Wyndham Garden Mexico City - Polanco
Leon Tolstoi 22
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Why people book this hotel
“Location”
“The location”
“It’s room re had bathroom a little tight”
“They made an extra charge to my room of $200 and have refused to refund it”
“The staff was really awesome”
“Location, staff very helpful”
“Hotel is well located, room is clean”
“the room was clean the staff tried to be helpful the location was good for work”
“Value for Money”
“great value for money”
“The only problem was the free Wifi, which logged me out all the time (sometimes …”
Overview
Placed in the prosperous Polanco neighborhood of Mexico City, near a variety of shopping and dining, this hotel offers thoughtful amenities such as free wireless internet access. Wyndham Garden Hotel Polanco is minutes from great attractions and entertainment. Guests can visit the Chapultepec Castle and Park, the Museum of History and Anthropology, or the National Auditorium. After enjoying a day in Mexico's capital city, guests can enjoy a casual meal at the Polanco Wyndham Garden's on-site restaurant, Barrista Cafeteria. Additional gourmet dining options can be found on nearby Mazarik Avenue, which is also known for its extensive shopping.
Traveller reviews
Anthony
extended_group
June 5, 2025
“Stay was pleasant”
Hotel is well located, room is clean
Natalia
solo_traveller
June 3, 2025
“Good location, false advertisement: no gym and no 10th floor restaurant”
Location
Rod
couple
August 27, 2024
“Helpful staff. Issues in reservation, gym and room”
The staff was really awesome! They were super helpful and friendly and worked hard to take care of any issues I had.
Natalia
extended_group
July 22, 2024
“recommended!”
Debasmita
solo_traveller
July 3, 2024
“It was a lovely memorable experience”
I loved the way they treat the outsiders
Kristin
solo_traveller
March 28, 2024
“Really disappointing”
Location.
Sharon
couple
March 24, 2024
“Extremely help reception staff as we were dealing with an issue with my Husband Canadian PR card.”
It’s room re had bathroom a little tight
MARIA CHRISTINA
extended_group
January 1, 2024
The location.
Arun
family_with_children
October 31, 2023
“Enjoyable stay”
Good location close proximity to everything
Andrea
extended_group
September 25, 2023
I liked the panorama on Chapultepec Castle and Park.
Lewis
solo_traveller
July 24, 2023
“Generally the room was clean and comfortable but bad experience with my credit card being charged.”
the room was clean the staff tried to be helpful the location was good for work.
Libia
solo_traveller
July 13, 2023
“The rest was very pleasent”
To tell the true the food was not good I ordered a pasta Alfredo for dinner and was cold i had to claim they put in the microway to warm and the cheese got all together...
Catherine Stella
family_with_children
May 15, 2023
They made an extra charge to my room of $200 and have refused to refund it.
Luana
extended_group
May 13, 2023
“Just satisfactory”
Location, staff very helpful
VG1401
family_with_children
May 2, 2023
Value for Money
Georgi Georgiev01
couple
April 29, 2023
The staff was very kind and helpful with everything! All sights and expectations from Mexico City were explained to us in detail. The people working at the restaurant on the 10th floor were super friendly and helpful with our orders.
Giulia
extended_group
March 13, 2023
“Very good value for money, perfect position”
Very central position, room very clean.
Julia
solo_traveller
February 8, 2023
The room was spacious and spotlessly clean; the staff was amazing- helpful and nice! I loved how comfortable the bed was. The only problem was the free Wifi, which logged me out all the time (sometimes mid-call). But in comparison to how welcomed and safe I felt, I consider it a tiny detail.
Rubi
extended_group
January 16, 2023
“great value for money! excellent location”
super well located! beds are comfortable and showers are great. service js really good as well. great value for money!
Declan
extended_group
December 23, 2022
Everything was clean and location was good
Facilities
Accessibility
Wheelchair accessible
Activities
Walking tours, Bike tours, Tour or class about local culture, Fitness, Fitness centre, Massage
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Lift, Safety deposit box
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Sun terrace
Parking
Parking, Parking garage, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Lockbox key collection at the property, Digital key access
Services
Shuttle service, Trouser press, Daily housekeeping, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Shuttle service (additional charge), Fax/photocopying, Luggage storage, Valet parking, Currency exchange, Express check-in/check-out, Packed lunches, Car hire, Tour desk
Double Room
The double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Standard Room
The double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Deluxe Double Room with Two Double Beds - Non-Smoking
The quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 3 beds.
King Suite - Non-Smoking
The suite provides air conditioning, as well as a private bathroom featuring a bath or a shower.
King Suite with Sofa Bed - Non-Smoking
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower. The suite features a sofa. The unit has 2 beds.
Queen Suite - Non-Smoking
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower. The unit has 3 beds.
Suite with Two Double Beds - Non-Smoking
The suite offers air conditioning, as well as a private bathroom featuring a bath or a shower.
Hotel Policies
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