“A life changing experience”

Luxury experience in Masai Mara with so many highlights. - Game Drives with our tour guide Daniel who has the Silver Guide Award and brought us incredibly close to the animals. It was a true adventure ! He and his support guide Julius were very kind and helpful with our 5 year old - The tents were gorgeous and our butler Daniel provided exceptional service with so many small surprises and touches that made it luxurious including laundry for 3 items per person returned in a few hours and pressed as well as warmed beds and chocolates. The rooms were so clean and there weren’t any bugs. The morning wake up service with tea, coffee and hot chocolate were special too! Daniel tidied the rooms 3 times a days and was done in a flash we didn’t know how he did it - The cocktails were delicious and Solomon our bartender took so much care and passion in making something new or sharing his favourite cocktails. Again he was so kind with our son and was very attentive - Food was delicious ! 4 courses per meal and our waiter Alfred remembered all the things we liked. Nothing was too much trouble for him and he always had a smile on his face - Board games, telescope, lounge area, fire pit at night were all good fun. - The hot towels upon return from a game drive - The hippos across the river and their wake up calls. Bring earplugs if you like to sleep in but it was amazing - Responsive booking team Judy and Sharon - The Maasai run 4km up the mountain which is included - The river walk with a Maasai warrior was an adventure also included in the price - The animals near the camp hippos, zebras, lions, birds, buffalo, gazelle, giraffes, elephants - Trip to the Rhino sanctuary which is extra but worth the trip to see 2 White Rhinos We were eating lunch one day and the team spotted a lion across the bridge so we ran across, jumped into a car and John who was a Guide began following the lion and we found it ! It was so exciting.

“I have no words! :)”

I can say that my expectations were exceeded in every aspect. The staff are some of the kindest people I have ever met and most of them have been working from the time the Camp was established and I believe that says a lot about the workplace. The tents are amazing. They pay so much attention to detail. Got woken up with hot tea everyday for early safari drivers and meals were packed accordingly. There was extra attention to my meal preference although it is from a set menu. Lunches by the lake were special. The best of all were my game drives with the guide - Daniel. I got to see all the animals on the first day itself and it was surreal, he was patient and flexible. Had a best massages at the spa. One of the afternoons were spent relaxing by the pool. A huge shout out to Daniel, Robert, Elphas, Sharon and Rose(masseuse). It was truly a different world and the best kind! As a solo traveller, I felt so safe and well taken care of and this is one of the best stays I have every had. I travel quite and bit and felt the customer service here was outstanding.

“please go here you will not be sorry at all”

now this is absolutely fantastic , your luxury tent faces the river filled with hippos ( perfectly safe ) , the staff including Rose , Paul , Jane , Pauline were amazing. The food is just incredible. They use a driving tour company with drivers Fred and Robert who are just the absolute best truly outstanding gentleman keeping you safe ($250 per day which is very reasonable) this place is utterly perfect with ideal location right in the heart of masaai mara

“Amazing experience”

We had a wonderful stay at Neptune Rianta. The accommodation was perfect, beautiful tented accommodation overlooking the river, woken by hippos every morning. The staff were outstanding, friendly and efficient, in particular, Daisy our wonderful waitress, Daniel our friendly butler and Daniel our masai safari guide who was incredibly knowledgeable and exceeded our expectations in every way. Daniel ensured we found every animal, providing us with detailed information and was so much fun to be with!

“We enjoyed alot the nice facilities and staff. Wonderful Bosch dinner! Services were flexible and customisable!”

Facilities is very nice and staff being so responsive and nice

“A very special place”

We loved the outstanding service and beautiful setting of the property. Very skillful staff and relaxing surrounding. We had a most wonderful stay, thank you, especially to Daniel and Gibson.

“its not a 5 star”

location is good , staff in general is very accommodating but they have limited options

Amazing safari camp on the Mara river. The lodge was perfect, our guides, waiter, butler and all of the team at neptune provided exceptional service.

“Daisy took good care of us and Peter ensured that we see all the animals during the game ride.”

location, service, food quality

“Avoid the adventure trek”

The location is stunning and you can dine looking at the hippos. The attention to detail is also amazing. They warm up the bed before bedtime, provide a free laundry service for 3 items per person, they are always very attentive.

It was a very good stay and excellent service. The check-in, bar, wait staff and butler were all top notch. Food was good. It was wonderful to be there in the low season.

“wonderful moment in time”

Atmosphere was relaxed but highly professional. All staff went out of their way to make our stay as comfortable as possible; all did extra with a smile.

“Great Safari stay, in a high potential camp!”

Staff is really good and many of them went extra mile like the chef Michael, the waiter Peter, Moses the butler, and Bartenders. just to name a few. Great Location as well. Good food and good All Inclusive package.

“Excellent place for family. Will come back again.”

Service by each Staff member was welcoming. Breakfast, lunch, and dinner menus were simple and served at assigned table. Food was very tasty and presentation was nice too. Location is by the river and very soothing.

“A perfect honeymoon!”

Neptune Mara Rianta is a stunning tented camp right on the river. We visited for our honeymoon and had the most incredible experience. The staff go out of their way to make the experience special, with incredible game drives available every day. Your room is looked after by a friendly butler with a wake-up/morning coffee service and a turn-down with hot water bottles ready in your bed. True luxury in the wilderness! Great choice of food every day and always fun to eat lunch at outdoor tables next to the resident hippos. One evening at dinner we were called down to see a large male lion feasting by the river! A truly unforgettable experience.

everything

“thankyou”

that were on hand to help with everything

absolutely amazing, great people and such a beautiful location.

“Amazing location! Very large, beautiful and clean rooms. You can watch hippos, lions, giraffes, bears right from the hot”

Amazing location! Very large, beautiful and clean rooms. You can watch hippos, lions, giraffes, deers right from the hotel - it's just an incredible place! The best you can find in this price range. And there are no additional huge environmental taxes, as in many hotels. We are delighted with the stay!

“fantastic, memorable, wonderful”

staff, food, support, flexibility, location, view were all excellent