Sign In / Sign Up

Magnificent 5-Bedroom Estate Villa, Sleeps 12

Villa

Mahogany Road, Springfarm, Sandy Bay, Jamaica

hotel
hotel

Why people book this hotel

Clean rooms
1 mentions

In summary, this place is riddled with hidden fees, poor service, and major clea…

Friendly staff
1 mentions

com’s customer service tried to help, but the host, Neerma, was unhelpful and co…

Good value
1 mentions

We paid premium prices and expected some level of privacy

Comfortable rooms
1 mentions

Four bathrooms were infested with roaches, and despite attempts to spray, the bu…

Overview

Situated in Montego Bay, Magnificent 5-Bedroom Estate Villa, Sleeps 12 provides accommodation with a private pool. This property offers access to a terrace, free private parking and free WiFi. The accommodation features a shared kitchen, free shuttle service and currency exchange for guests. The air-conditioned villa is composed of 5 separate bedrooms, a living room, a fully equipped kitchen with kitchenware, and 5 bathrooms. A flat-screen TV is available. For added privacy, the accommodation features a private entrance. Windsurfing and hiking can be enjoyed nearby, while a car rental service and a private beach area are also available on-site. Half Moon Point Beach is 2.1 km from the villa, while Luminous Lagoon is 25 km from the property. The nearest airport is Sangster International Airport, 8 km from Magnificent 5-Bedroom Estate Villa, Sleeps 12.

Traveller reviews

A

Aisha

solo_traveller

October 20, 2024

1

**Avoid Eden Villa at All Costs!**

**Avoid Eden Villa at All Costs!** I recently celebrated my 40th birthday at Eden Villa in Jamaica, and it was a nightmare from start to finish. First, trying to book was a hassle; my bank flagged charges as fraudulent, which should have been my first red flag. After finally booking through Booking.com, I was hit with an extra $90 charge for using a credit card, which is absurd since there was no other payment option. The villa's strict no-refund policy trapped me into agreeing to five pages of house rules that weren’t disclosed upfront. To make matters worse, I ended up in the hospital just before my arrival, but even with proof, they refused to let me cancel. Booking.com’s customer service tried to help, but the host, Neerma, was unhelpful and cold. Upon arrival, the villa did not match the photos. Four bathrooms were infested with roaches, and despite attempts to spray, the bugs just kept coming. My guests had to shower in my room because of the situation—absolutely unacceptable. Privacy was another issue, as staff lived on the property and entered the villa without warning. We had to repeatedly ask them to knock first, which was frustrating. We paid premium prices and expected some level of privacy. The massage services were decent, but trying to hire a personal chef turned into a humiliating experience filled with unnecessary back-and-forth and demands for photos of our food. It was embarrassing for my guests and time-consuming. In summary, this place is riddled with hidden fees, poor service, and major cleanliness issues. Save yourself the time, energy, and money—do not book Eden Villa!

Facilities

Activities

Tennis court, Golf course (within 3 km), Fishing, Diving, Horse riding, Windsurfing, Hiking, Private beach area, Beach

Food & Drink

Breakfast options

General

Non-smoking throughout, Air conditioning, WiFi available in all areas, Family rooms, Non-smoking rooms

Internet

Internet services, WiFi, Free WiFi

Kitchen

Shared kitchen

Outdoors

Outdoor furniture, Outdoor pool, Garden, Terrace

Parking

Parking, Parking garage, Parking on site, Private parking, Free parking

Pool and wellness

Swimming pool, Swimming Pool

Reception services

Invoice provided

Safety & security

Key access, Security alarm, Fire extinguishers

Services

Shuttle service, Shared lounge/TV area, Daily housekeeping, Car hire, Shuttle service (free), Laundry, Currency exchange, Ironing service

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 06:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties.
Last updated: Apr 11, 2024, 10:13 AM

Price Watch

Email me price updates for Hotel Magnificent 5-Bedroom Estate Villa, Sleeps 12

Each day we'll check prices and send you an email for your selected dates at Magnificent 5-Bedroom Estate Villa, Sleeps 12.

If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

Enter your name
Enter your email

Write Review

Share your experience with other travellers.
Hotel Ratings (Click to select a rating)
Service
Rooms
Location
Loading...
Magnificent 5 Bedroom Estate Villa Sleeps 12 in Montego Bay