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Hyatt Zilara Rose Hall Adults Only - All Inclusive

Resort

Rose Hall Road

hotel
hotel

Why people book this hotel

Friendly staff
7 mentions

-the staff went over and beyond to ensure a pleasant stay was had

I had a medical emergency and they were very helpful

Comfortable rooms
7 mentions

-the grounds and room were well kept

I liked outdoors, nice swimming pool for a few rooms

Great location
4 mentions

Swimming pool and beach is good

The room and the beach was nice

Pool
4 mentions

-plenty of on-site amenities and room facilities -choice of pools

Staff pools and gym

Clean rooms
2 mentions

Very clean and stunning

The property is always clean, spacious and everything is easy to find

Breakfast available
2 mentions

The breakfast fare was for us either at the big buffet choices or urban heat

The entertainment provided was excellent, adding a delightful touch, especially …

Overview

Offering an outdoor pool and beach-front Zen Spa, Hyatt Zilara Rose Hall Adults Only - All Inclusive is located in Montego Bay. Free WiFi access is available in this resort. The accommodation will provide you with a TV and air conditioning. Featuring a shower, private bathroom also comes with a hairdryer. At Hyatt Zilara Rose Hall Adults Only - All Inclusive you will find the Petit Pariz, Flavorz and the Horizonz restaurants serving French cuisine, gourmet buffet and international dishes. There are also 3 bars: Potionz - Zilara lobby bar, Islandz swim-up bar and the Shakeriz open-air bar. Other facilities offered at the property include meeting facilities, airport shuttle and a garden. The property offers free parking. This resort is 10 km from Montego Bay Airport.

Traveller reviews

M

Michelle

couple

September 26, 2025

8

Loved the vibe of the resort

Loved the facilities and different eating options

A

Anthea

solo_traveller

August 9, 2025

10

Excellent stay, would highly recommend!

-the staff went over and beyond to ensure a pleasant stay was had. Honourable mention to Carl on concierge and Sharon at Zen Spa. -the grounds and room were well kept. Very clean and stunning! -plenty of on-site amenities and room facilities -choice of pools

J

JIANG XIANGDONG

family_with_children

August 5, 2025

3

Swimming pool and beach is good

A

Annece

extended_group

August 5, 2025

7

The hotel pretty basic, I expected more.

The best food ever, morning, noon and night the food was amazing. I had a medical emergency and they were very helpful. The room and the beach was nice.

E

Ekaterina

couple

June 30, 2025

6

I liked outdoors, nice swimming pool for a few rooms. Lovely beach area by the sea. Jamaican food is good and French restaurant, lovely cocktails, coffee shop with absolutely delicious cakes.

O

Oliver

solo_traveller

June 15, 2025

1

Would definitely not recommend!

Don’t normally write reviews, but feel compelled to about this place. Rooms are mouldy. Food is terrible and dripping in oil to try and cover up the lack of flavour - one night I even got served lamb shops that the chef had forgotten to cook, which led to food poisoning. Most staff, with the notable exception of fernado at the front desk who was fantastic, are rude and suggests poor work environment. Real shame overall.

J

Judd

solo_traveller

May 26, 2025

10

Great resort

Staff pools and gym

J

Julia Travels

couple

March 23, 2025

7

Nice stay for a few days.

Gym is great Sports activities at the beach are good when running. Although it finishes at 4. Would be better to run longer. Food at the buffet mostly good and some of the restaurants. The Asian was quite good.

A

Anthony

couple

February 7, 2025

4

A lot of unnecessary noise in the evening until 10pm or later with bland food..

The fitness facility.

E

Eric

extended_group

January 16, 2025

8

Excellent overall

Good & convenient

W

Winssome

extended_group

January 7, 2025

8

It was enjoyable and we were well taken care off

. the restaurants were good . The staff at the Zen spa were excellent, especially Odean.

M

Mar60

family_with_children

January 4, 2025

8

Awesome staff in beautiful and comfortable environment and rooms

Staff were helpful, polite, friendly and professional Loved the Restaurants especially tbe Italian. Lovely decor. Very comfortable bedroom.any little seating nooks Good NYE show Appreciated the shuttle.

T

Tarmo

solo_traveller

November 27, 2024

8

The beach wasn't the best, rocky.

T

Tonya

couple

November 4, 2024

8

Memorable

Infrastructure, architecture, spacious rooms, the food was very tasty. Beautiful property, staff was friendly and committed to great customer experience.

