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Palais-Riad Razala & Spa

Riad

Rue de Bab Aylan

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hotel

Why people book this hotel

Friendly staff
15 mentions

The hotel is beautiful and the staff were really nice

Lovely hotel, Bruno who helps to run it is incredibly friendly, generous and kin…

Comfortable rooms
13 mentions

Very spacious and beds comfortable and quiet

The beds are absolutely enormous as well

Great location
6 mentions

- Most of the staff were really friendly - Location was great - room was big

You'll walk through typical smelly small but safe streets but once you're at the…

Clean rooms
5 mentions

It was spotless well appointed and lovely linen and towels

The Riad is gorgeous and everything is spotlessly clean

Breakfast available
3 mentions

The breakfast was excellent and clearly prepared with a lot of love and care

The breakfast area on level 3 was loverly in the mornings

Pool
2 mentions

In the room, there is a whirlpool bath; spacious and powerful like a jacuzzi, wh…

Lovely to dip in the pool and you get the sun all day if you want to sun bathe

Overview

Conveniently situated in Marrakech, Palais-Riad Razala & Spa provides a continental breakfast and free WiFi. Featuring a 24-hour front desk, this property also has a family-friendly restaurant and a sun terrace. The riad features a rooftop pool with a pool bar, as well as spa facilities and full-day security. The riad will provide guests with air-conditioned units with a wardrobe, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a hot tub. At the riad, every unit has bed linen and towels. There is a coffee shop, and packed lunches are also available. A variety of wellness packages are available for guests to get rejuvenated on-site. Sightseeing tours are available nearby. Both a bicycle rental service and a car rental service are available at the riad. Popular points of interest near Palais-Riad Razala & Spa include Boucharouite Museum, The Orientalist Museum of Marrakech and Bahia Palace. The nearest airport is Marrakech-Menara, 7 km from the accommodation, and the property offers a paid airport shuttle service.

Traveller reviews

W

Willem Fredrik Sebastiaan

couple

May 7, 2026

9

The hotel is beautiful and the staff were really nice.

N

Nataša

solo_traveller

April 29, 2026

10

The palms and interiors of the riad.

E

Ellie

couple

April 28, 2026

5

Looks nice but it's like a porsche that doesn’t run

- Most of the staff were really friendly - Location was great - room was big

J

julia

extended_group

April 15, 2026

7

Enjoyed the morracan experience in an authentic location

It was spotless well appointed and lovely linen and towels. Very spacious and beds comfortable and quiet.

H

Harry

couple

April 14, 2026

10

Lovely hotel, Bruno who helps to run it is incredibly friendly, generous and kind. The Riad is gorgeous and everything is spotlessly clean. The beds are absolutely enormous as well.

P

Philipp

extended_group

March 29, 2026

8

Good Location, Clean rooms and friendly stuff

Clean rooms and stuff extremely friendly

D

Donna

couple

March 26, 2026

9

Authentic and welcoming!

The staff, the building/rooms were beautiful and authentic. Felt safe and welcomed.

F

Faith

couple

March 20, 2026

7

Superb Riad, exceptionally well decorated, with some minor maintenance issues

Beautiful Riad. Superb rooftop terrace, spacious room, beautifully decked out

J

Jane

couple

March 20, 2026

10

Fabulous stay

Wonderful riad , superbly located in the medina. Friendly staff and beautiful rooms.

T

Timothy

couple

March 20, 2026

7

The Riad was really beautiful, clean and comfortable. The reception staff were kind and helpful. Owner of the property was around and seemed quite friendly.

H

Henk

couple

March 5, 2026

9

Paradise once you walk through the gate!

It's located in the old part of the Medina, by cab you'll be dropped at the Medina gate and from there someone from the hotel will pick you up and help with your luggage. You'll walk through typical smelly small but safe streets but once you're at the gate and it opens, you're entering paridise. Well decorated, great staff, beautiful spacious rooms, amazing views from the rooftop! In the room, there is a whirlpool bath; spacious and powerful like a jacuzzi, what a luxury and pleasure!!!

H

Hamad

couple

January 25, 2026

9

Amazin decorated Riad

Amazing decoration! Clean room with quite smooth check in as check out , nice service , location is on the end of Medina if you like to walk and see local people and buildings that will be nice

L

Lisa Maryam

extended_group

January 19, 2026

10

Einfach perfekt!.

I absolutely loved staying at this Riad and cannot wait to come back again soon, hopefully! The breakfast was excellent and clearly prepared with a lot of love and care. The mint tea was the best I had during my entire stay in Marrakech. The staff was incredibly attentive, helpful, and genuinely kind, making us feel welcome from the very first moment. We felt so comfortable and relaxed throughout our stay and will truly miss the wonderful time we had there. The beautiful décor, peaceful atmosphere, and the warm hospitality made this Riad feel like a home away from home. I can wholeheartedly recommend it to anyone visiting Marrakech — you will not be disappointed!

