Palais-Riad Razala & Spa
Rue de Bab Aylan
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Why people book this hotel
“The hotel is beautiful and the staff were really nice”
“Lovely hotel, Bruno who helps to run it is incredibly friendly, generous and kin…”
“Very spacious and beds comfortable and quiet”
“The beds are absolutely enormous as well”
“- Most of the staff were really friendly - Location was great - room was big”
“You'll walk through typical smelly small but safe streets but once you're at the…”
“It was spotless well appointed and lovely linen and towels”
“The Riad is gorgeous and everything is spotlessly clean”
“The breakfast was excellent and clearly prepared with a lot of love and care”
“The breakfast area on level 3 was loverly in the mornings”
“In the room, there is a whirlpool bath; spacious and powerful like a jacuzzi, wh…”
“Lovely to dip in the pool and you get the sun all day if you want to sun bathe”
Overview
Conveniently situated in Marrakech, Palais-Riad Razala & Spa provides a continental breakfast and free WiFi. Featuring a 24-hour front desk, this property also has a family-friendly restaurant and a sun terrace. The riad features a rooftop pool with a pool bar, as well as spa facilities and full-day security. The riad will provide guests with air-conditioned units with a wardrobe, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a hot tub. At the riad, every unit has bed linen and towels. There is a coffee shop, and packed lunches are also available. A variety of wellness packages are available for guests to get rejuvenated on-site. Sightseeing tours are available nearby. Both a bicycle rental service and a car rental service are available at the riad. Popular points of interest near Palais-Riad Razala & Spa include Boucharouite Museum, The Orientalist Museum of Marrakech and Bahia Palace. The nearest airport is Marrakech-Menara, 7 km from the accommodation, and the property offers a paid airport shuttle service.
Traveller reviews
Willem Fredrik Sebastiaan
couple
May 7, 2026
The hotel is beautiful and the staff were really nice.
Nataša
solo_traveller
April 29, 2026
The palms and interiors of the riad.
Ellie
couple
April 28, 2026
“Looks nice but it's like a porsche that doesn’t run”
- Most of the staff were really friendly - Location was great - room was big
julia
extended_group
April 15, 2026
“Enjoyed the morracan experience in an authentic location”
It was spotless well appointed and lovely linen and towels. Very spacious and beds comfortable and quiet.
Harry
couple
April 14, 2026
Lovely hotel, Bruno who helps to run it is incredibly friendly, generous and kind. The Riad is gorgeous and everything is spotlessly clean. The beds are absolutely enormous as well.
Philipp
extended_group
March 29, 2026
“Good Location, Clean rooms and friendly stuff”
Clean rooms and stuff extremely friendly
Donna
couple
March 26, 2026
“Authentic and welcoming!”
The staff, the building/rooms were beautiful and authentic. Felt safe and welcomed.
Faith
couple
March 20, 2026
“Superb Riad, exceptionally well decorated, with some minor maintenance issues”
Beautiful Riad. Superb rooftop terrace, spacious room, beautifully decked out
Jane
couple
March 20, 2026
“Fabulous stay”
Wonderful riad , superbly located in the medina. Friendly staff and beautiful rooms.
Timothy
couple
March 20, 2026
The Riad was really beautiful, clean and comfortable. The reception staff were kind and helpful. Owner of the property was around and seemed quite friendly.
Henk
couple
March 5, 2026
“Paradise once you walk through the gate!”
It's located in the old part of the Medina, by cab you'll be dropped at the Medina gate and from there someone from the hotel will pick you up and help with your luggage. You'll walk through typical smelly small but safe streets but once you're at the gate and it opens, you're entering paridise. Well decorated, great staff, beautiful spacious rooms, amazing views from the rooftop! In the room, there is a whirlpool bath; spacious and powerful like a jacuzzi, what a luxury and pleasure!!!
Hamad
couple
January 25, 2026
“Amazin decorated Riad”
Amazing decoration! Clean room with quite smooth check in as check out , nice service , location is on the end of Medina if you like to walk and see local people and buildings that will be nice
Lisa Maryam
extended_group
January 19, 2026
“Einfach perfekt!.”