J

Jade-Ashley

extended_group

October 19, 2024

8

Love

Friendly staff

T

TERESE

family_with_children

June 9, 2024

7

The Hyatt offers good food and friendly service. My family and I had a very good time.

The breakfast fare was for us either at the big buffet choices or urban heat. Both were very good but we preferred urban heat since it gave us a bit of both the ability to order off a menu and a small buffet selection. The menu prepared food was very good.

K

krishan

solo_traveller

June 3, 2024

3

Expensive , poor presentation of facilities

Food was not to my taste . uncooked meats - Astralian Lamb - chicken , Raw flour pizza .

F

Fayola

family_with_children

April 10, 2024

5

Spacious rooms and enjoyable dining, marred by service issues.

I thoroughly enjoyed the variety of restaurants available, particularly for dinner. The hotel room was impressively spacious, providing ample comfort during my stay. The entertainment provided was excellent, adding a delightful touch, especially during breakfast and dinner.

P

Phillippa

couple

April 2, 2024

10

My stay at the Hyatt was relaxing and well worth the money.

The property is always clean, spacious and everything is easy to find.

P

Pauline

couple

March 14, 2024

8

Enjoyable stay. I will return.

There were several options for eating and all were good.

Facilities

Activities

Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Windsurfing, Hot tub/Jacuzzi, Private beach area, Water sport facilities on site, Beachfront, Evening entertainment, Entertainment staff, Spa lounge/relaxation area, Spa/wellness packages, Yoga classes, Fitness classes, Fitness/spa locker rooms, Beach

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Special diet menus (on request), Snack bar, Restaurant, Bar, Breakfast in the room

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Adult only, Facilities for disabled guests, Non-smoking rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, WiFi available in all areas

Internet

WiFi, Internet services, Free WiFi

Outdoors

Sun terrace, Outdoor pool, Garden, Terrace

Parking

Parking, Parking on site

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Swimming pool

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Concierge service, Daily housekeeping, Packed lunches, Tour desk, Fax/photocopying, Luggage storage, 24-hour front desk, Room service, Meeting/banquet facilities, Business centre, Laundry, Dry cleaning, Barber/beauty shop, Ironing service

Junior Suite with Double Bed

The spacious double room offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels.

Max 4 guests 63 1 bedroom0
King Room

This stylish air-conditioned room features free WiFi, cable TV and a private bathroom with a shower and hairdryer.

Max 3 guests 46 1 bedroom0
King Room - Swim Up

This double room features air conditioning.

Max 3 guests 46 1 bedroom0
King Room with Ocean View

This stylish room has air conditioning, sea view and cable TV.

Max 3 guests 46 1 bedroom0
King Room with Resort View

The spacious triple room offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

Max 3 guests 46 1 bedroom0
Double Room

This stylish air-conditioned room features free WiFi, cable TV and a private bathroom with a shower and hairdryer.

Max 4 guests 46 1 bedroom0
Double Room - Oceanfront

This double room features air conditioning.

Max 4 guests 46 1 bedroom0
Double Room - Swim Up

This double room features air conditioning.

Max 4 guests 46 1 bedroom0
Double Room with Ocean View

This stylish room has air conditioning, sea view and cable TV.

Max 4 guests 46 1 bedroom0
Double Room with Resort View

The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a private entrance, a minibar and a tea and coffee maker. The unit offers 2 beds.

Max 4 guests 46 1 bedroom0
Grand Butler Suite

The spacious air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.

Max 3 guests 112 1 bedroom0
Grand Suite - Oceanfront

This suite has a cable TV and air conditioning.

Max 3 guests 112 1 bedroom0
Junior King Suite

The spacious suite features air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Max 3 guests 63 1 bedroom0
Junior King Suite - Oceanfront

The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views.

Max 3 guests 63 1 bedroom0
Junior King Suite - Swim Up

This suite has a cable TV and air conditioning.

Max 3 guests 63 1 bedroom0
Junior King Suite with Ocean View

This suite has an ocean view.

Max 3 guests 63 1 bedroom0
One-Bedroom Suite - Oceanfront

This suite has a cable TV and air conditioning.

Max 4 guests 106 1 bedroom0
One-Bedroom Suite with Ocean View

This suite has a cable TV and air conditioning.

Max 4 guests 94 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo refunds will be issued for no-show and early departure. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.
Last updated: Apr 11, 2024, 10:13 AM

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