Alex Hotel & Spa
13-15 Place des Marseillaises
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Why people book this hotel
“Location near to train station and close enough to walk to sights”
“Location Staff And comfort”
“I was given an upgrade to a larger room without asking”
“Nice quiet room”
“Friendly helpful staff”
“Very friendly staff and we had a big room”
“great location near St Charles; rooms were clean and new; windows to the street …”
“Room was comfortable and clean Receptionist was extremely helpful as we literal…”
“Pleasant breakfast room”
“Good breakfast included, our room was very comfortable, the staff were very frie…”
Overview
Alex Hotel & Spa is located in Marseille. Featuring a terrace, this boutique hotel is a 15-minute walk from Marseille’s old port and 200 metres from Saint-Charles Metro Station. Free WiFi access is available throughout. Each room here will provide you with a TV, an electric kettle and air conditioning. Featuring a shower, the private bathroom also comes with a hairdryer and free toiletries. You can enjoy city views from the rooms. Extras include an iPod dock and a desk. At Alex Hotel & Spa you will find a 24-hour front desk and a patio. Other facilities offered at the property include meeting facilities, a shared lounge and luggage storage. For an additional fee guests can also relax in the on site spa. The hotel is 2 km from the MUCEM Museum and 500 metres from La Canebière. Marseille Provence Airport is 25 km away, and Saint-Charles Train Station is 280 metres from the hotel.
Traveller reviews
Elizabeth
couple
June 14, 2026
“Excellent choice for a short stay in central Marseille.”
Location near to train station and close enough to walk to sights. Friendly helpful staff.
David
solo_traveller
June 13, 2026
“Nice hotel but ignore the spa in the name”
Location Staff And comfort
Guido
solo_traveller
June 7, 2026
Very friendly staff and we had a big room. If you need.to stay close to the train station I can recommend this place.
Beverley
couple
June 7, 2026
“Convenient for the station and nice people.”
Five minutes walk from the station. Very helpful guy on reception. I was given an upgrade to a larger room without asking. Pleasant breakfast room.
zd____5
solo_traveller
June 1, 2026
Everything was fine.
Rebecca
couple
May 26, 2026
“Great hotel in Marseilles”
Nice quiet room. Good facilities. Convenient for St Charles Station. Nice staff. Nice cat in the courtyard. Easy walk to old port area.
Peter
couple
May 11, 2026
Good breakfast included, our room was very comfortable, the staff were very friendly and helpful.
Oliver
extended_group
May 10, 2026
“Hotel has much potential, but seemed poorly maintained during our stay. We had higher expectations.”
great location near St Charles; rooms were clean and new; windows to the street well insulated; sauna and spa area were quite nice
Oussama
couple
May 3, 2026
“Marseille was great, not sure about the ho”
Lovely staff, however not sure about the greatness of the hôtel…
Ruth
solo_traveller
April 24, 2026
“very good, breakfast could be improved”
location was excellent, room very good, breakfast was ok but coffee was strange, kind of sweetish
Jan Barnes
couple
April 14, 2026
“Ideal hotel if transiting through Marseille but also ideal for longer stays”
Room was comfortable and clean Receptionist was extremely helpful as we literally only had 16 hours in Marseille before our next train was due to leave at 9am the following morning
Jennifer
couple
April 3, 2026
Convenience
Zoya
couple
March 27, 2026
“Wonderful and friendly hotel”
This is a wonderful hotel, near railway station, has everything you need for a comfortable stay. It's very clean and tidy. The beds and linens are comfortable. Friendly staff. We thoroughly enjoyed our stay.
Diana
couple
March 18, 2026
“Very good”
Very helpful staff. Close to the rail station but quiet
Hani
solo_traveller
March 17, 2026
“Good location/ Not bad room /Bad spa”
Location is good. Just in front of the main station. ( a bit dodge vibe though) Room also good, not too big, not too small. Okay bed and okay wardrobe.
gary
couple
January 27, 2026
“Nice hotel next to the station. Very nice inside”
The location to the train station
Rasmus
solo_traveller
January 20, 2026
“Was 100% worth it with the spa”
Location is great for train tavellers, although entrance was just a tiny bit difficult to find at first. Room was decent but the spa was amazing!
Maria
couple
January 19, 2026
“Decent stay close to the station, friendly staff”
Friendly staff, comfortable bed, very close to the station and walking distance to the old port.
Diogo
couple
January 19, 2026
“A good choice, even without the spa.”
The room was clean and well prepared. They had coffee free of charge in the reception, which is good to see! The staff was very nice.
Yanina
solo_traveller
January 16, 2026
I was travelling with my cat on January 11th and we had to book one night in a hotel not far from the railway station. I chose Alex Hotel&SPA as according to the Booking site pets were allowed in this hotel .The reservation process was quick and I've got immediately confirmation than my pet is allowed. We had a very warm welcome from Monsieur at the reception desk, it was really nice and supportive after a long and exhausting trip. Our stay was calm and pleasant, thank you all
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Sauna, Fitness centre, Hammam, Spa and wellness centre, Massage, Spa facilities, Fitness
Cleanliness & disinfecting
Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Coffee house on site, Breakfast options, Bar
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Pets allowed, Non-smoking rooms, Heating, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Soundproof rooms, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Outdoors
Outdoor furniture, Sun terrace, Terrace
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Concierge service, Business centre, Laundry, Meeting/banquet facilities, 24-hour front desk, Ironing service, Fax/photocopying, Luggage storage
Club Double Room
This double room features air conditioning and an electric kettle. Some rooms have a balcony.
Deluxe Double Room
This double room features a soundproofing, tea/coffee maker and cable TV.
Junior Suite with Terrace View
This suite features soundproofing and air conditioning. Some rooms have a balcony.
Suite with Terrace
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Hotel Policies
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