I absolutely loved staying at this Riad and cannot wait to come back again soon, hopefully! The breakfast was excellent and clearly prepared with a lot of love and care. The mint tea was the best I had during my entire stay in Marrakech. The staff was incredibly attentive, helpful, and genuinely kind, making us feel welcome from the very first moment. We felt so comfortable and relaxed throughout our stay and will truly miss the wonderful time we had there. The beautiful décor, peaceful atmosphere, and the warm hospitality made this Riad feel like a home away from home. I can wholeheartedly recommend it to anyone visiting Marrakech — you will not be disappointed!
Tareq
family_with_children
January 1, 2026
Excellent investment in interior , court yard and art collection
Hamid
solo_traveller
December 31, 2025
the hotel was 10/10 and the staff were 20/10. really good stay. would book this hotel again if i come back.
Lorna
extended_group
October 22, 2025
“Amazing Riad experience with fabulous 5 star staff”
This Riad is an idyllic paradise inside the main door, and it gives you a real flavour of a typical riad in Marrakech. The staff were amazing - Taoufiq particularly was fantastic and went out of his way to help us in so many ways. Amin the manager helped us co-ordinate some trips and tours and they were brilliant. The roof terrace and the smaller higher area are fantastic and you feel a million miles away from the busy-ness of the city.
Melinda
extended_group
October 22, 2025
Location Staff Traditional Riad
Keith
couple
September 29, 2025
“Very relaxing, wonderful staff, a privilege to stay.”
The room was beautiful, spacious and like our home. The centre of the Riad was traditional and relaxed. It was very calm and quiet. The breakfast area on level 3 was loverly in the mornings.
Andrew
couple
September 28, 2025
The Riad is a 20 minute walk to the centre of Medina but we always enjoyed it because there is so much to experience along the way. We never would have visited this part of Medina had we not been staying there. We always felt perfectly safe in daylight or night time, the people are so lovely. Staff at the Riad are so very considerate.and professional.
Jenni
solo_traveller
August 28, 2025
“Great hotel”
All of the Staff were amazing , gave me all the information I needed and they will come and get you from the gate. Breakfast was different everyday with local pastries. Lovely to dip in the pool and you get the sun all day if you want to sun bathe. Good location away from the craziness of the main Medina , I walked alone most nights and felt pretty safe by myself. It’s a 20 Minute walk to the main square. WiFi was great, although no tea / coffee facilities in the room if you care about that - but you can get it from the roof so no problem.
Facilities
Activities
Golf course (within 3 km), Games room, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Hammam, Indoor pool, Indoor pool (all year), Evening entertainment, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Themed dinner nights, Cooking class
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Fruits, Snack bar, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options, Coffee house on site
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers
General
Indoor fireplace, Non-smoking rooms, Family rooms, Safety deposit box, Air conditioning, Designated smoking area, Heating, Soundproof rooms
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture, Outdoor fireplace
Parking
Parking
Physical distancing
Cashless payment available
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Rooftop pool, Heated pool, Pool/beach towels, Pool bar, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, First aid kit available, Access to health care professionals
Self check-in
Lockbox key collection at the property
Services
Shuttle service, Daily housekeeping, Grocery deliveries, Airport shuttle (additional charge), Shared lounge/TV area, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Express check-in/check-out, Ironing service, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk, Room service, Meeting/banquet facilities, Currency exchange, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage
Transport
Airport pick up, Airport drop off
Deluxe Junior Suite
Guests will have a special experience as this suite provides a rooftop pool, a hot tub and a fireplace. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Deluxe Junior Suite
This luxurious suite offers a rooftop pool, a hot tub and a fireplace. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Deluxe Suite
This luxurious suite offers a rooftop pool, a hot tub and a fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Deluxe Suite
This suite features a rooftop pool, hot tub and fireplace. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
King Suite
Guests will have a special experience as this suite offers a rooftop pool, a hot tub and a fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Queen Suite
This suite boasts a rooftop pool, hot tub and fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Suite with Hot Tub
This luxurious suite features a rooftop pool, a hot tub and a fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. A seating area with a flat-screen TV, soundproof walls and a patio are offered in this suite. The unit has 1 bed.
Hotel Policies
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