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Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

Resort

2701 Highway #2, km 149.9

10 nights, 2 adults

USD$2,513

Includes taxes and charges

10 nights, 2 adults

USD$2,513

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
8 mentions

Spacious, well-soundproofed rooms

I was given a King with a sofa bed when I requested two double queens as I was s…

Breakfast available
8 mentions

Paid breakfast because not included in the facilities

Breakfast not much of variety in the buffet , quality mmmm

Clean rooms
5 mentions

The service and clean up

Almost everything was OK: quiet area despite being close to a highway, pleasant …

Friendly staff
5 mentions

Wonderful a la carte breakfasts with excellent waiter service

I was mistreated by staff

Great location
3 mentions

Excellent location with ample parking

I have stayed at that location over 5 times since I am born and raised in PR alt…

Parking available
2 mentions

Free safe car park, 24h reception, large rooms, clean, comfortable large beds

Overview

Minutes from the attractions of Porta del Sol and beautiful Caribbean beaches, this hotel in Mayaguez, Puerto Rico offers amenities such as free WiFi, free parking and an on-site restaurant. Each room at this property comes with a flat-screen cable TV, a minibar and a private bathroom with a shower and toilet. Some also feature a work desk and comfortable seating area. Holly's Restaurant at the Mayaguez Holiday Inn is open for breakfast, lunch and dinner. After dinner, guests can have a drink at the casual bar in the hotel's casino. Holiday Inn Mayaguez features an on-site casino with live entertainment. Guests will also enjoy the outdoor pool and well-equipped fitness centre with cardiovascular equipment and free weights. This hotel is 2.5 km from Mayaguez Airport and 2 hour's drive from San Juan Capital City.

Traveller reviews

I

Ivelisse

couple

March 30, 2026

10

The service and clean up.

M

Miriam

solo_traveller

February 18, 2026

8

A good hotel if in Mayaguez

Almost everything was OK: quiet area despite being close to a highway, pleasant clean hotel, large and well designed room, excellent bathroom, good breakfast; the staff was exceptionally helpful, answering to all my questions and fullfilling all my requests.

I

Iris

extended_group

January 19, 2026

10

It was very nice the hotel.

R

Rafał

couple

September 16, 2025

10

The hotel exceeded our expectations.

The hotel exceeded our expectations. Spacious, well-soundproofed rooms. Wonderful a la carte breakfasts with excellent waiter service. Excellent location with ample parking. Plenty of shops and restaurants nearby.

S

Guest

extended_group

June 14, 2025

10

It was very nice the hotel.

T

Torres

couple

April 29, 2025

9

Excelente

Today la attention del personal.

K

Kenya

family_with_children

April 21, 2025

1

I was mistreated by staff. I was given a King with a sofa bed when I requested two double queens as

I was mistreated by staff. I was given a King with a sofa bed when I requested two double queens as I was staying with my 80 year old mother and my 12 year old daughter. I was calm requesting what I paid for but two very large men cornered me as I was establishing my point. Definitely felt like profiling. I have stayed at that location over 5 times since I am born and raised in PR although I have lived on and off the island. Security guard Jan was overtly and unnecessarily aggressive to the point where I even reported the unfortunate incident to headquarters right away.

M

Meléndez-León

couple

January 10, 2025

9

Paid breakfast because not included in the facilities.

M

Maria

family_with_children

January 3, 2025

10

Tranquilizer

Attention limpieza personal casino restaurant

I

Iraida

family_with_children

September 2, 2024

7

I”ll come back, it was an overall good experience. This is our second time in the hotel.

Breakfast not much of variety in the buffet , quality mmmm.. ok

C

Candacy

extended_group

August 29, 2024

8

Great.

The complimentary bfast was okay. Really basic. The menu for ordering of bfast was actually good so you can see they placed little effort on the complimentary bfast.

L

Luz

couple

August 5, 2024

10

Was very clean and nice

Breakfast to expensive

J

JEARE.

family_with_children

April 3, 2024

9

Overall very good experience with my family for rest and recharge.

room was clean and super confy beds. very good breakfast.

