking on site, Parking garage, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available

Pool and wellness

Swimming Pool, Swimming pool, Sun loungers or beach chairs, Heated pool, Pool/beach towels

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Pet bowls, Concierge service, Vending machine (drinks), ATM/cash machine on site, Valet parking, Luggage storage, Meeting/banquet facilities, 24-hour front desk, Ironing service, Laundry, Dry cleaning, Fax/photocopying

Courtyard Room - One King Bed - Accessible

The spacious triple room offers a tea and coffee maker, a safe deposit box, heating, as well as a balcony. The unit offers 1 bed.

Max 4 guests 32 1 bedroom0
King Room with Courtyard View

Features a private patio and views of the courtyard.

Max 4 guests 32 1 bedroom0
Partial Harbor View - One King Bed

The spacious triple room provides a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Max 4 guests 32 1 bedroom0
Partial Harbor View - One King Bed - Accessible

The spacious triple room features a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Max 4 guests 32 1 bedroom0
Portola King Room

Offers city or garden terrace views.

Max 4 guests 32 1 bedroom0
Portola King Room - Disability Access

The spacious triple room provides a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Max 4 guests 32 1 bedroom0
Standard King Room

A tea and coffee maker, a safe deposit box and heating are offered in this spacious triple room. The unit has 1 bed.

Max 4 guests 32 1 bedroom0
Partial Harbor View Queen Room

The quadruple room provides a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Max 4 guests 32 1 bedroom0
Portola Room - Two Queen Beds

Offers city or garden terrace views. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Max 4 guests 32 1 bedroom0
Portola Room with 2 Queen Beds - Accessible

A tea and coffee maker, a safe deposit box and heating are offered in this quadruple room. The unit has 2 beds.

Max 4 guests 32 1 bedroom0
Queen Room with Two Queen Beds - Disability Access

A tea and coffee maker, a safe deposit box and heating are available in this quadruple room. The unit has 2 beds.

Max 4 guests 32 1 bedroom0
Two Queen Beds with Courtyard View

Features a private patio and views of the courtyard. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Max 4 guests 32 1 bedroom0

Hotel Policies

Check-inFrom 16:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests may make reservations for a maximum of 9 rooms. 10 or more rooms is considered a group and needs to be booked directly through the sales department.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 12:30 AM

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