T

Tareq

family_with_children

January 1, 2026

7

Excellent investment in interior , court yard and art collection

H

Hamid

solo_traveller

December 31, 2025

10

the hotel was 10/10 and the staff were 20/10. really good stay. would book this hotel again if i come back.

L

Lorna

extended_group

October 22, 2025

8

Amazing Riad experience with fabulous 5 star staff

This Riad is an idyllic paradise inside the main door, and it gives you a real flavour of a typical riad in Marrakech. The staff were amazing - Taoufiq particularly was fantastic and went out of his way to help us in so many ways. Amin the manager helped us co-ordinate some trips and tours and they were brilliant. The roof terrace and the smaller higher area are fantastic and you feel a million miles away from the busy-ness of the city.

M

Melinda

extended_group

October 22, 2025

9

Location Staff Traditional Riad

K

Keith

couple

September 29, 2025

10

Very relaxing, wonderful staff, a privilege to stay.

The room was beautiful, spacious and like our home. The centre of the Riad was traditional and relaxed. It was very calm and quiet. The breakfast area on level 3 was loverly in the mornings.

A

Andrew

couple

September 28, 2025

10

The Riad is a 20 minute walk to the centre of Medina but we always enjoyed it because there is so much to experience along the way. We never would have visited this part of Medina had we not been staying there. We always felt perfectly safe in daylight or night time, the people are so lovely. Staff at the Riad are so very considerate.and professional.

J

Jenni

solo_traveller

August 28, 2025

10

Great hotel

All of the Staff were amazing , gave me all the information I needed and they will come and get you from the gate. Breakfast was different everyday with local pastries. Lovely to dip in the pool and you get the sun all day if you want to sun bathe. Good location away from the craziness of the main Medina , I walked alone most nights and felt pretty safe by myself. It’s a 20 Minute walk to the main square. WiFi was great, although no tea / coffee facilities in the room if you care about that - but you can get it from the roof so no problem.

Facilities

Activities

Golf course (within 3 km), Games room, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Hammam, Indoor pool, Indoor pool (all year), Evening entertainment, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Themed dinner nights, Cooking class

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Fruits, Snack bar, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options, Coffee house on site

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers

General

Indoor fireplace, Non-smoking rooms, Family rooms, Safety deposit box, Air conditioning, Designated smoking area, Heating, Soundproof rooms

Internet

WiFi, Free WiFi, Internet services

Outdoors

Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture, Outdoor fireplace

Parking

Parking

Physical distancing

Cashless payment available

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Rooftop pool, Heated pool, Pool/beach towels, Pool bar, Swimming pool

Reception services

Invoice provided

Safety & security

24-hour security, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, First aid kit available, Access to health care professionals

Self check-in

Lockbox key collection at the property

Services

Shuttle service, Daily housekeeping, Grocery deliveries, Airport shuttle (additional charge), Shared lounge/TV area, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Express check-in/check-out, Ironing service, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk, Room service, Meeting/banquet facilities, Currency exchange, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage

Transport

Airport pick up, Airport drop off

Deluxe Junior Suite

Guests will have a special experience as this suite provides a rooftop pool, a hot tub and a fireplace. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.

Max 2 guests 40 1 bedroom 1 bathroom
Deluxe Junior Suite

This luxurious suite offers a rooftop pool, a hot tub and a fireplace. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.

Max 2 guests 40 1 bedroom 1 bathroom
Deluxe Suite

This luxurious suite offers a rooftop pool, a hot tub and a fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

Max 2 guests 50 1 bedroom 1 bathroom
Deluxe Suite

This suite features a rooftop pool, hot tub and fireplace. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.

Max 2 guests 60 1 bedroom 1 bathroom
King Suite

Guests will have a special experience as this suite offers a rooftop pool, a hot tub and a fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

Max 2 guests 40 1 bedroom 1 bathroom
Queen Suite

This suite boasts a rooftop pool, hot tub and fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

Max 2 guests 40 1 bedroom 1 bathroom
Suite with Hot Tub

This luxurious suite features a rooftop pool, a hot tub and a fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. A seating area with a flat-screen TV, soundproof walls and a patio are offered in this suite. The unit has 1 bed.

Max 2 guests 40 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 00:00
Check-outFrom 03:00 until 11:30
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties.
Last updated: Apr 11, 2024, 12:56 PM

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Palais Riad Razala And Spa in Marrakech