F

FELIX

couple

April 1, 2024

10

Everything

B

Brenda

family_with_children

March 24, 2024

10

The price, food, comfort, cerca de. Todonde 0playas sitios de comer , mall

L

Luz Maria

family_with_children

February 16, 2024

7

Room size was fine

M

Marcin

couple

January 8, 2024

9

Clean, comfortable, large rooms, nice staff, free parking, bar and swimming pool

Free safe car park, 24h reception, large rooms, clean, comfortable large beds.

W

William

family_with_children

December 24, 2023

10

Very nice hotel and super friendly staff

Breakfast was good and very friendly staff. The hotel was in a great location. Very clean and comfortable rooms.

M

Mylene

couple

November 23, 2023

8

No breakfast. I left because my Dad died.

B

Blanca Iris

couple

September 22, 2023

7

WE GOT WHAT WE WERE LOOKING FOR

ROOM,POOL,CASINO

Facilities

Activities

Fitness centre, Casino, Karaoke, Nightclub/DJ, Happy hour, Bingo

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Breakfast options, Breakfast in the room, Restaurant, Bar

Food & drink safety

Breakfast takeaway containers, Physical distancing in dining areas

General

WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (all year)

Parking

Parking, Free parking, Parking on site, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Pool/beach towels, Sun loungers or beach chairs, Swimming pool

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Express check-in/check-out, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Vending machine (drinks), Vending machine (snacks), Daily housekeeping, ATM/cash machine on site, Fax/photocopying

Executive Double Room with Two Queen Beds

This air-conditioned room features free Wi-Fi, a work desk and a flat-screen TV with cable channels. There is also a small seating area and a private bathroom with free toiletries. Guests at this room enjoy access to the Executive Lounge.

Max 4 guests 28 1 bedroom 1 bathroom
Executive King Room

This air-conditioned room features a comfortable king-size bed, a flat-screen TV and a private bathroom with a shower and free toiletries. Guests also enjoy a work desk, a small seating area and access to the hotel's Executive Lounge. Free Wi-Fi is available throughout.

Max 4 guests 28 1 bedroom 1 bathroom
Queen Room - Disability Access Tub

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a safe deposit box, a sofa and heating. The unit has 2 beds.

Max 4 guests 28 1 bedroom 1 bathroom
Queen Room Mobility Accessible Tub - Non-Smoking

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a safe deposit box, a sofa and heating. The unit has 2 beds.

Max 4 guests 28 1 bedroom 1 bathroom
Standard King Room

This air-conditioned room features a comfortable king-size bed, a flat-screen TV and a private bathroom with a shower and free toiletries. Guests also enjoy a work desk, a small seating area and free Wi-Fi.

Max 4 guests 28 1 bedroom 1 bathroom
Standard Queen Room with View - Disability Accessible

Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a sofa as well as pool views. The unit has 2 beds.

Max 4 guests 28 1 bedroom 1 bathroom
Standard Room

This comfortable, air-conditioned comes with free Wi-Fi, a wardrobe and a flat-screen TV. Guests also enjoy a desk, as well as a private bathroom with a shower and free toiletries. Bed type and smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Max 2 guests 28 1 bedroom 1 bathroom
Standard Room with Two Queen Beds

This comfortable, air-conditioned room features a flat-screen TV with cable channels, a work desk and a small seating area. Guests also enjoy a private bathroom with a shower and free toiletries. Wi-Fi is available throughout.

Max 4 guests 28 1 bedroom 1 bathroom
One-Bedroom King Suite

This modern air-conditioned suite features a comfortable seating and dining area, while Wi-Fi is available throughout. Guests also enjoy a flat-screen TV with cable channels, a desk and a private bathroom with free toiletries.

Max 4 guests 56 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printUpon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any room with included breakfast: The rate is only applicable to 2 guests per reservation. Any extra guests that wishes to have the breakfast included needs to pay the amount at the property.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 6:53 PM

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