Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive
Av. Emesto Coppel Compania s/n, Nuevo Mazatlan
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Why people book this hotel
“The staff are amazing they go above and beyond to make you welcome”
“The staff throughout the resort were amazing and helpful”
“The pool is fantastic”
“Then service by the pool (shout out to Julio Vargas) was fantastic and I wanted …”
“All inclusive is not what I expect, only two places to get your meals, there not…”
“The type of service from the morning staff at the breakfast buffet was above and…”
Overview
This Mazatlan hotel is located on 20 acres, overlooking the Pacific Ocean. The 4-star hotel offers 3 free-form swimming pools, salon services, scheduled daily activities and 5 restaurants. Pueblo Bonito Emerald Bay features a kitchenette and spacious bathroom in every spacious suite. Guests will also enjoy the private balcony. Recreational facilities at the Emerald Bay Pueblo Bonito include hot tubs, a gym and children's pool area. Free shuttle service is also available to Pueblo Bonito Mazatlán. Complete concierge service is offered. La Cordelier restaurant offers elegant dining and theme nights. The Pueblo Bonito also offers the bistro-style Emerald Grill. Two swim-up bars and 2 lounges are also available.
Traveller reviews
jorge
solo_traveller
June 5, 2026
“Better Pueblo bonito original rather than this”
Hotel has everything you need
jorge
solo_traveller
June 5, 2026
“Better the original Pueblo bonito than this”
The hotel has everything you need
ROCIO DARELI
family_with_children
May 7, 2026
“Excelente”
Confortable
Luis Omar
family_with_children
April 13, 2025
“Amazing”
Fantastic we will come back
JACQUELINE
family_with_children
October 28, 2023
“Beautiful resort family friendly staff.”
The staff are amazing they go above and beyond to make you welcome . Three amigos at the swim up bar kind and funny and welcoming. Lush beautifully kept grounds make it a. Paradise .
Rocío
family_with_children
August 18, 2023
The pool is fantastic
danny
family_with_children
March 26, 2023
“we will be back !!!!!”
food excellent, food or drink seemed unlimited, whatever you required seemed to be available. loved the gardens and the golf cart transport ,what a concept loved it. we had our grandkids with us who also appreciated the beauty and the animals in the gardens did not need "waterslides and parasailing" to experience a good time.
Gandhi Abigail
family_with_children
June 9, 2022
“Good but not Great”
The food in The Bistro and Casa 46 was excellent, everything I order during my stay was great
Maureen
extended_group
May 17, 2022
“Couldn't have been better!!!”
The staff throughout the resort were amazing and helpful. The waiters were amazing and I felt so well looked after. The type of service from the morning staff at the breakfast buffet was above and beyond. Then service by the pool (shout out to Julio Vargas) was fantastic and I wanted for nothing.
Ali
solo_traveller
May 11, 2022
“I will definitely stay in another resort.”
The food was ok.
PFSP
couple
March 9, 2022
“To expensive for the ALL INCLUSIVE, better to pay directly in the restaurant”
All inclusive is not what I expect, only two places to get your meals, there not beach at all, too many rocks, so i f you like beach, this Hotel is the worst decision
Christine
extended_group
October 14, 2021
“It was OK”
Food was adequate....not 5 star standards. Bistro restraunt was filthy at 5pm Sunday.
Gonzalo
couple
June 24, 2021
“Great time on a great place with outstanding service.”
The customer service is very good and they always were so kind and giving us the right answers and solutions.
Facilities
Activities
Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Hot tub/Jacuzzi, Kids' club, Beachfront, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Air conditioning, Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms
Internet
Internet services
Outdoors
Garden, Terrace, Outdoor pool, Outdoor pool (all year)
Parking
Parking, Free parking, Parking on site
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool, Pool with view, Heated pool, Pool bar
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Airport shuttle (additional charge), Car hire, Tour desk, Fax/photocopying, Luggage storage, 24-hour front desk, Room service, Express check-in/check-out, Valet parking, Currency exchange, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning
Transport
Airport pick up, Airport drop off
Junior Suite
This all-inclusive suite is air conditioned and comes with a TV, comfortable seating area and a private bathroom with free toiletries. There is also a mini-fridge, microwave and kitchenware.
Luxury Suite
This all-inclusive suite is air conditioned and comes with a TV, comfortable seating area and a private bathroom with free toiletries. There is also a mini-fridge, microwave and kitchenware.
Hotel Policies
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